Ratings based on 160 Verified Reviews

3.9 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Sep 20, 2017
very old décor room extremely hot in September breakfast not up to expectations caters well to elderly
5 out of 5
Recommended
for Everyone
by A verified traveler from Shropshire

Very clean and comfortable

Posted Sep 7, 2017
Lovely hotel. Very helpful staff. Close to centre shops restaurants and beach. We loved the sun patio. Really nice place to spend a few hours reading or lying in the sun.
3 out of 5
by A verified traveler from Notts

mayfair hotel

Posted Aug 8, 2017
Clean hotel but rooms very hot and family room with bunks very cramped with nowhere for clothes. Entertainment good . Mostly accommodating elderly visitors.
2 out of 5
by A verified traveler from st albans

Adequate, just......

Posted Aug 2, 2017
Pros: Convenient for town centre and free parking.
Cons: A warm welcome at reception. Checkout time to be 11.00 as in the vast majority of other hotels. Aircon and lifts.
Officious reception staff. No greeting. Then forgot to ask for details of our car. Pool staff and cleaners very pleasant, though restaurant staff disorganised and erratic. Had to wait for breakfast check in staff to appear both mornings as no-one at the desk at 7.45 to allocate table. Food below parr. Kippers burned and tasteless. Bland sausage. Toast plonked on every table to waste as we (and others) didnt ask for it. Not worth £8. No aircon in the rooms, so sweltering in the summer months. Lifts extremely slow and no "close doors" button. Check-out at 10.00am unreasonable in this day and age, attracting a fine if not adhered too. Considering the turn-over, no decent beer in the bar. Some outsider occasionally sells cheap jewellery in the lobby. Seems to be a popular place for large organised bus tours for the elderly, or young families, rather than couples. Beware of the price of a double room for 2 people. If you book by on-line company and name both occupants its fine, but if you forget to put the name of the second occupant, the hotel charges you extra for telling them the second name - even though you have paid on-line for a double room for 2 !!
4 out of 5
Recommended
for Everyone
by A verified traveler from wLes

Friendly clean central Hotel

Posted Jul 4, 2017
Pros: Location, friendliness, good food, excellent service.
Cons: Not a lot.... It's well run.
Location: Short walk into town, where there was loads of bars restauaunts. A short walk to the harbour. And shops.
Had a great stay at the Mayfair.... This is our second stay here. Ideal position to go sightseeing on foot. And a walk into town and harbour. Staff are friendly and welcoming and nothing is to much trouble.Food. At this Hotel is very good, breakfast set you up for the day. I must say that the staff at breakfast work very hard and are efficient. Rooms are clean,and kept to a good standard. We went on a trip which we organised ourselves. Had a lovely day. We will return.
2 out of 5
by A verified traveler

Hotel is overall a mix - match of addition and exp

Posted Jun 29, 2017
Pros: Leaving
Cons: Knock down and start again
Location: Good for city centre
Was put in what was laughly described as a suite; no fridge, no wall safe, no AC no shower, as it plug/plunger only worked when there was pressure. Most day no pressure.
5 out of 5
by Mrs Maureen

Great location.

Posted Jun 26, 2017 on Hotels
Excellent location, good for walking to town or bus station. Wonderful pool too in the hot weather last week. Pity there isn't a garden to sit in as well as the small sun deck. Obviously air con in rooms would have been a bonus!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to city centre needs updating !!!

Posted May 15, 2017
Overall the stay was OK But the spa facilities need updating urgently Breakfast was nice and very well prepared Staff are very friendly and welcoming
5 out of 5
by ALAIN

Nice clean and comfy

Posted May 11, 2017 on Hotels
Nice clean place
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
It's a nice hotel, nothing glam but staff great and facilities good.