Ratings based on 87 Verified Reviews

3.9 out of 5
82% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Michigan

Smoky

Posted Aug 23, 2017
Pros: Pretty convenient to freeway and downtown St Ignance
Cons: See above comment about smoke
Despite the hotel room and halls being non-smoking, the smoke from the casino floor drift in the building.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
need more non smoking rooms and more enter tainment
Comment from Hotel Management
Aug 20, 2017 by Theresa, Hotel Management
We are a non smoking hotel and all of room are non smoking. Thank you for staying with us, we appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

a good hotel choice in St Ignace

Posted Aug 11, 2017
Pros: nice pool and casino with live entertainment
Cons: selection and food quality at breakfast buffet was low
Location: Close to Mackinaw ferry and castle rock
This is a good hotel in the St Ignace area with pricing better than Mackinaw City hotels. Nice indoor pool and casino entertainment was good
Comment from Hotel Management
Aug 13, 2017 by Theresa, Hotel Management
Thank you for staying with us. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from illinois

nice place

Posted Jul 15, 2017
Pros: clean,quite
Location: macanac island ,macanac island ferrie dockes
we wanted a place to stay while we visited the Island. this fit the bill. Close to the ferry dockes (5min) good price, we stayed mid week. verry basic, no safe or fridge. be aware it has a casino
Comment from Hotel Management
Jul 22, 2017 by Theresa, Hotel Management
Thank you for staying with us. We appreciate your feedback.
2 out of 5
by A verified traveler from Michigan

Lacking in pizzazz.

Posted Jul 4, 2017
The hotel room was adequate, but needed some help. The lighting was lacking. The bathroom was in need of upgrading a bit. Slow plumbing and the shower head was not very good. It was more like a trickle compared to an average showerhead. The worst part was the food. I was also surprised there was no in-room safe. It is a casino, after all! For a casino hotel, you would think the food would be a good calling card. There were buffet breakfasts and dinners, but the food was sub-par at best. Sunday night was "southern" fare with fried chicken, roasted chicken, corn on the cob, green beans, biscuits, and several dessert choices. There also was a salad bar, but the salad greens were almost gone and didn't get replenished while I was there for my meal. If it weren't for the fried chicken - which was good - and the green beans, I would not have gotten any dinner at all. The desserts were sweet - just sweet with no flavor. I don't think I will stay there again. It's a good thing there are many other choices for hotel and food in the area, both in St. Ignace and Mackinaw City.
Comment from Hotel Management
Jul 5, 2017 by Ashley, Hotel Management
Hello, thank you for your review. We are currently working on updating our hotel. We apologize that your visit was not as pleasant as you would have liked. It is comments like these that allow us to address issues as they occur. We will address them directly. Thank you for your time and attention to this. We hope to see you again. Have a great day.
4 out of 5
by cheryl

Posted May 20, 2017 on Hotels
Comment from Hotel Management
May 29, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Casino Perfect

Posted May 10, 2017
Pros: Location within the casino.
Location: All about Mackinac Island and surrounding sites, which there are plenty of within a short drive.
Having a hotel located in the casino is nice when you want to go down and play the slots or blackjack for awile without having to wait on a shuttle.
Comment from Hotel Management
May 14, 2017 by Theresa, Hotel Management
Thank you for staying with us. We appreciate your feed back.
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Very nice place

Posted May 6, 2017 on Orbitz
Everything was great only thing they need to fix is fountain pop is really gross doesn't taste right like it was flat that was all of them in casino restaurant pop was good very nice place we will be back hopefully they can fix their drinks issue
Comment from Hotel Management
May 10, 2017 by Ashley, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by joe

Decent place to stay.

Posted May 2, 2017 on Hotels
We stayed there on a road trip in order to take a day trip to Mackinac Island. Good value for dolar. Restaurant is not pretentious and not fantastic, but also is a decent value. If you are looking for luxury, look elsewhere. Decent pool and a friendly staff.
Comment from Hotel Management
May 10, 2017
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by Michael

Kewadin Casino in St ignace has gone downhill!

Posted May 1, 2017 on Hotels
Wouldnt stay there again till they do major upgrades and updates, wall paper is stained and peeling off the wall, hot water is sparce, no refridgerator or microwaves in rooms, every department in casino is understaffed. All rooms smell like an ashtray. Front desk staff very rude. Resturant hostess keeps disappearing for 30 minutes a time and not doing her job. We had to seat ourselves, get our own menus, silverware and drinks. Then hostess was mad we sat ourselves and accused us of trying to steal from the casino. We are still seated and eating we didnt go anywhere.
Comment from Hotel Management
May 10, 2017
We would like to apologize for your experience and we appreciate your feedback. We will address your issues directly with each department. We hope that you will come back soon.