Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Old motel - needs to be complete refurbished.

Posted Jan 6, 2016
Pros: Not much - my husband chose it! Maybe the King bed was nice.
Cons: Re-do floors, ceiling, bathrooms.
Location: Went to a funeral
Felt uncomfortable. comforter on bed had oily stains.
Comment from Hotel Management
Jan 13, 2016 by Manager, Hotel Management
Thank you for the review. We are in the process of redoing the motel where possible.
2 out of 5
by A verified traveler from UT

Rude staff

Posted Nov 21, 2015
The rooms are cramped beyond belief, the paint was peeling, and if you're over 5'6 you're not going to have a fun time with the shower. The woman at the front desk was flat out rude and unpleasant. I would recommend paying a little bit more, or the equal price, for any of the other motels on the street. Won't be staying at dixie palms again.
Comment from Hotel Management
Nov 24, 2015 by Manager, Hotel Management
Thank you for your comments. Could you be more detailed about your front desk experience. I think we need more training of staff. As for our rooms, the motel was build a while ago, and unfortunately the shower and room size are beyond our control. We as new managers are in the process of getting the rooms back up to standard, which includes new carpeting in several rooms and painting the walls as needed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2015
Basic hotel, staff was very accommodating, room was clean but dated
Comment from Hotel Management
Nov 18, 2015 by Manager, Hotel Management
Thank you for posting a review. We are glad you enjoyed your stay. Come see us again soon.
2 out of 5
Recommended
for Personal Event
by Paul from Utah

Posted Nov 2, 2015 on Hotels
I was upgraded to the "suite" (two bedrooms). The plug-in air freshener was overpowering. I found a previous occupant's underwear and socks beside one chair... other than than the room was clean and comfortable, but with worn carpet and old furniture.
Comment from Hotel Management
Jan 16, 2016 by Manager, Hotel Management
Sorry about the smell of the air freshener. We had very old carpet that needed removed which we did this week. Come see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lewiston, Ut

Real close to down town great lication

Posted Nov 1, 2015
Staff was friendly and the bed was comfortable would stop there again.
Comment from Hotel Management
Nov 4, 2015 by General Manager, Hotel Management
Thank you for posting a review. We are glad you enjoyed your visit. Come again soon.
3 out of 5
Recommended
for Business Travelers
by Michael from Provo

A little pricey for the age of the place.

Posted Oct 26, 2015 on Hotels
The outside of the Hotel is very clean and nice. It is obviously an older place but has been kept up well. The room was clean, the bed was decent but not great. The bathroom was small and the shower had an aroma similar to an port a potty. I had to keep the bathroom door shut at night to avoid smelling it during the night. Stayed there on a Friday night and the price was $51 plus tax. A little high for the place. My son had stayed there during the week previously and said it was quaint and clean but only paid $35 plus tax.
Comment from Hotel Management
Jan 9, 2016 by Manager, Hotel Management
Thank you for posting a review. We do try to keep the place neat and orderly. As for the difference nightly rates, all hotels rates fluctuate depending on the availability, the day of the week, and what is occurring in town. It is the law of supply and demand in action.
1 out of 5
Recommended
for Families
by Alexis from Salt lake

Dirty and loud.

Posted Oct 17, 2015 on Hotels
Horrible, dirty,mildewey and moldy. Loud, bugs in the bed. Smelly. Nothing good about it
Comment from Hotel Management
Dec 10, 2015 by Manager, Hotel Management
Thank you for posting a review
1 out of 5
by A verified traveler

Posted Oct 13, 2015 on Hotels
Bathroom and shower were tiny and creepy. Cheap mattress pad was always wrinkled up and uncomfortable. Would not stay here again.
Comment from Hotel Management
Jan 23, 2016 by Manager, Hotel Management
Thank you for posting a comments. Just to let you know we are replacing the mattress pads due to your comment. The bathroom and shower size are beyond our control due to the way the building was built.
1 out of 5
Recommended
for Couples
by Maxim from London

Bugs in the bed. Don't stay there!

Posted Oct 13, 2015 on Hotels
Two hours after going to sleep, my girlgriend woke up because all her body was itching. She was all covered with bites and we found lots of bugs in the bed. After turning up the lights, they all dissappeared within a couple of minutes, which explains why we didn't see them before going to bed. As we couldn't be sure that other rooms wouldn't have the same problem, we decided to sleep in the car until morning. We mentioned this to the lady from reception in the morning and she was not surprised!
Comment from Hotel Management
Dec 19, 2015 by Manager, Hotel Management
I beg to disagree about my being surprised about your issue. My housekeepers and I check my rooms daily for problems and I did not find any. I would check my things as well as the last place you stayed. I am told that washing and drying items in hot temperatures kills the bugs.
3 out of 5
Recommended
for Personal Event
by Richard from Atlanta

Room Service?

Posted Oct 12, 2015 on Hotels
The price was good and the hotel was in a convenient location but I booked a two-night stay and the room was not made up after my first night.
Comment from Hotel Management
Dec 19, 2015 by Manager, Hotel Management
Did you put out your room service hanger. We don't enter our guest rooms unless we are invited in. Sorry for the misunderstanding.
Comment from Hotel Management
Dec 19, 2015 by Manager, Hotel Management
Sorry about the misunderstanding. We mentioned at check in that we only service the rooms if you put out your maid service sign. I think I need to post that information in the room as well.