Ratings based on 149 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
The room was cold with no option to turn on the heating, which made it much less pleasant. The staff were nice but put in minimum effort. Housekeeping somehow would only come by when I was back at the hotel, and so they would only freshen up the bathroom and maybe the kitchenette if I was lucky. One day I specifically asked for towels to be sent up because housekeeping came when I had my DND on the door and wouldn't be back otherwise, but they never came. The restaurant attached to the hotel: go somewhere else. I come out here about once a year for a week and I noticed a lot has changed for the worse at that pancake house. Staff is friendly but they drop the bill before you are ready (like halfway through your meal. I would have ordered more if they hadn't) and then never return (so you can't get stuff packed or get more coffee without hunting them down) and the quality of food has dropped significantly. And it's overpriced. Polo park mall across the street: they have a Tim Horton's and Second Cup. Both are better options for coffee at least, if not entire breakfast. They also have a food court upstairs with decent selection for a quick lunch. Overall it wasn't bad, but it wasn't great either. I expect more out of a hotel that was rated as high as this was.
Comment from Hotel Management
Aug 30, 2017 by Reservations Department, Hotel Management
Thank you for your comments. Systems are in place so that you may operate either air conditioning or heat in your guest room regardless of whether it is currently the summer or winter operating system. Our front desk or maintenance team can assist with that. I have reviewed your comments with our Management team so that we better serve you for a future reservation. Although the restaurant is a leased space, I have reviewed your comments with our General Manager so that he may speak with the owners and management team of the restaurant. Again, we thank you for staying as our guest and for your valuable feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
We had a great room it was comfortable and clean. waterpark was fun for the kids.
Comment from Hotel Management
Aug 30, 2017 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel & Suites for your recent accommodations. We work hard to ensure we offer fabulous accommodations and customer service. We are happy to hear how much you enjoyed your stay as our guest!
4 out of 5
Recommended
for Everyone
by A verified traveler from regina Sask

Good location to get around to various attrations

Posted Jun 23, 2017
Pros: Large rooms, location
Cons: Free breakfast either in hotel or credit at Pancake house. Most people are looking for this these days.
Location: It was on main street which meant that it was easy to get downtown and to other connecting freeways. There is a large mall across the street.
We found this hotel a great place to stay as it was close to main street so it was easy to find our way around. It was quiet and the rooms are large.
Comment from Hotel Management
Jul 26, 2017 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel & Suites for your accommodations. We work hard to ensure we offer fabulous accommodations and customer service. We are happy to hear how much you enjoyed your stay!!
4 out of 5
by A verified traveler

Posted Jun 16, 2017 on Hotels
The pool was nice and warm! A rare treat at a hotel.
Comment from Hotel Management
Jun 20, 2017
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to hear how much you enjoyed your stay, and had an opportunity to relax and enjoy our pool and water park. We work hard to ensure we offer fabulous accommodations and customer service and we are happy to hear how much you enjoyed your stay with as our guests.
5 out of 5
by Ray

Posted May 29, 2017 on Hotels
I highly recommend. I will be staying here for now on
Comment from Hotel Management
May 31, 2017 by Reservation Department, Hotel Management
Thank you for choosing The Clarion Hotel & Suites for your accommodations. We are happy to hear that you enjoyed your stay. We work hard to ensure we offer fabulous accommodations & customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect weekend getaway with family!

Posted May 23, 2017
This hotel is pretty much perfect. Location (by Polo Park), Parking (indoor), Pool (water slides/spa), Reataurant (Pancake House), and the rooms are extremely nice plus they have friendly staff. A+ all around!
Comment from Hotel Management
May 24, 2017 by Reservations Department, Hotel Management
Thank you for choosing The Clarion Hotel and Suites for your accommodations. We are happy to her how much you enjoyed your stay. We work hard to ensure we offer the finest in accommodations and service
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
Very delighted of our short stay and our room was clean, it's just what I'm looking for it.
Comment from Hotel Management
May 24, 2017 by Reservations Department, Hotel Management
Thank you for for choosing The Clarion Hotel & Suites for your accommodations. We are happy to hear how much you enjoyed your stay. We work hard to ensure we offer the finest in accommodations and service.
4 out of 5
by Donna

Travel for business

Posted May 3, 2017 on Hotels
Check in was easy and front desk person was very polite and friendly
Comment from Hotel Management
May 24, 2017 by Reservation Department, Hotel Management
Thank you for for choosing The Clarion Hotel & Suites for your accommodations. We are happy to hear how much you enjoyed your stay. We work hard to ensure we offer the finest in accommodations and service.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2017 on Hotels