Ratings based on 129 Verified Reviews

4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Peace of Mind

Posted Oct 13, 2017
Pros: Location close to beach. Ability to cook own meals if and when necessary. Privilege of running next door to my friends to enjoy breakfast together.
Cons: Had assistance with luggage on arrival for upstairs d/t my lifting restrictions.No one available early morning for check out. I forgot to request help
Location: On the beach. Club attached. Restaurant. Walk uphill for public transportation. Or call a taxi to hotel for pick up
On arrival, the CSR was quite pleasant, approachable and accommodating. The complimentary drink "lemonade" my choice was very welcoming. Room was clean with all necessary items in the kitchen. Very spacey and home-like feeling. The staff is very helpful--for eg, I needed an adapter in order to plug in my C-pap machine, and it was quickly given without hesitation. I LOVE the beach that is steps away from the property. For party goers, the club is attached to the property....Music does not disturb guests as the sound is enclosed. Peaceful, relaxing, clean atmosphere with security guard present. Overall very attentive and peasant staff. Will definitely go again
5 out of 5
Recommended
for Everyone
by A verified traveler

Always My Favorite

Posted Mar 31, 2017
Pros: The owner and staff
Cons: Too bad about the expanded rum shop/snack bar on the adjacent property. They add a lot of noise at times late at night and early in the morning.
The Gem is the best for someone looking for a self-catering apartment. I hate to recommend it, because it is hard to get a room because of the popularity. The staff are great at their jobs and also very friendly. Mrs. Moore, the owner, takes the comfort of every guest seriously and goes out of her way to be sure guests are comfortable. If anything is missing or not working, it is replaced immediately. The only change I'd like is to have thicker cushions on the living room furniture. It's like sitting directly on the wood frame. Mourne Rouge is a gorgeous bay, with minimal surf, which makes it excellent for swimming.
Comment from Hotel Management
Apr 6, 2017 by julia, Hotel Management
Good Morning, We thank you so much for posting your review, much appreciated. We thank you for your compliments and will pass those on to our staff. Please be assured that the noise from the shop/snack would be cut off. We are actually revamping and looking for a source in USA to quote for comfortable cushions. Enjoy the Summer. Warm Regards, Julia & Staff.
5 out of 5
by Oleksii

Great value rooms

Posted Feb 28, 2017 on Hotels
Quiet area, close to beach. Rooms are like 1br American style apartments with an equipped kitchen. Cons: 1. the (small) fridge worked as a heater (cold inside-warm outside)- it was not convenient to sleep in very warm room with AC turned off (to have a silent night). 2. The US 110V power spot was to find only in 1 place - behind the TV. That means if you have several mobile devices- take your laptop with you and charge them together through the laptop USB.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Dear Oleksii, We thank you for your review, your comments are noted Best wishes to you and your family Regards Loraine.
3 out of 5
by A verified traveler from Milton Ontario Canada

Great Beachfront Location

Posted Feb 8, 2017
We were only here for two one night stays on our way to Carriacou. The beach at The Gem is amazing! However, due to our short stay our beach time was limited. Beds were comfortable,however, the rooms could use some updating for the price we paid. Would stay at a guest house next time.
Comment from Hotel Management
Mar 13, 2017 by Loraine, Hotel Management
Hi Lisa, We thank you for your review, much appreciated. Best Wishes. Regards Julia Moore
4 out of 5
Recommended
for Everyone
by A verified traveler

Great friendly place Great price Great location

Posted Nov 13, 2016
Pros: on the beach , near airport
Gems is right on the beach; beach is not crowded, 2 very good restaurants. Julia the hotel manager is wonderful as is her staff. She would personally call the room to let us know of any events that were going on at the resort. The crab race on Mondays was a riot, the Tuesday meet & greet was fun. We thoroughly enjoyed hanging out at the beach front 2 bars at the resort & next door at the La Plywood bar which had great bartenders & wonderful fish tacos!! The Gem resort was a great area for our daily walks, easy walk to next beach Grand Anse & to the grocery store/ Spiceland Mall.
Comment from Hotel Management
Nov 18, 2016 by julia, Hotel Management
Good Evening, We certainly appreciate your wonderful comments and feel privileged by such a great review. Thank you. We take this opportunity to wish you all the best in the coming years. Warm Regards Julia & Staff
5 out of 5
by A verified traveler

Great hidden beach front gem

Posted Nov 1, 2016 on Hotels
This was a very local and private beach front hotel, with great character and friendly locals. This hotel is walk-able, but you have to go up and down a hill to get anywhere even the bus stops. If you are looking for a private and secluded beautiful place this is the spot. Dive shop is a 15 minute walk away. Definitely going to come back.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Dear Guest, We thank you for your great review. We were happy to have you stay with us . We look forward to seeing you another time. Regards Loraine
4 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
have come to this hotel a number of times over the years when i arrive on the island and still find this to be VFM for location, staff, etc. Have tried different hotels on the island but constantly come back because it ticks all my requirements
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear Repeater, We thank you so much for selecting us time and time again. We look forward to welcoming you another time. Warm Regards Julia
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Good location w access to beach & snorkeling

Posted Sep 12, 2016
Pros: good snorkeling and delicious local breakfast
Location: very good local restaurants and Grand Anse Beach
Really good snorkeling at the around the rocks at the entrance to the cove. Beach to ourselves for several days, but it fills up with locals on Sunday. Delicious local breakfast. Great staff. Nice selection of local rum.
Comment from Hotel Management
Sep 18, 2016 by Loraine, Hotel Management
Hi Jeff, Thank you for selecting the Gem Holiday Beach Resort and thank you for your review.
3 out of 5
by A verified traveler from Beaconsfield

Posted Sep 9, 2016 on Hotels
Good cheap basic hotel
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Good Afternoon, We thank you for uploading your comments and look forward to seeing you another time. Warm Regards Loraine
5 out of 5
Recommended
for Everyone
by A verified traveler

Beach side resort.

Posted Sep 2, 2016
Excellent staff, air conditioned rooms and a beautiful beach.
Comment from Hotel Management
Nov 2, 2016 by Loraine, Hotel Management
Dear Guest, Thank you for such a wonderful review. Truly appreciated. We wish you all the best and look forward to seeing you in the not too distant future. All the best Loraine