Ratings based on 445 Verified Reviews

4.2 out of 5
77% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 23, 2019
It was clean but completely overpriced and totally uncomfortable, Beds were too hard to get a good nights sleep, the bed cover was scratchy. The room was spartan and lacking in a homey or comfortable look or feel there is no restaurant on the premises or nearby and there appeared to be a bullet hole in the door of the elevator, staff seemed to have trouble locating my reservation when I arrived. This establishment was listed as a four star hotel but in my opinion would rate no better than 1 and 1/2 to 2 stars at best. It would be better priced at $ 130.00 per night than at $ 250.00.
Comment from Hotel Management
Aug 25, 2019 by Marie-Josée , Hotel Management
Thanks for your comments; these are valuable to us and they allow us to constantly improve. We are sorry to hear that your experience did not meet your expectations. We assure you that it is essential for us to serve you well. Kind regards
4 out of 5
by A verified traveler

Posted Aug 13, 2019
Comment from Hotel Management
Aug 15, 2019 by Angélique, Hotel Management
Merci pour cette note, il nous fait plaisirs que vous ayez trouvé satisfaction dans notre établissement
5 out of 5
by A verified traveler

Posted Jul 20, 2019 on Hotels
Comment from Hotel Management
Jul 25, 2019 by Angélique, Hotel Management
Merci pour votre commentaire ! Il nous fait plaisirs que vous ayez trouvé satisfaction dans notre établissement
5 out of 5
by A verified traveler

Posted Apr 22, 2019 on Hotels
Comment from Hotel Management
Jun 21, 2019 by Angélique, Hotel Management
Merci beaucoup pour cette note
3 out of 5
by A verified traveler

Probably the best hotel in this area.

Posted Apr 17, 2019 on Hotels
Was pretty good in general. The breakfast is great and clean. You can have, toast, eggs, muffins, cereal, fruits and all king of beverages. The rooms are really clean, but you can literally hear EVERYTHING. I had some bad falling asleep because of some people talking in an other room, but the other two nights I slept like a baby!
Comment from Hotel Management
Jun 7, 2019 by Angélique, Hotel Management
Nous sommes ravis que vous ayez apprécié votre séjour à notre hôtel. Au plaisir de vous revoir!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 1, 2019 on Hotels
5 out of 5
by A verified traveler from Montreal, QC

Posted Oct 23, 2018
property is new, clean and amenities are what you would expect to find in a higher end hotel
Comment from Hotel Management
Oct 23, 2018 by Maria Élisa Smith, Hotel Management
Hi , Mr. Theo, Thank you very much for your comment!
5 out of 5
by A verified traveler

Posted Oct 5, 2018 on Hotels
Comment from Hotel Management
Oct 10, 2018 by Maria Élisa Smith, Hotel Management
Bonjour, Monsieur Joachim, votre satisfaction nous vas droit au cœur! Au plaisir de vous revoir Bientôt!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 9, 2018 on Hotels
4 out of 5
by A verified traveler

doneandgone

Posted Aug 2, 2018 on Hotels
Fast wifi & stable connection; friendly & courteous gentleman at front desk; small room w/comfortable queen bed; good A/C unit; no microwave; large mini-fridge but no freezer compartment. Relatively clean room. No coffee/tea in lobby outside of breakfast hours; healthy continental breakfast (boiled eggs, cheese, sweetened yogurts, quality & basic breads, muffins, numerous cereals, juices, coffee, tea, bananas, apples, oranges, unsweetened oatmeal). Breakfast staff was very friendly & relatively attentive at restocking items. Beautiful view overlooking river from terrace, breakfast area, patio, & rooms facing that direction.
Comment from Hotel Management
Aug 2, 2018 by Patrick, Hotel Management
Thank you very much for taking the time to write this review. Our guests satisfaction is very important and we are pleased to read that you were satisfied with your stay. Kindly