Courtyard

Reviews of King Christian Hotel

3.5 out of 5
King Christian Hotel
59 King's Wharf, Christiansted, St. Croix

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 178 reviews" "
Rating 8 - Good. 38 out of 178 reviews" "
Rating 6 - Okay. 17 out of 178 reviews" "
Rating 4 - Poor. 7 out of 178 reviews" "
Rating 2 - Terrible. 7 out of 178 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Liked: Cleanliness
Disliked: Staff & service
The front desk clerk was dismissive, impolite and did not treat myself, a local, as she did the white people before me. She offered smiles and rum punch but did not do the same for me. When i asked why age begrudgingly handed me one with disdain.
Stayed 2 nights in Mar 2024
Response from King Christian - Guest Relations on Mar 25, 2024
We take all comments and concerns seriously. Thank you for the feedback. Our staff strives to offer all guests who stay at our property with kindness to offer the best customer experience.

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and friendly staff. We will stay agagin!
Stayed 1 night in Mar 2024
Response from King Christian - Guest Relations on Mar 23, 2024
Thank you for sharing your experience it was great having you stay with us!

10/10 Excellent

Janel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, and the scenery !
Stayed 3 nights in Feb 2024
Response from King Christian - Guest Relations on Mar 18, 2024
Thank you for rating our property. We are happy that enjoyed your stay

2/10 Terrible

Kiesha M

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked at the King Christian Hotel and was bumped to a side hotel. The room was quiet but moldy. Like disgustingly moldy. It was a quarter of an inch off the inside of the closet door. The floor was sticky and smelled like mildew. Not sure how it could have been fixed but Keisha tried. There were no rooms available. Please be sure to book at the hotel you want. Call them directly.
Stayed 2 nights in Mar 2024
Response from King Christian - Guest Relations on Mar 18, 2024
Thank you for your feedback we take all comments and concerns seriously. King Christian Hotel has expanded so your booking was correct. We have renovated and reopened an additional 25 rooms without balconies. It is unfortunate you didn't enjoy your stay and our staff did the best we can to reassure and make you comfortable.

4/10 Poor

Angela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When I booked my room, I booked a room with a balcony. Instead, we were brought to another building offsite with no employees with no balcony and three flights of steps to climb with luggage. I am 72 years old. The area next to my room was a vacant lot that seems to be a dumping ground for trash, although housekeeping were wonderful and kind and sweet the room was nothing I expected. I asked multiple times even to be put into a smaller lower room. Accommodations were not available. The room has no dresser for clothes only for hangers in the room. Although they claim the room is safe and the gate is locked the open area is access to anyone and everyone. If you need a towel, you must go and walk over to the main building which is offsite.
Stayed 6 nights in Mar 2024
Response from King Christian - Guest Relations on Mar 20, 2024
Thank you for staying with us. your booking was correct. King Christian Hotel has expanded now having an additional 25 deluxe rooms without balconies. Unfortunately for you we were 100% occupied given you stayed on one of are busiest time of year. We definitely would have upgraded you for free or shift you to our ground floor if we had the space. We have bellmen on staff on shift willing to help if paged by agent. All needs you may have you can always message the desk and we will bring you anything you may need.

10/10 Excellent

Tyana

Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Feb 2024
Response from King Christian - Guest Relations on Mar 18, 2024
Thank you for your feedback.

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at King Christian! The property is beautiful and so clean. The location is amazing! So many great restaurants, shops, activities are within a few minute walk. We will absolutely be back!
Stayed 5 nights in Feb 2024

6/10 Okay

Bert

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from King Christian - Guest Relations on Mar 18, 2024
Thank you for sharing.

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We loved being on the boardwalk and so close to shops and restaraunts. The staff was friendly. We did not like that we had to change rooms because we had two reservations for our stay - one my company booked for business and one my spouse and I booked for two additional nights at the beginning of our trip. According to the hotel, we could not continue in our same room (even though they were the same room type and price) because expedia reservations are assigned to a particular room. This made no sense to us. This was a major disruption to our trip as we had to move out and wait for the second room to be ready and for a repair to be made.The second room we had only had one chair while the other had two, the shower was open to the bedroom, there was no mirror at the sink for shaving and makeup, and the entry and bathroom doors stuck. The bath door would not shut. The hotel staff sanded the entry door, but it still stuck. The shower ran out of hot water after about one minute. We liked this location, but if we book again we will check on the room quality ahead of time.
Stayed 2 nights in Feb 2024
Response from King Christian - Guest Relations on Mar 23, 2024
Thank you for booking with us. Thank you for sharing your feed back. it was unfortunate you had to move but you did book a different room type than the one your company did for you. I wish we could have kept you in the same room but all were booked. it was still a pleasure having you stay with us.

8/10 Good

Arthurlyn

Liked: Staff & service
Stayed 4 nights in Feb 2024
Response from King Christian - Guest Relations on Mar 7, 2024
Truly appreciate you staying with us. It was a pleasure having you.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
You could not be any closer to the waterfront and boardwalk in Christiansted.
Stayed 2 nights in Feb 2024
Response from King Christian - Guest Relations on Mar 7, 2024
Thank you for sharing your experience

4/10 Poor

Brad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a room last minute and figured this was a great option given location. Lobby was nice, room was just fine… everything seemed ok until I turned on the bathroom faucet and brown water flowed. very thin walls with lots of ruckus on streets below all hours of night. Didn’t feel safe and I’ve stayed in some rough spots. The room was $380. I found to be way overpriced, no water in room/mini bar, no snacks available for purchase. Bare boned consumer approach. I’d have been fine with so long the price was reasonable and the water is usable. But that wasn’t the case. Staff wasn’t St Croix friendly either. Room service lady wasThe next morning I was consistently bothered with knocks every 15 minutes. it become apparent management was pushing them to consistently knock/bother and push me to checkout when I made it clear I was going to leverage as much time as I could given my flight wasn’t til 5:50. They required a checkout at 11. I asked for more time thinking they’d say no problem. They required another $100 charge for 1 hour. So all in, a $489 room for one night, no water, no options for snacks, and a pushy staff that didn’t seem to care about customer service. Normally I just chalk losses up and don’t spend the time leaving reviews to blast a hard working biz. But after this experience, I felt compelled to spare someone of the same. St Croix is awesome and the locals are great. Unimpressed. Be ready to be lighter in wallet, dehydrated and leave w/o brushing teeth
Stayed 1 night in Feb 2024

10/10 Excellent

DORTHEA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The hotel is in a historic building. There is restaurants on the ground level. The lobby is beautifully decorated with wine and water drinks available. The pool on the second floor is a exceptional. A place you want to be. My sister in law and I had a bay view room with a balcony overlooking the water. The room was beautifully decorated with a great shower and separate sink area. I am sorry that we only had one night to stay there. The staff was exceptionally friendly and helpful. We only stayed over a Tuesday night. The restaurants were closed on Mondays and Tuesdays. The ice cream store and coffee store with pastries was open. But the hotel is on the boardwalk and you can get food at a few different places. I have nothing but praise for this hotel.
Stayed 1 night in Feb 2024
Response from King Christian - Guest Relations on Mar 7, 2024
Thank you for sharing your experience at our property. It was great having you stay with us. Hopefully we see you for more than day on your next visit.

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from King Christian - Guest Relations on Mar 7, 2024
Thank you for taking the time to rate our property.

6/10 Okay

Kareem

Liked: Staff & service, property conditions & facilities
It's a great room only few things needs improvement such as the room gets cold its need a those thick blankets that usually come in hotels....Also not trying to get any staff in trouble but before the other guests check in the room needs to cleaned properly....be besides those concerns its convenient, they're great food spots around and the view was breathtaking
Stayed 1 night in Feb 2024
Response from King Christian - Guest Relations on Mar 18, 2024
Thank you for sharing your experience we appreciate your feedback.

6/10 Okay

Chris

Traveled with group
Liked: Cleanliness, staff & service
Great location for a nights stay when diverted to St Croix; lower scale than I’m used to. Older but clean and felt safe. Staff was fantastic. Nothing fancy but a good price for just a nights sleep.
Stayed 1 night in Feb 2024
Response from King Christian - Guest Relations on Mar 20, 2024
Thanks for the feedback. Hopefully the next time you return you get to experience all the amenities and great thing the property has to offer.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right there on the boardwalk
Stayed 3 nights in Feb 2024
Response from King Christian - Guest Relations on Mar 7, 2024
Thank you for taking the time to rate our property.

10/10 Excellent

Lissette

Stayed 1 night in Feb 2024
Response from King Christian - Guest Relations on Mar 20, 2024
Thank you for staying with us

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice renovated place. Great balcony views, peaceful and centrally located
Stayed 6 nights in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
We appreciate you sharing your time here with us. Hope to see you on your next trip.

6/10 Okay

Terri, High Point

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We checked in and were given a "shoe box" for a room. I've never seen a hotel room that small. I went to the front desk to ask for an upgrade and she told me that there were no rooms left. She got an attitude when we dropped off our luggage while I parked the car. (Good luck finding a parking spot.) We later found out that other rooms were available. We moved to another hotel. Horrible customer service. Never again.
Stayed 2 nights in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
Thank you for sharing the feedback of your stay. As per your booking you were in a studio. Also as mentioned on website all parking options are street parking. The room you wished to be upgraded to was not available but we did have other options in which you were move to in our newly renovated extension of King Christian Hotel. Hopefully during your next visit your desired room type will be available and our guest parking project will be complete.

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Inadequate parking. None on property. Staff friendly and helpful. Big negative? Ownership removed all coffee makers from rooms and lobby making guests wait until the hotel-owned coffee shop opens at 7:00 am or drive to a local gas station for coffee. They don’t get that this item alone makes us decide that we won’t stay there again. We stay 8 days/month on the island and will go back to the other resort.
Stayed 1 night in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
we appreciate the feedback

6/10 Okay

Aramina

Disliked: Staff & service, property conditions & facilities
The bed was comfortable.
Stayed 1 night in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
Thank you for sharing!

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful however parking was awful
Stayed 4 nights in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
We appreciate you staying with us. It was a pleasure serving you. As you experienced where we are located it all street parking. However we are working hard to make guest parking an available amenity.

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and accommodating, the property is decorated very tastefully and the surrounding area of the boardwalk is extremely convenient to your needs! 10/10 recommend!
Stayed 7 nights in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
We are very excited to hear that you enjoyed your stay. It was a pleasure to had serve you while you were here. Hope to see you again on your next visit.

10/10 Excellent

Shayla

Stayed 3 nights in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
Thank you for your feedback!

10/10 Excellent

Ethlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
Thank you for taking the time to rate our property.

2/10 Terrible

Denise

Stayed 1 night in Jan 2024
Response from King Christian - Guest Relations on Feb 5, 2024
It is unfortunate you weren't able to enjoy your stay.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Guest Relations on Jan 10, 2024
Thank you for your feedback.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and property, right in the middle of where you want to be.
Stayed 1 night in Dec 2023
Response from Guest Relations on Jan 10, 2024
Thank you for your feedback.

4/10 Poor

Joseph

Disliked: Staff & service, room comfort
Not as advertised
The ads are very misleading. Just one restaurant and it was closed 2 of the days we were there. The ad says there are four restaurants and 3 bars - maybe if they mean out on the boardwalk. Our room was nice inside, but it overlooked a trash area and was next to a loud bar. There was no view at all! There is no off-street parking. We asked the front desk about walking tours or other local info but were told "Google it" We were there 5 nights. Would not recommend this hotel.
Stayed 5 nights in Dec 2023
Response from King Christian - Guest Relations on Feb 5, 2024
Thanks for sharing your experience. The our dinner restaurant is closed on Monday and Tuesday. Along with the pool bar and the tiki bar. It is great that you enjoyed your room. Next time try our harbor view room w/ balcony where you can enjoy the sound and sight of the ocean. In the near future we will be working on guest parking. As our agents do offer great suggestions for dinner sometimes we confuse guests with directions so we do suggest to use google for clearer directions, menu etc.

4/10 Poor

Yolanda, Calera

Stayed 1 night in Dec 2023
Response from King Christian - Guest Relations on Feb 5, 2024
Thank you for the feedback. We take all questions and concerns seriously.

8/10 Good

George

Stayed 2 nights in Dec 2023
Response from Guest Relations on Jan 10, 2024
Thank you for your feedback.

6/10 Okay

Emily

Stayed 1 night in Dec 2023
Response from King Christian - Guest Relations on Feb 5, 2024
Thank you for sharing your feedback.

10/10 Excellent

Karen Michele Trepicone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this beautiful hotel. When we checked in, the room we were under the impression we were getting through Expedia was not the room that was reserved through Expedia (Bait and switch). The receptionist at King Christian Hotel went above and beyond to arrange for the room that we were expecting. We were very appreciative. Also, a number of neighboring hotels do not open their pool. (Not sure why a hotel in a tropical location would not open their pool). King Christian Hotel is the exception, it has a pool open to their clients and we used it almost every day. It is a perfect location on the boardwalk. Would highly recommend.
Stayed 7 nights in Dec 2023
Response from King Christian - Guest Relations on Feb 5, 2024
We are extremely excited to know that you enjoyed your stay at our property and the entities that surround us. Hope to see you again on your next visit.

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Restfull & great view.
Stayed 3 nights in Dec 2023
Response from King Christian Hotel - Guest Relations on Dec 21, 2023
It was a pleasure having you stay with us. Hope to see you again.

8/10 Good

Gideon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Free wine or rum punch upon check in. They are improving the hotel every time I visit.
Stayed 1 night in Nov 2023
Response from King Christian Hotel - Guest Relations on Dec 21, 2023
Thank you for sharing your experience.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and location.
Stayed 1 night in Nov 2023
Response from King Christian Hotel - Guest Relations on Dec 21, 2023
Thank you for staying with us.

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from King Christian Hotel - Guest Relations on Dec 21, 2023
Thank you for your feed back

4/10 Poor

Mark

Business traveler
Liked: Staff & service
Disliked: Amenities
Very quaint property, located on the boardwalk.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Response from King Christian Hotel - Guest Relations on Nov 7, 2023
We appreciate your feed back. Thank you for staying with us!

6/10 Okay

Richard

Traveled with partner
Beach’s are not great
Stayed 2 nights in Nov 2023
Response from King Christian Hotel - Guest Relations on Nov 7, 2023
Thank you for sharing your experience. Its unfortunate the beaches you visited on the island weren't enjoyable

10/10 Excellent

Summer

Liked: Amenities
Very convenient location!!!
Stayed 4 nights in Aug 2023
Response from Guest Relations on Oct 30, 2023
Thank you for your feedback!And thank you for choosing King Christian Hotel hope to see you again.

10/10 Excellent

Marta D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been traveling to St Croix for many years for business. King Christian is definitely the perfect hotel to stay. The rooms are very nice and super clean. It’s perfectly located close to the boardwalk and there are many dinning options around. I will definitely stay in this hotel from now on.
Stayed 1 night in Oct 2023
Response from i on Nov 7, 2023
Thank you for sharing your experience.

6/10 Okay

Earnilia, Christiansted

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from King Christian Hotel - Guest Relations on Oct 24, 2023
Thank you for your feedback.

4/10 Poor

Janice

Liked: Cleanliness
Disliked: Staff & service
The staff is h helpful. No cups in room. No water. Loud rooster.
Stayed 3 nights in Oct 2023
Response from King Christian Hotel - Guest Relations on Oct 24, 2023
We appreciate you staying with us. We are here to serve! We offer 2 bottles of water everyday during your stay. However if you do need cups the front desk does have a supply to fulfill your request.

8/10 Good

Philana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s my first time here and I love it.
Stayed 1 night in Oct 2023
Response from Guest Relations on Oct 19, 2023
Thank you for choosing to stay with us. We are happy to hear you loved it. Hope to see you again.

4/10 Poor

Oskar

Disliked: Cleanliness, staff & service, property conditions & facilities
My first stay was great but my second stay was terribly, they will not see me again. I was in the hotel for business but when clients came , the front desk agent told me i have to stay outside with my clients. And they stopped my meeting with my clients at 7:30 pm. No more , no more.
Stayed 1 night in Oct 2023
Response from King Christian Hotel - Guest Relations on Oct 16, 2023
It was a pleasure having you stay with us. We were excited to hear how pleasant the staff and property was when you checked out. However it was unfortunate we did not have a conference room to accommodate the large influx of clients we were unaware you would have during your stay and we understand that our lobby bar was not best fit to host your clients. As discussed a conference space is a part of our future plans and we will stay in contact when it is available. Hope to see you then!

10/10 Excellent

Khaien

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2023
Response from King Christian Hotel - Guest Relations on Oct 16, 2023
Thank you for taking the time to rate our property. it was a pleasure having you here with us.

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Guest Relations on Oct 12, 2023
Thank you for your feedback!

8/10 Good

Blair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations on Oct 9, 2023
Thank you for your feedback!