Indoor pool, outdoor pool

Reviews of Red Lion Hotel & Conference Center St. George, UT

3 out of 5
Red Lion Hotel & Conference Center St. George, UT
850 S. Bluff Street, St. George, UT

Reviews

8.0

Very Good

Rating 10 - Excellent. 1016 out of 2285 reviews" "
Rating 8 - Good. 644 out of 2285 reviews" "
Rating 6 - Okay. 331 out of 2285 reviews" "
Rating 4 - Poor. 174 out of 2285 reviews" "
Rating 2 - Terrible. 120 out of 2285 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Galen, Colorado Springs

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable and the desk clerk managed to get me checked in quickly despite a much larger group ahead of me.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Galen,Thank you for your fantastic 5 out of 5 review on Expedia! We're delighted that you found our beds comfortable and appreciated our efficient check-in process. Your kind words are appreciated, and we look forward to hosting you again for another great experience.Sincerely,Hotel Manager

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff was helpful. There wasn't an elevator but that wasn't really an issue with the staff helping carry the largest of our bags. One thing I did notice was the strong scent of chlorine from the indoor pool but the rooms didn't have that scent. Once we were in the room it was rather clean and tidy. Our stay here was relaxing and quiet. At night there wasn't noise and parking was easy to find. Breakfast was filling with a good amount of options and condiments for the food. Check out was really simple and overall it was a great stay.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Jenny,Thank you for sharing your experience with us! We're glad to hear that your check-in was easy and that our staff was helpful, even with the absence of an elevator. We appreciate your understanding regarding the strong scent of chlorine from the indoor pool, and we'll certainly look into ways to minimize that in the future. It's great to hear that you found your room clean and tidy and that your stay was relaxing and quiet. We're also pleased that you enjoyed our breakfast options and that check-out was simple. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

10/10 Excellent

Yuhong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, including breakfast, surprisely, the hotel has Pickle ball filed and mini golf, PingPang table....a lot of entertainment. We love it.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Yuhong,Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay with us and enjoyed the included breakfast. It's great that you discovered and enjoyed our Pickleball field, mini-golf, and Ping Pong table - we strive to offer a variety of entertainment options for our guests. We look forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Manager

10/10 Excellent

Aidan

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite place to stay. I’m always sad to leave.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 18, 2024
Dear Aidan,We're truly honored to be your favorite place to stay! Your loyalty means the world to us, and we're thrilled to hear that you always have such a wonderful experience with us. We'll be eagerly awaiting your return at the Red Lion Hotel & Conference Center in St. George, UT, and until then, safe travels!Sincerely, Hotel Manager

10/10 Excellent

JR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pickleball and mini golf. Quiet. Spacious rooms for breakfast. Good coffee.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear JR,We're delighted to hear that you enjoyed the pickleball and mini-golf amenities, as well as the quiet atmosphere. It's great to know that you found the breakfast area spacious and that you enjoyed the good coffee. We're here to ensure you have a fantastic time at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

6/10 Okay

Micheal

Traveled with family
Liked: Amenities
It’s your avaerage hotel, good breakfast but pricey for room type.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Micheal,Thank you for your feedback. We're glad to hear that you enjoyed our breakfast offerings. We apologize if you found the room pricing to be higher than expected. Your comments are valuable to us, and we will review our pricing to ensure it aligns with the value we aim to provide. If there's anything else you would like to share or if there's anything we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back for a better stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Staci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was fair for the property. No elevators could be a hindrance for some travelers. The linens were very low quality as well as the soap, shampoo etc. I did like that that there was a laundry facility if needed. The rooms were clean and smelled fresh. I liked that although I presume they take pets I didn’t see any and that the rooms didn’t smell like pets had been there. The breakfast was average but well stocked. Plenty of room for seating as well.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Staci,Thank you for your feedback and perfect rating! We're pleased to hear that you found the price fair and appreciated the cleanliness of the rooms. We apologize for any inconvenience caused by the lack of elevators and the quality of the linens and amenities. Your comments will help us improve our services in the future. We're glad you liked the laundry facility and that you didn't notice any pet odors in the rooms. It's great to hear that you found the breakfast well-stocked and the seating ample. We appreciate your review and hope to have the opportunity to welcome you back for another stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the recreational options.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Tim,Thank you for your perfect rating! We're thrilled to hear that you enjoyed the recreational options available during your stay. Providing a variety of activities for our guests to enjoy is important to us, and we're delighted that you found them to your liking. We appreciate your feedback and hope to welcome you back for another enjoyable stay at the Red Lion Hotel & Conference Center St. George, UTin the future!Sincerely, Hotel Manager

6/10 Okay

Matthew

Old
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 16, 2024
Dear Matthew,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 Good

Crysteen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We really enjoyed the pool and hot tub, especially after a long day of driving! Did not like the overpowering chlorine smell in the lobby while checking in though. Overall it was a good place to stay!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Crysteen, Thank you for your feedback and positive rating! We're glad to hear that you enjoyed our pool and hot tub amenities, especially after a long day of driving. We apologize for any inconvenience caused by the overpowering chlorine smell in the lobby during check-in, and we'll address this to ensure a more pleasant experience for our guests. We appreciate your comments and are delighted that overall, you found our hotel to be a good place to stay. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely,Hotel Manager

8/10 Good

Clark

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Clark,Thank you for taking the time to leave a rating on your stay at our Red Lion Hotel & Conference Center in St. George, UT. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning didn’t work…would have ask for a different room had I already not unpacked. Otherwise, meets price point
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Richard,Thank you for your feedback. We apologize for the inconvenience with the air conditioning during your stay. Your comfort is important to us, and we regret that we were unable to address this issue promptly. We appreciate your understanding and hope to provide a better experience for you in the future.Sincerely, Hotel Manager

6/10 Okay

Tanya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Room 104- room was clean,so were the sheets . 😊 but the bathroom sink faucet is a workout to get on. I told front desk and it took over an hour for maintenance to come to our room. The bed I slept in (closest to the window), the mattress sinks down. In order to not fall off the bed, I had to sleep in the middle of the bed. I love all the fun activities around the property. However we only used the pool and miniature golf course (we LOVE mg!!) I have 3 siblings in SG and this location was convenient. I was in the middle of everyone. The staff did allow my daughters cousin to come spend time with her and swim/play mg, but she wasn’t allowed to stay overnight (totally understandable). The free breakfast was good. I did lose one of my apple AirPods (ear buds) so if you find one- reach out to me. I asked front desk everyday that I was there. (Visited from SE Idaho)
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear Tanya,Thank you for sharing your feedback with us. We're glad to hear that you found the room and sheets clean and enjoyed the fun activities around the property, particularly the pool and miniature golf course. We apologize for the inconvenience you experienced with the bathroom sink faucet and the delay in our maintenance response. Your comments regarding the mattress sinking down and the limitations on overnight guests have been noted, and we will address them with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear James,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very nice and accommodating!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 11, 2024
Dear Janette,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you found our front desk staff very nice and accommodating during your stay. Providing friendly and helpful service to our guests is a top priority, and we're delighted that our staff made your experience enjoyable. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future at the Red Lion Hotel & Conference Center in St. George, UT!!Sincerely, Hotel Manager

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Very quiet. Had good nights rest.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Deborah,Thank you for your wonderful feedback! We're thrilled to hear that you found our staff kind and that you enjoyed a peaceful night's rest. Providing excellent service and ensuring a quiet environment for our guests are top priorities for us. We look forward to welcoming you back at the Red Lion Hotel & Conference Center in St. George, UT, for another great stay in the future!Sincerely, Hotel Manager

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 11, 2024
Dear Matthew,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

6/10 Okay

Molly

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk employees were so kind and welcoming upon check-in. The bathrooms in the room smelled like mildew. The pool was very cloudy and dirty. Looks like it just needed an adjustment on chemicals or something.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Molly,Thank you for your feedback. We're delighted to hear that our front desk employees provided you with kind and welcoming service during check-in. However, we apologize for the issues you encountered with the bathrooms smelling like mildew and the pool being cloudy and dirty. Your comments are valuable, and we'll address these issues promptly to ensure a more pleasant experience for our guests in the future. We appreciate your input and hope to have the opportunity to improve your impression of our hotel on your next visit.Sincerely, Hotel Manager

4/10 Poor

Jeff

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The potential of this property is great. With that being said, it falls short by miles. The outlets and fixtures are yellowing and out dated and not in a good retro way. There are gaps around the doors making for poor sound and heat transfer protection. The furniture is rundown and battered. The wood trim's finish around the mirror was peeling and worn out.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Jeff,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Rest assured, we take your comments seriously and will address the issues you mentioned regarding the condition of our property. Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for all our guests. We will work diligently to make the necessary improvements to enhance the quality of our facilities. We hope to have the opportunity to welcome you back in the future for a more positive experience.Sincerely, Hotel Manager

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear David,Thank you for taking the time out of your busy schedule to write a review about your stay at our Red Lion Hotel & Conference Center in St. George, UT. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Trina, Coachella

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in staff was super friendly and welcoming.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Trina,Thank you for your glowing review! We're thrilled to hear that our front desk check-in staff provided you with a super-friendly and welcoming experience. Ensuring a warm and hospitable welcome for our guests is a top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future at the Red Lion Hotel & Conference Center in St. George, UT! Sincerely, Hotel Manager

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
needs updating really bad, "breakfast" consisted of dry reconstituted scrambled eggs only (no hard boiled to go), canned peaches, no fresh friut, square white/wheat bread, no bagels or rolls or donuts, waffle maker, coffee only (no tea, had to ask for hot cocoa packet), coffee in lobby was cold or empty each time I tried to get a cup. guy that was monitoring breakfast tickets was going to take my ticket just for a cup of coffee (lobby coffee was out). I was getting coffee before my husband was ready to come down for breakfast. 2hour window for breakfast Rooms NEED updating. Towels like small sandpaper strips and only 3 for 2of us on a 2night stay. I was NOT impressed. This is the last time we stay at a Red Lion.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Chris,We apologize for the dissatisfaction you experienced during your stay. Your feedback regarding the breakfast offerings, the condition of the rooms, and the quality of the amenities is concerning, and we regret that we did not meet your expectations. We take your comments seriously and will address these issues promptly to ensure improvements are made. Additionally, we apologize for the inconvenience with the coffee availability and the breakfast ticket process. Your satisfaction is important to us, and we appreciate your honesty. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 Okay

Kerry

Traveled with family
Liked: Staff & service, amenities
Golf and outdoor activities are fun for the kids. The hotel is very outdated and due for some serious upgrades.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Kerry,Thank you for your feedback. We're glad to hear that your kids enjoyed the golf and outdoor activities. However, we apologize for any inconvenience caused by the outdated facilities. Your comments are valuable, and we'll take them into consideration as we plan for future upgrades to enhance our guests' experience. We appreciate your input and hope to have the opportunity to improve your stay in the future.Sincerely, Hotel Manager

4/10 Poor

Patrick

Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Patrick,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little older, but hotel had a nice location and nice amenities. Kids loved the pool.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 7, 2024
Dear Megan,Thank you for your perfect rating and for sharing your experience with us! We're glad to hear that you enjoyed our hotel's nice location and amenities, and that the kids loved the pool. We appreciate your feedback regarding the rooms and will certainly take it into consideration as we strive to improve our offerings. We hope to welcome you and your family back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Good

Elaine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few pet friendly properties have comfortable rooms. I was happy with the room. It appeared to be on par with non-pet rooms. I didn’t see a designated pet relief area on the grounds. As a conscientious pet owner I like to make sure we use the right space.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 5, 2024
Dear Elaine,Thank you for your feedback! We're glad to hear that you found our pet-friendly room comfortable. We apologize for any inconvenience regarding the designated pet relief area, and we'll certainly look into improving this aspect of our property for our guests' convenience. We appreciate your conscientious approach as a pet owner and hope to welcome you back for another enjoyable stay in the future at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager

6/10 Okay

Jordan

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 5, 2024
Dear Jordan,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager

8/10 Good

Cory, Cathedral City

Liked: Cleanliness, staff & service, property conditions & facilities
Very Affordable
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Cory,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel to be very affordable. If there's anything specific you enjoyed or any areas where we can improve to make your next stay even better, please let us know. We appreciate your input and hope to welcome you back soon.Sincerely,Hotel Manager

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Been staying for years. Bummed the green iguana moved.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Brittany,Thank you for your feedback! We're delighted to hear that you've been staying with us for years at the Red Lion Hotel & Conference Center in St. George, UT! and that you love our place. We apologize for any disappointment regarding the green iguana's move. Your loyalty and feedback are greatly appreciated, and we look forward to continuing to provide you with excellent service and accommodations for many years to come. If there's anything else we can do to enhance your experience, please let us know. We appreciate your support and hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 Good

Bradley

Liked: Staff & service, amenities, property conditions & facilities
They have added pickle ball courts and mini golf recently in addition to the indoor and outdoor pools. Great for kids!family
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Bradley,Thank you for your feedback! We're glad to hear that you enjoyed the new additions of pickleball courts and mini golf, as well as the indoor and outdoor pools. It's wonderful to know that these amenities added to your experience and were great for families and kids. Your satisfaction is important to us, and we appreciate your input. If there's anything else we can do to improve your experience and earn that extra star next time, please let us know. We look forward to welcoming you back at the Red Lion Hotel & Conference Center in St. George, UT, for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Kym

Traveled with family
Liked: Property conditions & facilities
Great family facilities. The activities were lots of fun. Room was clean and comfortable. Breakfast was a bonus.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 3, 2024
Dear Kym,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience with our family facilities and activities. It's wonderful that you found the room clean and comfortable, and that breakfast was a bonus for you. Providing a fun and comfortable experience for our guests is our priority, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to welcome you and your family back for another enjoyable stay in the future at the Red Lion Hotel & Conference Center in St. George, UT! Sincerely, Hotel Manager

8/10 Good

Kristin

Liked: Staff & service, property conditions & facilities
We always stay there. Family oriented, great breakfast, quiet, convenient, great price!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Kristin,Thank you for your feedback! We're pleased to hear that you always choose to stay with us at the Red Lion Hotel & Conference Center in St. George, UT, and that you find our hotel family-oriented, with a great breakfast, a quiet atmosphere, a convenient location, and a great price. Your satisfaction is important to us, and we appreciate your loyalty. If there's anything we can do to improve your experience and earn that extra star next time, please let us know. We look forward to welcoming you back again soon for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
The pickle ball and mini golf were great.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Jen,Thank you for your wonderful review and for highlighting our pickleball and mini golf amenities. We're thrilled to hear that you enjoyed these activities during your stay. Providing a variety of recreational options for our guests is important to us, and we're delighted that you had a great time. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable stay whenever you're in the area.Sincerely,Hotel Manager

8/10 Good

Pat

Traveled with partner
Disliked: Property conditions & facilities
Needs some updates. Noisy heater
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Pat,Thank you for your feedback and for staying with us. We apologize for any inconvenience caused by the noisy heater and the need for updates. Your comments are valuable to us as we continuously strive to improve our guests' experience. We will address these issues promptly to ensure a better stay for our future guests. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Wendy Flynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Miniature golf... and pickleball
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 2, 2024
Dear Wendy Flynn,Thank you for your 5 out of 5 rating and for sharing your experience with us. We're thrilled to hear that you enjoyed our miniature golf and pickleball amenities during your stay. Providing a variety of activities for our guests is important to us, and we're delighted that you had a great time. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable stay whenever you're in the area.Sincerely,Hotel Manager

6/10 Okay

Shelley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This was one of those, you get what you pay for deals. The Internet pictures were deceiving. The room was not clean. The parking was inconvenient because people didn't park by their assigned room. The property was old and in need of repairs. The mattress was terrible!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Shelley,We apologize for the disappointment you experienced during your stay. Providing a clean and comfortable environment is our top priority, and it is disheartening to hear that we did not meet your expectations in this regard. We appreciate your feedback and will address the issues you mentioned to ensure improvements are made. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service
It was a little old and dated, but safe, quiet and clean.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Steven,Thank you for your feedback. We're glad to hear that you found our hotel safe, quiet, and clean. We apologize for any inconvenience caused by the older and dated appearance. Your comments are valuable, and we'll consider them as we work to improve our facilities. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Nabor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked hotel late at night as my Dad and I were driving from California to Colorado. It was booked as a rest stop. It was quiet and very hospitable. There was also a continental breakfast which was nice.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 5, 2024
Dear Nabor,Greetings from the Red Lion Hotel & Conference Center in St. George, UT, and thank you for your review! We're delighted to hear that you had a pleasant and restful stay with us during your journey from California to Colorado. It's wonderful to know that you found our hotel quiet and hospitable, and we're glad you enjoyed the continental breakfast. Should your travels bring you back our way, we would love to welcome you for another comfortable stay. Safe travels and thank you for choosing our hotel! Sincerely, Hotel Manager

8/10 Good

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank we had a very quiet time so we could sleep
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Lisa,Thank you for your feedback and 4-star rating. We're glad to hear that you had a quiet and restful stay with us. Providing a peaceful environment for our guests to sleep is important to us, and we're pleased that we met your expectations in this regard. If there's anything else we can do to make your next visit even better and earn a 5-star rating from you, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

6/10 Okay

Mikol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Mikol,Thank you for sharing your feedback with us. We're sorry to hear that your experience during your stay was not up to your expectations. Your input is valuable to us, and we would appreciate hearing more about your specific concerns so that we can address them and improve our services. Please feel free to reach out to us directly with any further details or suggestions. We value your feedback and hope to have the opportunity to make amends and provide a better experience for you in the future.Sincerely,Hotel Manager

8/10 Good

Mary

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice space for families. Definitely could use some deep cleaning and touch ups.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Mary,Thank you for sharing your feedback and for choosing to stay with us. We're glad to hear that you found our hotel to have a nice space for families. Your comments about the need for deep cleaning and touch-ups are noted, and we will work on addressing these areas to enhance the experience for our guests. If there are any specific areas you think we should focus on, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay in the future.Best Regards,Hotel Manager

10/10 Excellent

Christa

Liked: Property conditions & facilities
Super friendly staff. Great property with pool, mini golf and spot right behind for our dogs to walk
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Christa,Thank you for your excellent rating of 5 out of 5 on Expedia! We're thrilled to hear that you enjoyed your stay with us and found our staff super friendly. We're also glad that you appreciated our property amenities, including the pool, mini-golf, and the convenient spot for your dogs to walk. Your feedback is important to us, and we look forward to welcoming you and your furry friends back for another enjoyable stay in the future.Best Regards,Hotel Manager

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very clean and quiet. Person inthe front desk very nice
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Maria,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel very clean and quiet, and that our front desk person was very nice. Your satisfaction is important to us, and we strive to provide a comfortable and welcoming experience for all our guests. If there's anything specific you enjoyed about your stay or if there are any areas where we can further improve, please let us know. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.Best Regards,Hotel Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 28, 2024
Dear Karen,Thank you for your excellent rating of 5 out of 5 on Expedia! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another outstanding stay in the future.Best Regards,Hotel Manager

8/10 Good

Kristin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room didn’t have an outdoor window, just a strange balcony that overlooked a hallway. It would have been nice to have some fresh air.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Kristin,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the layout of your room and the lack of an outdoor window. Your comments are important to us, and we will take them into consideration as we strive to improve our accommodations. If there's anything else we can do to enhance your experience or if you have any specific preferences for your next stay, please let us know. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Clean property. Hot breakfast. Lots of activities for the kids.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Jessica,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you had a great experience during your stay and that our friendly staff, clean property, hot breakfast, and activities for kids contributed to your enjoyment. Your satisfaction is our priority, and we're glad we could provide a memorable stay. We look forward to welcoming you and your family back for another wonderful visit in the future.Sincerely,Hotel Manager

10/10 Excellent

Shaylee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a family getaway.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Shaylee,Thank you for your perfect rating and positive feedback! We're delighted to hear that our Red Lion Hotel & Conference Center in St. George, UT, was perfect for your family getaway. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your support and hope to welcome you and your family back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Shaylee

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Very clean and tidy rooms, nice pool area , and so much fun with the extra add ons outside. We spent hours playing mini golf and basketball. Perfect hotel for a great price.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Shaylee,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you loved your stay with us at the Red Lion Hotel & Conference Center in St. George, UT, and enjoyed our clean and tidy rooms, as well as our pool area and outdoor amenities like mini golf and basketball. It's fantastic to know that you found our hotel to be perfect for a great price. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 24, 2024
Dear Jessica,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again at the Red Lion Hotel & Conference Center in St. George, UT!.Sincerely, Hotel Manager

8/10 Good

Janet, Richland

Traveled with partner
Many activities at this location...pool, spa, basketball, putt putt golf, pickle ball, table tennis, and foosball table were available. It does need updating...some areas were being renovated. Was more like a motel instead of the hotel type that I am use to staying in. Staff for the most part was attentive. Rooms spacious and clean.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 22, 2024
Dear Janet,Thank you for your feedback. We're glad to hear that you enjoyed the variety of activities available at our location and found our rooms spacious and clean. We apologize for any inconvenience caused by ongoing renovations. We appreciate your patience and understanding as we work to improve our facilities. We hope to have the opportunity to welcome you back in the future at the Red Lion Hotel & Conference Center St. George, UT.Sincerely, Hotel Manager