Ratings based on 256 Verified Reviews

2.7 out of 5
39% of guests recommend
2.8 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

What a waste

Posted May 12, 2017
Counter Staff was rude, room wasn't made up, no toilet paper, coffee maker was missing parts, breakfast room was filthy and cleaned out or not even stocked. Would never recommend this place.
Comment from Hotel Management
May 16, 2017 by Tammie , Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
1 out of 5
by A verified traveler

Watch your charges

Posted May 12, 2017
Charged me twice for my three day stay. Would not refund over charge. Had to appeal through my credit card company.
Comment from Hotel Management
May 16, 2017 by Tammie, Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
1 out of 5
by A verified traveler

Disgusting & Filthy - Avoid!!!

Posted May 8, 2017
Upon arrival (after our keys don't work) I find a noodle on the floor, nasty stuff on floor, and broken glass near AC unit inside our room. We were just coming to put our stuff done & run out. I inform the manager Tammy casually and she just kinda shrugs it off. I assume it'll be cleaned up - wrong. We get back around 10 pm & see nothing's changed. Then when turning down the bed, I find a chunk of meat between the wardrobe & side of the bed & what looks like caked on puke on the wardrobe. I go to speak the manager Tom. He says there's no notes about room 103 - not surprised. I ask to switch rooms as ours is filthy - nope, they're fully booked. I ask about someone to come clean in, he says he'll do it. I ask about a refund of some kind, he tells me to talk to AM manager when checking out. He picks the glass, noodle, & meat up by hand and leaves. When checking out talk with 3rd manager. He can't do anything for us, sorry not sorry. Got told to call today & talk w/ Tammy. No one should stay here. Everything is filthy. Heard other customer complain as well when I was about to about their room being dirty. Hallways are covered with random crap & food on floors. Didn't even look at pool or consider the breakfast. Literally slept and ran. The only thing I will say is that the sheets were clean. If I don't get some kind of money back, I will start a war.
Comment from Hotel Management
May 16, 2017 by Tammie, Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
2 out of 5
by A verified traveler from Utah

Nice people, poor facility

Posted May 8, 2017
Pros: The front desk woman was kind and doing her best. She did consent to refund our cancelled 2nd night.
Cons: Everything
Location: It felt like a pretty rundown part of town. The strip mall next door was old and mostly vacant.
The woman at the front desk was very nice, but was a little overworked trying to run the front desk and take care of doing all of the breakfast. The "dining room" could only hold about 8 people comfortably and the food and paper goods were scarce. The room was ok clean, but there were stains on bedding, and sheets were pretty threadbare. The cable box hanging from the bottom of the TV was pretty unattractive and the furnishings were old and worn. The hot water came and went, so showering was difficult. The bed itself was HORRIBLE. We ended up cancelling our 2nd night because it was impossible to sleep on such a hard bed! I don't like to complain about nice people, but I would not recommend this hotel to anyone.
Comment from Hotel Management
May 16, 2017 by Tammie, Hotel Management
Dear Value Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie
4 out of 5
Recommended
for Everyone
by A verified traveler from houston, texas

Nice Hotel

Posted Apr 29, 2017
The staff was nice and helpful. When I needed to print out a letter the lady at the front did not hesitate to help. I like the location. The room was nice. My only dissatisfaction was the extreme firm bed. Too firm for my petitness. But overall I enjoyed my stay and I left house keeping a $20 to let them know I appreciate what they do. I will stay again
Comment from Hotel Management
May 1, 2017 by Tammie , Hotel Management
Dear Valued Traveler, Thank you for choosing Americas Best Value Inn, St. George Utah. Its always pleasing to hear that you found our staff friendly & efficient. We look forward to see you again on your next visit to St. George. Safe Travels, Sincerely yours, Tammie
4 out of 5
Recommended
for Everyone
by A verified traveler

Really good for the price.

Posted Apr 27, 2017
Experience was pleasant. Slept nicely. Nice little waffle maker in the morning for brekky.
Comment from Hotel Management
Apr 27, 2017 by Tammie , Hotel Management
Dear Valued Traveler, Thank you for choosing Americas Best Value Inn, St. George Utah. Its always nice to hear from our satisfied guest. We hope to see you again, on your next visit to St. George Utah. Safe Travels. Sincerely yours, Tammie
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
Lady at check in seemed bothered and wasn't very pleasant.
Comment from Hotel Management
Apr 27, 2017 by Tammie , Hotel Management
Dear Valued Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Thank you again. Sincerely yours, Tammie
2 out of 5
by A verified traveler from W

Bad choice

Posted Apr 17, 2017
The pool looked like a bog, the staff was rude, and completely unhelpful. We had to wait for half an hour before we could even get into our room. The room was fine.
Comment from Hotel Management
Apr 21, 2017 by Tammie , Hotel Management
Dear Valued Traveler, Thank you for your review alerting us of your dissatisfaction with your stay. We have taken your comments very seriously. We look to improve from your feedback and wish you safe travels. Sincerely yours, Tammie
2 out of 5
by A verified traveler

Do not recommend.

Posted Apr 15, 2017
The only reason to stay here is because it is inexpensive.
Comment from Hotel Management
Apr 21, 2017 by Tammie, Hotel Management
Dear Valued Traveler, Thank you for your review alerting us of your dissatisfaction with your stay. We have taken your comments very seriously. We look to improve from your feedback and wish you safe travels. Sincerely yours, Tammie
3 out of 5
by A verified traveler from Utah

The staff was very rude.

Posted Apr 11, 2017
Pros: Nothing
Cons: Everything need to be improved
Location: eat, shopping, movie
I will never go back to that hotel because the staff was rude and the breakfast was not what we expected.
Comment from Hotel Management
Apr 13, 2017 by Tammie, Hotel Management
Dear Valued Traveler, We appreciate you taking the time to give your point of view and your constructive criticism. All comments keep us working on ways to improve. Sincerely yours, Tammie