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Reviews of Tamarind Reef Resort Spa & Marina

3.5 out of 5
Tamarind Reef Resort Spa & Marina
5001 Tamarind Reef, Christiansted

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 386 reviews" "
Rating 8 - Good. 137 out of 386 reviews" "
Rating 6 - Okay. 43 out of 386 reviews" "
Rating 4 - Poor. 18 out of 386 reviews" "
Rating 2 - Terrible. 12 out of 386 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2024

8/10 Good

Nancy, Lexington

Traveled with family
Liked: Cleanliness, staff & service
The location was great for us. Room was big. The patio was fantastic, on the water with the wonderful sound of the ocean. We would definitely stay here again. Two problems, though. The safe was not set so was inoperable. There was no one there to fix it the first two days. The remainder of the trip, maintenance was too busy to reset the safe. So we had to take everything of value with us. Extremely irritating. Second, the free breakfast was ridiculous. They were not very crowded but service took more than an hour. For yogurt and fruit. Saw many tables walk away the first two mornings. We walked the third. The restaurant is separate from the hotel so I guess they don't care. I'm sure they still get reimbursed for food that was never served. Hotel would be better to reduce the room rate and cut ties with the restaurant. Overall, the place was great and we would stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cierrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shelley was absolutely fantastic. She ran and operated the hotel just as if she was the owner so much attention to Detail and went over her way and then over backwards to make us feel like family will definitely be coming back again is also five stars as well great people great experience will definitely be coming again thank you Tamrid reef resort.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly, helpful staff, and perfect for an island getaway!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly great breakfast
Stayed 1 night in Mar 2024

4/10 Poor

Luz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got the package I was thinking that the Resort was close to the airport but I have a big trouble when me and my daughters got to Saint Thomas and we have to take a sea plane to get to this other island and I have to pay more money to get there I was very disappointed.
Stayed 4 nights in Mar 2024

6/10 Okay

Sharla

Traveled with family
Liked: Staff & service
The hotel room was fine but the grounds were not cleaned daily or maintained. The pool bathroom was flooded while we were there.
Stayed 6 nights in Mar 2024

2/10 Terrible

Gary M.

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to stay one night before moving onto our condo and our flight was cancelled due to weather. Contacted Expedia to get a refund and they called the hotel which denied the refund. I have trip insurance but that’s just dirty business in my opinion when it comes to customer service because this was uncontrollable on my part.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms, clean, your door opens to the ocean, nice breeze. The deep end bar attached is nice and ]has events on the weekends.
Stayed 7 nights in Mar 2024

6/10 Okay

Jeffrey Allen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First off , everyone was very nice ! They just have a lot to figure out ! Restaurant has a Vermonter breakfast and Dinner is just bar food ! No real cocktail list either! Garbage around on property but our room was very clean! Just very outdated resort! It was in such a great quiet area but it had no swimmable beach! I did not know this when booked . We felt very safe here but our room was not super private. Loved hearing the waves in our room and the entertainment. Right when we got in our room , the cleaning products they use burned my eyes ! Had to open doors for about fifteen minutes to air it out! Very little pressure in shower and very small bathroom ! We loved Lala though who took good care of us!😉
Stayed 7 nights in Mar 2024

6/10 Okay

Imani

Traveled with group
Liked: Cleanliness, staff & service
Chickens waking you up before 7am while on vacation is not a good thing
Stayed 2 nights in Mar 2024

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort is beautiful, but the restaurant & pool areas were constantly dirty. The table cloths were deplorable and the chairs and floors are dirty. It appears like no one cleans these areas daily. No toothpaste was provided and there was no where to purchase it on the premises.
Stayed 4 nights in Mar 2024

4/10 Poor

Joseph

Liked: Cleanliness
Stayed 3 nights in Mar 2024

2/10 Terrible

Edward

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was unacceptable we checked out after one night just very out dated and not clean
Stayed 4 nights in Mar 2024

8/10 Good

Mario Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason i didn't give 5 stars was the fact that i needed to go to another beach because the access to the beach at the resort was not safe to swim in due to rocks. Everything else was fantastic.
Stayed 3 nights in Mar 2024

8/10 Good

Jeffrey

Stayed 3 nights in Mar 2024

6/10 Okay

Brian K., Wisconsin Dells

Traveled with partner
Disliked: Property conditions & facilities
The property is located right near the water with a beautiful view from our room. The property is in need of a lot of maintenance and upkeep. The restaurant and bar was nice to have on property, but it was not well run.
Stayed 9 nights in Feb 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tamarind was on a beach by itself away from other hotels. I loved the privacy and beach access. The pool was nice. The staff was great. The bar/restaurant located on the property was nice too. Good food and entertainment.
Stayed 4 nights in Mar 2024

6/10 Okay

K

Traveled with partner
Liked: Cleanliness
Beautiful views and clean room. Room service was efficient and tidy. Restaurant on premises was convenient and offered breakfast included with room rate (actually $20pp food credit, with most menu items approx $20pp). Lunch and dinner was limited menu and slow service—not a big problem if you’re enjoying the ocean views and breezes. On site tennis courts were serviceable and provided a nice recreation. Hotel is very convenient 5min walk to Green Cay Marina. Room walls are thin so be prepared to hear your neighbors conversations.
Stayed 4 nights in Mar 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are located within sixty feet of the ocean with beautiful sites and sounds right outside your back door. There are sitting areas throughout the resort to enjoy with above average dining and drinks available onsite with a friendly staff. The facility is a bit dated but worked perfectly considering the amount of travel we did exploring the island.
Stayed 7 nights in Feb 2024

6/10 Okay

Jasmin

Stayed 3 nights in Mar 2024

8/10 Good

Peyton, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well kept property. Small beach connected to hotel. Some features like hair dryer and coffee maker needed to be updated, but overall a really nice stay. We would definitely come back here.
Stayed 3 nights in Mar 2024

4/10 Poor

Andrea

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and didn’t understand the property. One worker followed me back to the parking area to move my car (after 9 hours of traveling) on a golf cart. She didn’t offer me a ride but snarked at me that I didn’t have to move quicker for her. She was the one cleaning my room I later learned. Tried to find the laundry facility but no one who worked there had any clue where it was. People that worked there also didn’t know the gym code. It was an awful experience due to staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay in St Criox. Last time I stayed at another place. Tamarind Reef resort was lovely. The room was very cute. The view from the patio was incredible. They give you a $20 per person credit for breakfast at the adjacent restaurant. The food and service was great. Our coffee maker wasn’t working so the very nice housekeeping lady brought her personal coffee pot to our room. She said we’re in paradise and should enjoy ourselves and not to worry about her coffee. So kind. The bar has all kinds of events. The beach is really rocky. You should plan a trip to the west side of the island if you want calmer less rocky beaches. Regardless the view from the rooms patio was phenomenal, staff was great, room was nice and clean, food was good, location was great
Stayed 3 nights in Feb 2024

4/10 Poor

Edwin

Traveled with family
Disliked: Amenities, property conditions & facilities
From the moment I was checking in there was a problem. The front desk person said they would only accommodate me from 2 nights although I paid for 4 nights. She said the management would call Expedia and they would probably have to move me to a new hotel. (Super inconvenient) she said they would call me to let me know. The next day I returned to the front office and the front desk person said that all was good with my reservation. I received a call the following day asking why my belongings were still in the room. (WTH) I had to leave the beach where I received the call to straighten things out at the resort. The manager accommodated us however it left a super bad impression on my stay in St. Croix. Never again will I stay at the resort and probably not come back to St. Croix.
Stayed 4 nights in Feb 2024

8/10 Good

Donald K

Traveled with group
Liked: Cleanliness, staff & service
Loved the beach views and natural landscaping.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of entertainment and great snorkeling right out from the beach. Good price and rooms right on the ocean.
Stayed 7 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from Carol - Hotel Manager on Jan 9, 2024
Thank you for staying with us at Tamarind Reef Resort! Happy to see you enjoyed your stay.

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Carol - Hotel Manager on Jan 9, 2024
Thank you for staying with us! Looking forward to hosting you again!

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Carol on Jan 9, 2024
Happy to see you had a nice time, hope to see you again at Tamarind Reef!

10/10 Excellent

courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deepend. Restaraunt was very good. We really enjoyed the Friday nigbt fire show
Stayed 8 nights in Dec 2023
Response from Carol - Hotel Manager on Jan 9, 2024
We are glad to see you had a great time at Tamarind Reef Resort! Looking forward to having you back again.

8/10 Good

Michael, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill and relaxing. Lots of free activities. Food was great at the bar & grille
Stayed 9 nights in Dec 2023

4/10 Poor

Karen

Stayed 9 nights in Dec 2023
Response from Carol on Dec 18, 2023
Thank you for taking the time to write this review. What would you like to see different and what did you enjoy?

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Kimmy at check in was so helpful and friendly Krys our breakfast waitress was amazing We enjoyed all the breakfast selections. The beach and pool were perfect. We can’t wait to come again
Stayed 6 nights in Sep 2023
Response from Guest Services: Kimmie G. on Oct 6, 2023
Thank you for taking the time to write this review. I'm so happy I was able to help you during your trip and stay with us. We look forward to seeing you again in the near future.

10/10 Excellent

Aaron

Business traveler
Liked: Amenities
There was nothing I didn’t like
Stayed 2 nights in Aug 2023
Response from Campbell on Sep 15, 2023
We are glad you enjoyed your stay Aaron!

8/10 Good

Tara

Stayed 4 nights in Jul 2023
Response from Guest Services: Kimmie G. on Aug 20, 2023
Thank you for taking the time to post this review.

10/10 Excellent

Debbie H, Murfreesboro

Stayed 4 nights in Jul 2023
Response from Guest Services: Kimmie G. on Aug 1, 2023
Thanks for taking the time to leave this review.

10/10 Excellent

CARMEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice staycation for me and my children
Stayed 1 night in Jul 2023
Response from Guest Services: Kimmie on Jul 19, 2023
Thank you for taking the time to leave a review. Hope to see you again soon!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service
Great rooms and Staff
Stayed 1 night in Jul 2023
Response from Guest Services: Kimmie on Jul 19, 2023
Thank you for taking the time to leave a review. See you soon!

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location right on the water!
Stayed 7 nights in Apr 2023
Response from Guest Services: Kimmie on Jun 25, 2023
Happy to hear you love the location!!

10/10 Excellent

Robert

Stayed 1 night in Jun 2023
Response from Guest Services: Kimmie on Jul 19, 2023
Thank you for taking the time to leave a review

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They do not offer paddle boards at all even though they say they do. The beach is not great for snorkeling or swimming bc of sea urchins so that was also a bummer.
Stayed 5 nights in May 2023
Response from Guest Services: Kimmie on Jun 2, 2023
Thank you for taking the time to write this review. Your feed back will be shared with management. We do hope to see you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Guest Services: Kimmie on May 17, 2023
Thank you for choosing the Tamarind Reef Resort. We look forward to seeing you a again very soon.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Guest Services: Kimmie G. on May 2, 2023
Thank you for doing this review. We are happy to hear you had a great time.

10/10 Excellent

Ifeoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Guest Services: Kimmie on May 17, 2023
Thank you for taking the time to post your review. We hope to see you again soon.

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities
The staff was friendly and accommodating; however if you arrive on a Thurs or Friday you must make reservations at the hotels restaurants. Both on the grounds. They did not tell us that and it was uncomfortable(encounter to be denied seating) as the area is very dark to drive with winding hillside roads. Think about visiting an unknown area and having to search for dinning with an 81 year old individual! Let people know. In addition to that the breakfast cook(burnt pancakes everyday). No bueno!
Stayed 5 nights in Mar 2023
Response from Guest Services: Kimmie on Apr 4, 2023
Thank you for taking the time to write a review and sharing you experience. We are sorry to hear that the restaurant was not able to accommodate you on those nights. We would have loved to be made aware of the burnt pancakes while you were here so it could have been addressed on day one with the restaurant manager. Nevertheless we will still address it on your behalf. We hope you do keep us in mind for any future trips to St. Croix.

10/10 Excellent

James Regis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I had a wonderful time. View was incredible from our patio. Food and drinks were great and reasonably priced. We will be back.
Stayed 5 nights in Feb 2023
Response from Guest Services: Kimmie on Mar 17, 2023
Thank you for choosing the Tamarind Reef Resort. We are happy to hear you had a wonderful stay with us. We look forward to seeing you again very soon.

6/10 Okay

Donna

Stayed 8 nights in Feb 2023
Response from Guest Services: Kimmie on Mar 17, 2023
Thank you for taking the time to write this review. What would you like to see different and what did you enjoy?