I tried to call the front office at 6 am but they would not answer. I guess they don't open in Till later so we just had to leave the keys in room and call back a few hours later and tell them we left.
Comment from Hotel Management
Nov 16, 2016 by Jamie, Hotel Management
Thanks for leaving us a review we are sorry no one answered your call, we are a 24 hour office, but from time to time the front desk does have to step away to assist other customers perhaps this was one of those times. We will address the importance of this issue with them, as it does not meet our level of service expectations and will find a solution for future customers.