Ratings based on 596 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Idaho
Great job as usual, thanks guys!Posted Nov 23, 2015
Consistent greatness and this time the matresses were more comfortable.
by A verified traveler from Los Angeles, CA
Computers faultPosted Nov 22, 2015
When I arrived Friday evening, the front desk staff member was very nice, warm and friendly. the check in process was fast and flawless. Once I got up to my room, I noticed it had bars everywhere, 2 peepholes in the door and a table under the sink. I didn't realize right away, but it dawned on me that I was in a room set up for a handicapped person, maybe with s wheelchair since everything was pretty low. No biggie, I was tired from the 8 hour drive, off to bed I went with my dirty headboard (stains I think) and pillows that refused to fluff. The next morning, out of curiosity, I asked the front desk why I was booked in that room. This kid had a attitude like I had no business asking about something that I paid for. He blames it on the computer "we just put you where the computer tells us". I press a little " but I didn't ask for that, how did I just get selected for it". Again, you would have thought he paid for the room "why? Was something wrong with it, I don't know!" I sat the keys on the counter and start to walk away, this brat is not about to ruin my day. Then halfway to the door he says "have a good one!" What a jerk!
for Everyoneby A verified traveler from las vegas
Posted Nov 18, 2015
Front desk personnel were friendly and helpful. Beautiful property. Evening dining options were limited unless you wanted to leave the hotel, but offerings in the lounge were more than adequate.
for Everyoneby A verified traveler from Nevada
Great PlacePosted Nov 6, 2015
The hotel staff was extremely friendly and helpful. Room was clean and spacious. Restaurant and lounge were great values with good food.
for Everyoneby A verified traveler from Logan, Utah
Posted Nov 3, 2015
We were very comfortable and happy with our stay. Room was clean. Bed was comfy. Only negative--We wish that the full breakfast would have been free. That was disappointing. No one told us that we had to pay for breakfast. We went down in the morning without cash and only got a few cold items for free...no hot breakfast.
for Everyoneby A verified traveler from Utah
Thanks for the great weekend!Posted Nov 1, 2015
We enjoyed being in a nicer place this year. The facilities were fine. The service was good. All in all, a great experience.
for Everyoneby A verified traveler
Posted Oct 12, 2015
Large, clean, comfortable room. Decorating throughout the hotel was beautiful. Breakfast buffet was delicious and our servers were very friendly and helpful.
by A verified traveler
Posted Oct 5, 2015
Cons: Complimentary breakfast
Good experience, but can get an equivalent hotel with complimentary breakfast for the same price as this hotel.
for Everyoneby A verified traveler from Sandy, Ut
Great locationPosted Sep 28, 2015
Nice room. I enjoyed the Breakfast Buffet. Located close to convention and many good restaurants. Good access to the freeway
for Everyoneby A verified traveler from Salt Lake City
Beautiful and newly remodeledPosted Sep 13, 2015
Pros: I appreciated having a room with a front view; new furnishings and it was very quiet and restful.
Cons: There could be a better selection at the late night snack bar; we arrived after a local theater performance and most restaurants were closed;
Location: The location was very convenient to downtown and to the freeway for travel.
Everything was great as far as comfort, cleanliness, convenience etc. except the television connection was terrible. There were many interruptions in service and was very annoying to try to watch. Hopefully that was due to the renovations that were ongoing and it will be corrected when the hotel is completed. Otherwise, the staff was very accommodative. The restaurant staff was also very helpful and the food was tasty.