Ratings based on 354 Verified Reviews

2.6 out of 5
40% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

ABI doesn't clean

Posted Dec 12, 2017
Pros: easy access and check-in
Cons: room cleanliness and drains...the shower drain didn't work, the sink drain didn't work...both were plugged or something... the toilet didn't work
Location: ok
I went to my room and several things were off. Just a couple of small towels, except for the used one on top of the shower curtain.
1 out of 5
by A verified traveler from Gilbert AZ

Getto Hotel - Smoke Smell in Non Smoking Room

Posted Nov 29, 2017
Dirty, Stinks like Smoke..... real bad. Toilet paper holder taped to the wall. Beds were bad, uncomfortable. I guess that's what I get for booking a hotel that was a 2.6 Ughhhh
1 out of 5
by A verified traveler from Gilber tAZ

Non smoking room was heavy with smoke smell.

Posted Nov 29, 2017
Getto looking. Dirty and non smoking room was definitely smoked in a lot. Toilet paper holder was taped top the wall with DUCT tape. My kids wouldn't even take off their clothes to take a shower.
2 out of 5
by A verified traveler from provo

Its on a main road.

Posted Nov 25, 2017
The staff was nice. The hotel was okay. Not really nice, but appropriate for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable hotel

Posted Oct 29, 2017
The staff are very friendly , the rooms very clean
Comment from Hotel Management
Nov 1, 2017 by Tammie , Hotel Management
Dear Valued Traveler, Thank you for choosing Americas Best Value Inn, St. George Utah. Its always pleasing to hear from our satisfied guest. Safe travels. We hope to see you on your next visit to St. George Utah. Sincerely yours, Tammie
1 out of 5
by A verified traveler from st george ut

Terrible

Posted Oct 25, 2017
Changed rooms 3 times mold on shower wall room was not clean and smelled
Comment from Hotel Management
Oct 30, 2017 by Tammie, Hotel Management
Dear Valued Traveler, Thank you for your review alerting us of your dissatisfaction with your stay. We have taken your comments very seriously. We look to improve from your feedback and wish you safe travels. Sincerely yours, Tammie
1 out of 5
by A verified traveler

Posted Oct 21, 2017
Pros: Nothing
Cons: Level the place
Location: Nothing
The place is a dump . Not clean.So call breakfast IS A JOKE
Comment from Hotel Management
Oct 30, 2017 by Tammie, Hotel Management
Dear Valued Traveler, Thank you for your review alerting us of your dissatisfaction with your stay. We have taken your comments very seriously. We look to improve from your feedback and wish you safe travels. Sincerely yours, Tammie
2 out of 5
by A verified traveler

Posted Oct 19, 2017
A/C system was extremely loud. Walls were paper thin, you could hear everything that was going on in the hallway. They need to drop there prices or remodel. Oh, and their breakfast is a joke. Don't drink the juice!
Comment from Hotel Management
Oct 30, 2017 by Tammie, Hotel Management
Dear Valued Traveler, Thank you for your review alerting us of your dissatisfaction with your stay. We have taken your comments very seriously. We look to improve from your feedback and wish you safe travels. Sincerely yours, Tammie
1 out of 5
by A verified traveler

Smelly

Posted Oct 19, 2017
Pros: Close to the freeway
Cons: Finish their clean up
Location: Everything is close in St. George from here or any other hotel
The trash was left in the stairwell with a Dirty diaper that made it almost unbearable to go through and after waiting for them to remove it for 2 days I took it out myself, then they left more trash and I talked to the desk clerk and waited another day without them doing anything about it.
Comment from Hotel Management
Nov 2, 2017 by Tammie , Hotel Management
Dear Valued Traveler, Thank you for choosing Americas Best Value Inn, St.George Utah. Just so you know I did have to let that housekeeper go due to the fact she was not doing her duties. We do hope you will give us another chance on your next stay in St. George Utah. Safe Travel. Sincerely yours, Tammie
3 out of 5
Recommended
for Everyone
by A verified traveler from salt lake city

It's a Trade Off

Posted Oct 15, 2017
I stay at this hotel because they have a low pet fee and rooms are right next to the door outside. Everything else is less the desirable. Room are Ok, clean questionable. Cultural translation at the front desk is always an issue, seems to be argumentive. This trip I nearly left willing to pay much higher price. Is it not possible to have clean, updated rooms, hall ways with great customer service and at low rate?
Comment from Hotel Management
Oct 30, 2017 by Tammie , Hotel Management
Dear Valued Traveler, Thank you for your review alerting us of your dissatisfaction with your stay. We have taken your comments very seriously. We look to improve from your feedback and wish you safe travels. Sincerely yours, Tammie