Ratings based on 321 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted May 12, 2019
Only local hotel to have an indoor pool and hot tub
Comment from Hotel Management
May 13, 2019 by ANNA GM, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
4 out of 5
by A verified traveler

Posted May 3, 2019
Comment from Hotel Management
May 3, 2019 by anna gm, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
4 out of 5
by A verified traveler

Posted Apr 30, 2019
Comment from Hotel Management
Apr 30, 2019 by ANNA GM, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
4 out of 5
by A verified traveler from Saint Helens Oregon

Posted Apr 29, 2019
Very friendly and help when the room wasn’t quit right.
Comment from Hotel Management
Apr 29, 2019 by ANNA GM, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
1 out of 5
by A verified traveler

Posted Apr 22, 2019
Comment from Hotel Management
Apr 22, 2019 by Anne,gm, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel last March. If you are in the area again we would love for you to stay with us again. If you want to call the hotel and discuss your issue please do. Thank you for your review it helps us make this a better Best Western.
5 out of 5
by A verified traveler

Posted Apr 15, 2019
Comment from Hotel Management
Apr 16, 2019 by Anna gm, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel last March. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
5 out of 5
by A verified traveler from Toledo, OR

Posted Apr 15, 2019
We were in St Helens for a wedding. The staff was amazing! Clean room. I would recomend my friends and family to stay there.
Comment from Hotel Management
Apr 15, 2019 by Anna Gm, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel last March. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
5 out of 5
by A verified traveler

Posted Apr 6, 2019
Nice place to plan for your trip. Clean and a must have experience. Love the breakfast
Comment from Hotel Management
Apr 8, 2019 by Anna GM, Hotel Management
Thank you so much for giving us a review it is greatly appreciated. I hope you enjoyed our new look since the remodel in March. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.
1 out of 5
by A verified traveler

Posted Mar 31, 2019
The person in the next room was blaring there tv all night and wouldn't turn it down....we were only on two hours sleep. We travelled a long way. I was staying here to get some rest before having a series of eye treatments the following day. Needless to say I was exhausted!!! I asked the hotel if they could possibly comp me a room in Portland so I could get some rest between treatments. The said nope there was nothing they could do because we booked through you.
Comment from Hotel Management
Apr 30, 2019 by anna GM, Hotel Management
Im so sorry for the issues you had with your stay. Thank you so much for bringing it to my attention so we can remedy the situation. I would like to take this time to apologize. This Best western is in the process of being remodeled if you are in the area again we would love for you to give us another try. We need feedback like your to make this the best Best Western. Thank you for your time
5 out of 5
by A verified traveler

Posted Mar 27, 2019
Everything was good. The morning coffee was not so good. lol
Comment from Hotel Management
Mar 28, 2019 by anna gm, Hotel Management
Thank you so much for giving us such a nice review it is greatly appreciated. I hope you enjoyed our new look since the remodel last March. I will work on the morning coffee. If you are in the area again we would love for you to stay with us again. Thank you for your review it helps us make this a better Best Western.