Ratings based on 117 Verified Reviews

3.9 out of 5
83% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Very comfortable and convenient.

Posted Dec 5, 2017
I'm very comfortable Casino Hotel some temporary problems as they are doing some Renovations during their slow season but that is only temporary staff was friendly and efficient and the room was very comfortable and clean
Comment from Hotel Management
Dec 5, 2017 by Ashley, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from bay city mi

Room

Posted Dec 3, 2017
The room was very clean . The beds were very comfortable .
Comment from Hotel Management
Dec 5, 2017 by Ashley, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel RM.

Posted Nov 28, 2017
RM was nice but it was a Sun. night and the casino was dead. The next morning, only the buffet was open and they wanted $9.99 for breakfast. Couldn't get, like a ice coffee anywhere. Heck saw a sign saying you couldn't even get booze til 10 am.
Comment from Hotel Management
Nov 30, 2017 by Ashley, Hotel Management
We apologize for any inconvenience. We thank you for staying with us and appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2017
It was very pleasant. Staff were courteous and very professional. Definitely will return
Comment from Hotel Management
Nov 27, 2017 by Ashley, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from South Lyon, Mi

Attached to casino

Posted Nov 19, 2017
Had to walk through mall like smoking lobby that was attached to casino to get to check in desk. seperate doors close off rooms for no smoking but that is only entrance to hotel. Room was clean and did not smell of smoke. Arrangements were comfortable but it had a small walk out balcony with ligh that couldn't be turned off and blinds on the door that didn't block out the light.
Comment from Hotel Management
Nov 23, 2017 by Ashley, Hotel Management
We apologize for this inconvenience and will address this directly. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Continental breakfast

Posted Nov 18, 2017
Pros: Connected to Casino
Cons: Would have been nice if there were some smoking rooms.
It would have been nice to offer a breakfast with my room. Could use more meal options. Nice hotel
Comment from Hotel Management
Nov 24, 2017 by Theresa, Hotel Management
Thank you for your feedback!
3 out of 5
by A verified traveler from Michigan

Not Great!

Posted Sep 14, 2017
Pros: Not much!
Cons: See above.
Location: St. Ignace is a dead town. They could do so much with such a great location! The only great thing is the trip to Mackinaw Island!
This place was bad last year; but, this time was worse! They are renovating, which doesn't help! We had lost something in the room, which necessitated moving the mattress from the wall. The area was filthy!! Beds we're supposed to be queens. If they were, they were the smallest I have ever seen! Small things like no soap dish. Had to pay $3.00 extra for a refrigerator, per night! Very few amenities! Very disappointed. We won't be back! When are casinos in the U.S. Going completely smoke free???
Comment from Hotel Management
Sep 16, 2017 by Theresa, Hotel Management
Thank you for staying with us. We apologize for the inconvenience, and will address this directly. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Great food, very clean, friendly staff. The hot tub was very relaxing, and the pool was nice.
Comment from Hotel Management
Sep 3, 2017 by Theresa, Hotel Management
Thank you for staying with us. We appreciate your feedback.
3 out of 5
by A verified traveler from Michigan

Smoky

Posted Aug 23, 2017
Pros: Pretty convenient to freeway and downtown St Ignance
Cons: See above comment about smoke
Despite the hotel room and halls being non-smoking, the smoke from the casino floor drift in the building.
Comment from Hotel Management
Aug 26, 2017 by Theresa, Hotel Management
Thank you for staying with us. We appreciate your feedback. We will address this directly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
need more non smoking rooms and more enter tainment
Comment from Hotel Management
Nov 29, 2017 by Theresa, Hotel Management
We are a non smoking hotel and all of room are non smoking. Thank you for staying with us, we appreciate your feedback.