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We were double booked. Andnthen put in a pet room. Could not run ac unit as it was full of hair and the dust was unbearable. Also right next to housekeeping. We paid for two nights but only stayed for one.
Camron
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Camron,We're very sorry to hear about your experience. While the third-party site you used will be best equipped to assist you with your reservation, we also invite you to reach out to us offline if there's anything we can help with. We'll also be sure to let our housekeeping team know about the AC unit in your room. We thank you for your feedback and wish you safe travels.
It was in a great location, lots of walkable restaurants near by. Great amenities. Room was clean, we had a great stay
Selina
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Selina,We are delighted to hear that you had a great stay at St. George Inn & Suites. It's wonderful to know that our location and amenities contributed positively to your experience. We are also happy to hear that the cleanliness of your room met your expectations. We appreciate you choosing us and look forward to welcoming you back for another memorable stay!
Room was noisy. You could hear traffic all night and other guests. It was very clean, but had a weird smell. Breakfast was convenient, staff was very friendly. We traveled on a busy weekend so the prices were inflated…but the hotel was not worth $200 a night.
Kris
Response from General Manager on Mar 26, 2024
Dear Kris, Thank you for taking a moment to share your feedback. We're happy to hear that our clean accommodations, tasty breakfast, and friendly staff were the highlights of your stay. That being said, we're sorry for any outside noise that may have interfered with our peaceful atmosphere. Your feedback is appreciated as it helps us to deliver a top-notch experience to all our guests. We hope you'll consider coming back for an even better stay in the future.
Dear Jeffrey,Thank you for staying with us at St. George Inn & Suites. We are thrilled to learn you enjoyed your stay and we look forward to hosting you again in the future.
Dear Shelly,Thank you for choosing St. George Inn & Suites and for taking the time to share your feedback. We are delighted you enjoyed your stay overall and will be sure to share your constructive comments with our team. We look forward to welcoming you back for another great visit.
Dear Preston,Thank you! It was an honor to welcome you to St. George Inn & Suites and we are delighted you enjoyed your stay. We look forward to welcoming you back for many more wonderful, five-star experiences.
10/10 Excellent
Brent
Mar 21, 2024
Liked: Property conditions & facilities
Close to freeway
Brent
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Brent,It was a pleasure having you stay with us during your recent visit. Thank you for taking the time to share feedback. Should your travels bring you back to the area, we hope that you will choose St. George Inn & Suites.
Dear Shane,Thank you for taking a moment to leave a review. It was a pleasure having you join us during your time in St. George, and we're delighted you were satisfied with your stay. Take care, and we hope you return soon.
We had no stairs. We parked tight in front of our room door.
Rosemarie
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 22, 2024
Dear Rosemarie,It was our pleasure to host you at St. George Inn & Suites. It's lovely that our convenient parking worked perfectly for your stay. Thank you for being our guest, and come back soon.
Dear Kenneth,We were happy to provide you with convenient, affordable accommodations, and we're glad you enjoyed your visit. Should you be in the area again, please come back to see us.
Dear Mark,Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your stay. It is a pleasure learning that our location was the highlight of our experience. Thank you for choosing to stay at St. George Inn & Suites and we hope to welcome you back again soon.
8/10 Good
Melissa, SLC
Traveled with family
Mar 16, 2024
Liked: Cleanliness, staff & service, amenities
The front staff were very kind. The room was what I expected. Many reviews state they wish fruit was served at breakfast and I will echo that, please add fruit to your breakfast menu.
Melissa
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Melissa,We always appreciate hearing from our guests, and we're glad our friendly staff made you feel welcome. Thank you for your suggestion about breakfast. We'll keep your comments in mind, and we hope to see you again soon.
We enjoyed our stay here. The Black Bear Restaurant next door was delicious. The inn is located conveniently off of I-15 but noise from the interstate was not evident. The room was clean and had no odors. We went to bed early so it was a bit noisy outside around the pool area, which is to be expected. There is both an inside and outside hot tub. The inside pool was nicely heated. Everyone was pleasant and the coffee was good. We did not eat breakfast.
Susan
Response from General Manager on Mar 18, 2024
Dear Susan,Thank you for taking a moment to leave us a review. We are thrilled to learn you enjoyed your stay with us. It is a pleasure that you appreciate our heated pool and staff. Thank you for choosing St. George Inn & Suites and we hope to welcome you back again soon.
Indoor pool was great with the kids. Beds are acceptable but not great. Place was clean. Will stay here again.
Doug
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Doug,Thank you for your review. We are happy that your kids enjoyed our indoor pool. Your honesty about the beds is greatly appreciated since we always strive to make our guests as comfortable as possible. Our team is thrilled that you had an enjoyable stay, and we look forward to seeing you again.
Spacious room and comfortable beds. Clean. Good breakfast. Could use some updating.
Hayley
Stayed 1 night in Feb 2024
Response from General Manager on Mar 8, 2024
Dear Hayley,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled our commitment to this shone through during your visit. It's also great to read you were able to enjoy our delicious breakfast offerings. Nevertheless, your suggestion has been noted and will be kept in mind moving forward. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose us again in the future.
Dear Raul,Thank you for choosing St. George Inn & Suites. Our team is delighted you had a wonderful visit, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience.
8/10 Good
Jeanne
Mar 3, 2024
Jeanne
Stayed 2 nights in Mar 2024
8/10 Good
Patrice, West Valley City
Business traveler, Traveled with family
Mar 3, 2024
Liked: Cleanliness, staff & service
Ok stay
Patrice
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Patrice,Thank you for choosing to stay with us at St. George Inn & Suites. While we're glad you enjoyed your overall visit, we'd appreciate learning more about how we could have improved your trip. The pleasure was all ours, and we hope to welcome you back in the future.
10/10 Excellent
Megan
Traveled with family and small children, Traveled with family
Mar 3, 2024
Very clean
Megan
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Megan,It's fantastic that our dedication to cleanliness impressed you, and we trust you rested well in our comfortable rooms. Whenever you need to get away from the hustle and bustle of daily life, please come back and see us at St. George Inn & Suites!
This was our first stay here, and we were pleased. It was very clean and the beds very comfortable. Would stay here again.
Tanna
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Tanna, Thank you for choosing to stay with us! It's always rewarding to know that our guests have had a pleasant experience, and we're thrilled that you would consider staying with us again. We look forward to welcoming you back for another wonderful stay in the future!
Would like to see additional breakfast items such as fresh fruit
Kevin
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Kevin,Thank you for your review! Based on your rating, it seems you enjoyed your overall experience. That said, your suggestion for breakfast will be shared internally for further consideration, as we are always seeking ways to improve our services. It was a pleasure having you here, and we hope you return soon.
The clerk that checked us in was rude and humiliating
So so rude
Made fun of our name
Jeanne
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Jeanne,We're genuinely disappointed to hear about your check-in experience. Respect and hospitality are core to our team's values, and learning we fell short is deeply concerning. Your feedback is taken seriously, and this will be promptly addressed. Thank you for bringing this to our attention, and we sincerely hope for the opportunity to provide you with a more positive experience in the future.
Dear Philip,It was such a pleasure to welcome you to St. George Inn & Suites! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Thank you for taking the time to share, and we hope you return soon.
The staff. One employee verbally putting down another employee in front of customers. That should never ever happen.
Doreen
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Doreen,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if that wasn't the case for you. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be addressed with our team. We appreciate your feedback and wish you safe travels ahead.
10/10 Excellent
Norris, Lund
Feb 27, 2024
Always clean and comfortable.
Norris
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Norris,Thank you so much for the high rating. It warms our hearts to know that our clean, comfortable accommodations left a positive impression on you and that you had a great time with us overall. Please consider coming back to join us again soon!
The property was dated but very clean. The little indoor pool was convenient for our group.
Robert
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Robert,It was wonderful having you as our guest recently. We're delighted the high standards of cleanliness left a memorable impression on you and that you had the chance to relax in our sparkling pool. Thank you for your review, and we hope you return soon!
The staff were very friendly. The motel is older, but it was very clean.
Jennifer
Stayed 1 night in Dec 2023
Response from General Manager on Feb 28, 2024
Dear Jennifer,Thank you for sharing your experience with us. We're delighted that our team made your stay enjoyable with their friendly service. Cleanliness is a top priority for us, and we're also pleased that you found our older property to be well-maintained. We look forward to welcoming you back to St. George Inn & Suites for another comfortable stay.
6/10 Okay
amanda
Traveled with family
Feb 25, 2024
Liked: Staff & service
The property could use a good deep cleaning and some upgrades
amanda
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Amanda,Thank you for sharing your feedback. Your comments are appreciated as we strive to continually improve the guest experience. Nevertheless, we hope the rest of your stay was enjoyable, and we hope to have the opportunity to welcome you back in the future.
Dear Andrea,We were delighted to host your recent stay at St. George Inn & Suites. It's great to hear you had an enjoyable experience and that you appreciated our clean accommodations. Thank you for taking the time to share your kind comments, and we hope to have the opportunity to welcome you back on another occasion.
Nice clean room, dining options nearby, close to freeway, pet friendly
Gloria
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Gloria, We're thrilled to hear that you enjoyed your stay at St. George Inn & Suites! It's fantastic to know that you found your room clean and appreciated our convenient location near dining options and the freeway. Thank you for choosing us, and we look forward to welcoming you back soon.
It was very clean. We felt comfortable when we were there. Easy to access off the freeway. Close to places to eat. Will definitely stay there again.
Gary
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Gary, Thank you so much for choosing St. George Inn & Suites for your recent stay. We're delighted to hear that our location was convenient and that you felt comfortable during your visit. We cannot wait to host you again for another five-star stay.
6/10 Okay
Gerald, Fresno
Feb 22, 2024
Customer service could be better
Gerald
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Gerald,Our goal with each and every stay is to provide our guests with the best service possible, so it's unfortunate to hear that this wasn't the case for you. Your comments will be discussed internally and we'll make improvements to ensure that we are still upholding our high service standards. Thank you, and we hope you will give us another chance soon.
This met our needs for a one-night stay near family.
Sheri
Stayed 1 night in Jan 2024
Response from General Manager on Feb 19, 2024
Dear Sheri,Thank you for your review. We're pleased to note that you were satisfied with your recent stay. It was a pleasure having you here, and we hope you return soon!