Ratings based on 69 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Very friendly and helpful staff

Posted Feb 24, 2018
We were impressed with way the staff were so helpful nothing was any trouble to them and always with a smile.
5 out of 5
by Olga

Would stay there again

Posted Sep 6, 2017 on Hotels
Fantastic location and excellent customer service. The hotel is located on the second floor of what looks like an old apartment building. Once inside, everything seems fine. Stayed in the Duplex room. The bathroom was a little tight. The breakfast was basic, but okay for the money. Overall, very pleased with the experience mainly due to very friendly service and excellent location.
Comment from Hotel Management
Sep 9, 2017 by olga, Hotel Management
Dear Olga! Thank you very much for your excellent feedback. We are very glad that you liked it. With best regards. Hotel staff.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 9, 2017 on Hotels
5 out of 5
by Rajiv from Australia

Good Hotel with close proximity to all attraction.

Posted Aug 14, 2016 on Hotels
All staff, esp. Natalie, were courteous and professional. The hotel is well located.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Thank you very much for your review, very happy that you liked it. With best regards Natalia and the hotel staff.
4 out of 5
by Andres

Brilliant location, good comfort, unbeatable price

Posted Aug 7, 2016 on Hotels
You can´t beat the location. Great service too. Easy to reach. Good comfy bed.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Thank you very much for your review, very happy that you liked it. With best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Jul 16, 2016
People who work there are absolutely incredible. Went out of their way to accommodate our every question | request. If you'd like to experience true Russian hospitality - this is your place.
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Thank you very much for your review, very happy that you liked it. With best regards
4 out of 5
Recommended
for Couples
by Glenn H.

Russia

Posted Apr 11, 2016 on Ebookers
The staff were very friendly and helpful. Could of had a better viraty of breakfast. Only go with hotel taxi to and from the airport .
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location for all attractions

Posted Jan 5, 2016
Pros: As above, price and location.
Cons: More variety in breakfast food.
Location: All main attractions in the city are close at hand and within walking distance.
Friendly helpful staff. Clean comfortable accommodation but definitely at the budget end of the scale.
Comment from Hotel Management
Apr 19, 2016 by Hotel Manage Natalia, Hotel Management
Thank you very much for your nice review. With Best Regards.
3 out of 5
by A verified traveler

Evaluation

Posted Sep 17, 2015 on Hotels
It is good
5 out of 5
Recommended
for Couples
by sedat

excellent choice

Posted Aug 30, 2015 on Ebookers
Hotel is the very center of the city and it is near everywhere. Staff was very helpful and warm. If we would go to St. Petersburg again Deluxe Hotel will definitely be our choice. It is not like a big fancy multi-starred hotels, its like a family house.