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Reviews of Comfort Suites St George - University Area

2.5 out of 5
Comfort Suites St George - University Area
175 North 1000 East, St. George, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1010 reviews" "
Rating 8 - Good. 217 out of 1010 reviews" "
Rating 6 - Okay. 53 out of 1010 reviews" "
Rating 4 - Poor. 26 out of 1010 reviews" "
Rating 2 - Terrible. 30 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week. The free hot breakfast was great, as was the pool for the kids to play in. Location was walkable to some good food restaurants and downtown.
Stayed 6 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Chad,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed your week-long stay at our hotel. It's fantastic to know that you found our free hot breakfast to be great and that the pool provided entertainment for your kids. Additionally, we're glad that our convenient location allowed you to explore nearby restaurants and downtown areas. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Brad or Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I only wish they had a pool or larger outside sitting area.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to leave your positive feedback! We're delighted to hear that you enjoyed your experience overall and appreciate your 5-star rating. We value your suggestion regarding additional amenities like a pool or a larger outdoor sitting area and will consider it for future improvements. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and updated (King Jr. Suite). Very convenient location
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Lisa,We're thrilled to hear that you enjoyed your stay in our King Jr. Suite and found the room to be very nice and updated. Additionally, we're glad that you found our location convenient for your needs. Providing comfortable accommodations and a convenient location is important to us, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 Okay

jason

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall the property was nice. Room was good sized and had a lot of power plugs and lights. You can tell it was a pretty decent hotel but has not been kept up well. The elevator was dirty and the room wasn’t very clean. TV remote control was crusted with food and there were a lot of dirty and grime making some of the white paint nasty. Hair in on bathroom floor and the toilet really didn't get a cleaning before we arrived. Overall a nice place, breakfast was minimal but the staff were pleasant. If they improved the cleaning the hotel would be pretty good all the way around.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Jason,Thank you for your detailed feedback. We're glad you appreciated the spacious room and amenities. However, we apologize for the cleanliness issues you encountered, including the dirty elevator and room. Your comments are noted, and we'll address them promptly to ensure a better experience for our guests. We appreciate your input and hope to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

4/10 Poor

Travis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was not great.
Stayed 6 nights in Mar 2024
Response from Hotel Manager on Mar 24, 2024
Dear Travis,We apologize for the cleanliness issues you encountered during your stay. Your feedback is valuable, and we will address this promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Excellent

Justino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality accommodations.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Justino,Thank you for your 5-star review! We're delighted to hear that you found our accommodations to be of high quality. Providing a comfortable and enjoyable stay for our guests is our top priority. We appreciate your feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was everything as promised and great rooms with comfortable beds. When tipping isn’t included and a common courtesy, I was shocked to find my $5 bill stayed lonely in the tip jar throughout breakfast-yes I checked since that is how I make an income. If I had $50 bill I would have tipped the cute lady cleaning up and making sure everything was stocked for the customers to have a hot breakfast. I hope the upcoming and ongoing customers find enough kindness to leave a hard earned $1 in the tip jar!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 17, 2024
Dear Kara,Thank you for your feedback and for acknowledging the great rooms and comfortable beds at our motel. We appreciate your kind words about our breakfast staff and their efforts to ensure a pleasant dining experience. Your mention of tipping is duly noted, and we strive to create an environment where all contributions are appreciated. We'll certainly share your feedback with our team to ensure that our hardworking staff members receive the recognition they deserve. We hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Excellent

Joei

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stays here. The rooms are always clean and the staff is friendly
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 14, 2024
Dear Joei,Thank you for your fantastic 5 out of 5 rating! We're thrilled to hear that you always enjoy your stays with us. It's wonderful to know that you find our rooms consistently clean and our staff friendly. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Hotel Manager

6/10 Okay

Vickie

Traveled with family
Liked: Cleanliness
It was just an average stay. The beds were very uncomfortable. Breakfast was good. Parking was very convenient.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 12, 2024
Dear Vickie Thank you for your feedback. We're glad you found the breakfast enjoyable and appreciated the convenience of our parking. However, we apologize for any discomfort you experienced with the beds. Your input is valuable, and we'll use it to improve our accommodations for future guests.Sincerely, Hotel Manager

10/10 Excellent

Demetri

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come and it’s a very safe, reliable, and convenient place to stay
Response from Hotel Manager on Mar 1, 2024
Dear Demetri,Thank you for your continued loyalty and perfect rating! We're thrilled to hear that you find our hotel to be a safe, reliable, and convenient choice every time you visit. Your satisfaction and comfort are important to us, and we appreciate your ongoing trust in us. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

6/10 Okay

Brad

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Breakfast was the same thing every day. Staff was not present to replenish things then they were empty. No trashes were emptied. No one was cleaning tables.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Feb 27, 2024
Dear Brad,We regret to hear about your disappointing breakfast experience. It's essential for our staff to maintain the breakfast area adequately stocked and clean, and we apologize for falling short of this standard during your stay. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

4/10 Poor

Brent

Room could of been cleaner. Food crumbs on the couch and the top door hinge on the entry door was leaking oil from a recent lubrication. Bed duvet had a yellow stain on it. Ewwww
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Feb 27, 2024
Dear Brent,We sincerely apologize for the cleanliness issues you encountered during your stay. It's unacceptable that your room wasn't up to our standards, with food crumbs on the couch, an issue with the entry door hinge, and a stained bed duvet. Your feedback is valuable, and we'll address these concerns with our housekeeping team to ensure a more thorough and meticulous cleaning process moving forward. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and great location!
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 28, 2024
Dear Kim,Thank you for your positive review! We're glad to hear that you enjoyed our rooms and found our location convenient. We hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was super friendly and we enjoyed how spacious the rooms were with plenty of seating.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Leanne,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you found our front desk staff super friendly and that you enjoyed the spaciousness and ample seating in our rooms. Providing a comfortable and welcoming experience for our guests is always our priority. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my weekend stay here! Parking was super easy and there was always good parking spots. There’s a ton of food options around, area was great. Glad to know I have a spot to come out to if I’m ever in the area again. Noise wasn’t too bad you can hear very little overall it was quiet. Breakfast was good we only got it one of the days we were there but there is a good variety to choose from. Room was clean and beds are comfortable. You definitely don’t feel trapped in the room as there’s lots of space.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Jennifer,Thank you for your positive feedback and perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed your weekend stay with us and found our parking convenient, with plenty of good spots available. It's great to know that you appreciated the variety of food options in the area and that you found our location convenient. We're delighted that you found your room clean, beds comfortable, and enjoyed the spaciousness of the accommodations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future! Sincerely, Hotel Manager

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 17, 2024
Dear Leighton, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

10/10 Excellent

Glenn

Liked: Staff & service, property conditions & facilities
Hot water slow
Stayed 3 nights in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Glenn,Thank you for your perfect rating. We appreciate your feedback about the slow hot water, and we apologize for any inconvenience this may have caused. Your comment will be shared with our maintenance team to address and improve this issue. We value your input and hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Toni

Liked: Cleanliness
Okay
Response from Hotel Manager on Feb 6, 2024
Dear Toni,Thank you for your perfect rating! We're glad to hear that your stay was okay. If there's anything specific that we can do to improve and earn a higher rating next time, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you back again in the future for an even better experience!Sincerely, Hotel Manager

10/10 Excellent

Marie

Traveled with family and small children
Liked: Amenities
Have stayed here several times. Close to lots of eating places. Clean & hot tub was amazing!
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 20, 2024
Dear Marie,Thank you for your loyalty and the perfect rating! We're thrilled to hear that you've enjoyed your stays with us and that our location, cleanliness, and hot tub have met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back soon! Sincerely, Hotel Manager

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaints were hair still in the tub and a hamburger left in the fridge
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 18, 2024
Dear Terry,Thank you for your feedback and for rating your stay. We apologize for the oversight with the cleanliness of the tub and the leftover item in the fridge. Please be assured that we will address these issues with our housekeeping team to ensure a more thorough check before guests arrive. We appreciate your understanding and hope to have the opportunity to improve your experience on a future visit.Sincerely, Hotel Manager

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable, clean, comfortable place to stay. The hot tub was delightful. Tbe rooms are large and the furnishings are new and perfect for the space.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Karen,Thank you for the perfect rating and positive feedback! We're delighted to hear that you found the hotel affordable, clean, and comfortable. It's great that you enjoyed the delightful hot tub and the spacious rooms with new furnishings. If there's anything specific you like or if there's anything we can do to make your future even better, please let us know. We appreciate your review and look forward to serving you again for another wonderful experience!Sincerely, Hotel Manager

8/10 Good

Eric

Traveled with family
Liked: Staff & service, property conditions & facilities
Clean, affordable, and nice for the price.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Eric,We're pleased to hear that you found our accommodations clean, affordable, and good value for the price. If there are any specific areas where we can further enhance your experience, please let us know. Thank you for your positive feedback, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

2/10 Terrible

Victor

Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 28, 2024
Dear Victor,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Excellent

Hongmei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Hongmei,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Jan 9, 2024
Dear Sandra,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

6/10 Okay

FENIKA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Response from Hotel Manager on Jan 10, 2024
Dear FENIKA,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Jan 5, 2024
Hi Darlene, thank you for the great review. We are so happy you enjoyed staying with us and we look forward to seeing you again in the future.

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was noise and outside light at night which made sleeping a bit harder. The suite itself was very clean and spacious compared to other hotels at this price range. Staff were very polite and made my stay comfortable.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 5, 2024
Hello Aditya, thank you for the excellent review. We apologize for the noise and light outside, perhaps a different room number could have helped with those issues. We are delighted to hear that you appreciate the cleanliness of our rooms and the excellent staff.

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The only problem we had was that the toilet handle was broken. We had to reattach the chain to the arm that is attached to the handle for flushing several times. Because we were having only there for one night, we didn’t request maintenance. Room 321.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 31, 2024
Dear Eileen,Thanks for the 4-star rating. However, we apologize for the inconvenience caused by the noise from the nearby airport and the size of the room. Additionally, we regret that the breakfast provided did not meet your expectations. Your feedback is valuable, and we will take it into consideration as we strive to improve our offerings and provide a more enjoyable experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Okay

CarrieAnn

Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 30, 2023
Dear CarrieAnn,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Leslie, SHREVEPORT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 29, 2023
Dear Leslie,Thank you for the 5-star rating! We hope that you had an excellent experience during your stay, looking at the rating. We appreciate your feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 17, 2024
Dear Lisa,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Rasim

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 24, 2023
Dear Rasim,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Ryan,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

6/10 Okay

troy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to airport, but don’t stay here if you’re depending on the airport shuttle. Waited 45 min to be picked up on arrival and departure was worse. Apparently the shuttle is shared with a sister property, so if it fills up there first then this hotel gets bypassed. My family, as well as multiple other families ended up having to call Ubers in order to not miss flights after waiting an hour.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear troy,We apologize for the inconvenience you experienced with our airport shuttle service. Your feedback is crucial, and we'll address the issue promptly to improve the reliability and efficiency of our transportation services. We appreciate your understanding and hope for the opportunity to make it right in the future.Sincerely, Hotel Manager

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness & friendly.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 18, 2023
Dear Louise,Thank you for the 5-star rating! We're glad to hear that you appreciated the cleanliness and friendliness during your stay. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 11, 2023
Dear Stephany,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find.
Clean, comfy, good location. Hot tub was great. Good breakfast.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 6, 2023
Dear Aline,Thank you for the perfect score! We're delighted to hear that you found our hotel to be a good find, with clean and comfy accommodations in a good location. It's great that you enjoyed the hot tub and found the breakfast to be good. We appreciate your positive feedback and look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Richa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 6, 2023
Dear Richa,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Value for Money
I was impressed with how clean the hotel was. The room was large. The beds were very comfortable. room was super clean, nice interior, super quiet, close to all major amenities, great breakfast, even super clean hallways. The pool and Hottub were incredibly clean. The hottub was great, super warm to hot. This hotel just surprised me with how clean and nice it was. Checkin was super fast. I've stayed in hundreds of hotels and this was up near the top for value, cleanliness and overall quality of my stay. Only wish was I had hoped it had Netflix app on TV so I could use my account. But not a big deal. It was a great stay and I am hard to please when it comea to hotels. I will be back for sure!!!
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Dec 6, 2023
Dear Dean,Thank you for the outstanding review and the perfect score! We're thrilled to hear that you found our hotel to be top value for money and that you were impressed with the cleanliness, spacious rooms, and comfortable beds. We're delighted that you enjoyed the super clean hallways, well-maintained pool and hot tub, and the overall quality of your stay.Your feedback on the check-in process is appreciated, and we're glad it was efficient for you. We're sorry about the Netflix app on the TV, but we're pleased to hear that it didn't impact your overall positive experience.It's wonderful to know that, as a seasoned traveler, our hotel ranks among the top for value, cleanliness, and overall quality in your experience. We look forward to welcoming you back on your future visits.Safe travels until your next stay!Sincerely, Hotel Manager

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Great Place to Stay
My wife and I have stayed here a total of 5 times in the last couple of years as we travel through Utah. This Comfort has consistantly been one of the best priced and most comfortable hotels we frequent. ALWAYS clean, and quiet, and very easy freeway access.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 1, 2023
Dear Noel,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you consistently find our hotel to be a great place to stay during your travels through Utah. Your feedback about cleanliness, comfort, and easy freeway access is much appreciated. We value your loyalty and look forward to welcoming you and your wife back for your future stays. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Beau

Business traveler, Traveled with family
Liked: Amenities
I like the staff they were great
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 29, 2023
Dear Beau,Thank you for the 5-star review! We're delighted to hear that you liked the staff and found them to be great. We appreciate your positive feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 29, 2023
Dear Angie,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and it was near a liquor store
Stayed 4 nights in Nov 2023
Response from Hotel Manager on Nov 29, 2023
Dear George,Thank you for the 5-star review! We're glad to hear that you found the place clean, and the proximity to a liquor store was convenient for you. We appreciate your feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager

2/10 Terrible

Robert

Traveled with family
Disliked: Staff & service, amenities
We checked in at 11 pm with our special needs daughter. I asked if they had anything on bottom floor and they said they didn't. at 11:15 we got a call from the front desk saying we were too noisy. We left a day early because the accommodations were not adequate for our situation.
Stayed 2 nights in Nov 2023
Response from Nick, General Manager on Nov 20, 2023
Hello Robert, we are saddened to hear that you were not satisfied with your accommodations. The availability of any certain room on a certain floor is subject to change depending on occupancy of the hotel. Unfortunately, at 11:00 PM, on a busy night, it is likely there were no ground floor rooms available. Again, we apologize for the inconvenience of this, and we hope you will give us another chance in the future. We would love to do what we can to rectify the situation if you call the hotel directly.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great simple comfortable stay
This is a clean comfortable place with great rooms equipped with a sitting room. Staff is couteous and helpful. There's nothing particularly fancy, so it's not a destination hotel, but it's good for simple overnight stays. The pool/hot tub area is small and easily crowded. Free breakfast is basic, but not bad. I've stayed here several times because it's conveniently located near Utah Tech & downtown, it's modern, comfortable and the other features listed above.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 20, 2023
Dear John,Thank you for sharing your experience and providing feedback! We appreciate your positive comments about the clean and comfortable rooms, the courteous and helpful staff, and the convenience of the location. Your insights into the pool/hot tub area and the basic, free breakfast are valuable and will be considered for potential improvements. We're glad to have hosted you several times and look forward to welcoming you back for more comfortable stays in the future!Sincerely, Hotel Manager

6/10 Okay

Rebekah

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 11, 2023
Dear Rebekah,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 20, 2023
Dear Barbara,It is delightful to receive 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where we work
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 19, 2023
Dear Tony,We're glad to hear that our location is convenient for your work. We appreciate your feedback and look forward to serving you again in the future!Sincerely, Hotel Manager

6/10 Okay

Joan

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 7, 2023
Dear Joan,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager