Ratings based on 301 Verified Reviews

2.6 out of 5
40% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Would never stay here again

Posted Jul 17, 2017
Hotel was very dirty (i.e. other peoples hair on the sink, the bathroom floors didn't look like they had been cleaned, carpet was filthy), in fact when we checked in, another guest's room hadn't even been cleaned. The beds are very uncomfortable. The breakfast was horrible, the syrup seemed as if they had watered it down with water and the juice in the juice machine had gone bad (our orange juice was tinted brown). It made us very weary of the milk and eggs that were there to eat as well. We've stayed at a few hotels in St. George and for the price of this one we were expecting a lot more. I would avoid if your thinking about it.
Comment from Hotel Management
Aug 5, 2017 by Tammie , Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
3 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, Utah

Good for the money

Posted Jul 13, 2017
We stay here because they allow dogs and have close access to a door outside to take our dog out and to get to the parking lot, very convienent. Rooms are basic, not the cleaniest though. Great shower water pressure with soft water. Breakfast is good, love the waffles and never crowded which is a plus for me.
Comment from Hotel Management
Aug 5, 2017 by Tammie, Hotel Management
Dear Valued Traveler, Thank you for choosing Americas Best Value Inn, St. George Utah. We do have so much to offer and we are always happy to hear from our satisfied guests. We look forward to your return stay with us. Sincerely yours, Tammie
1 out of 5
by A verified traveler from s

Everything nasty.

Posted Jul 12, 2017
Pet urine everywhere, dust, hairs, clog pipes, mattress pad with stains. No, horrible!. Receptionist was nice. Also the shower wasn't clean. Really nasty. I stared the reservation with Trivago it at the end you got it. I don't know how, so bad for me. Trivago has better hotels.
Comment from Hotel Management
Aug 5, 2017 by Tammie , Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Nice location and good value for high travel season. Could have been cleaner. Bit of paper behind the door when I arrived and still there two days later when I left as an example.
Comment from Hotel Management
Aug 7, 2017 by Tammie , Hotel Management
Dear Valued Traveler, Thank you for choosing Americas Best Value Inn, St. George Utah. We do have so much to offer and we love to hear from our satisfied guest. We do hope to see you again on your next visit to St. George. Sincerely yours, Tammie
2 out of 5
by A verified traveler from usa

Won't come back for sure

Posted May 30, 2017
T.v was not working,I did everything, and the so called owner told (me)i don't know how to use it,and turn her back,speking foreign language.then after 10 mins.i ask her if we can transfer,she said yes after 30 mins,and told us to clean the room,next room the t.v is working,but the blankets,pillows are no good.terrible experience.worst hotel for me,only the location is good
Comment from Hotel Management
Jul 27, 2017 by Tammie , Hotel Management
Dear Valued Guest, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Safe travel. Sincerely yours, Tammie
1 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Comment from Hotel Management
Jun 9, 2017
Dear Valued Guest, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Safe travel. Sincerely yours, Tammie
2 out of 5
by A verified traveler

What a waste

Posted May 12, 2017
Counter Staff was rude, room wasn't made up, no toilet paper, coffee maker was missing parts, breakfast room was filthy and cleaned out or not even stocked. Would never recommend this place.
Comment from Hotel Management
May 16, 2017 by Tammie , Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
1 out of 5
by A verified traveler

Watch your charges

Posted May 12, 2017
Charged me twice for my three day stay. Would not refund over charge. Had to appeal through my credit card company.
Comment from Hotel Management
May 16, 2017 by Tammie, Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
3 out of 5
by Daniel

Posted May 10, 2017 on Hotels
the beds are not comfortable. mainly due to the awful pillows. the walls are thin and you can hear every word from the rooms around you and their tv programs. the breakfast was good for the price though supplies would run out early. service was ok. the carpet needs help.
Comment from Hotel Management
May 16, 2017
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
3 out of 5
by Brian

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 16, 2017
Dear Value Traveler, Thank you for staying with us at the Americas Best Value Inn, We look forward to our return stay with us. Sincerely yours, Tammie