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Nice hotel but no more than 4 stars. There were building works next door and the traffic from Piccadilly is quite noisy. Not enough sound proofing in the room. The bed was soft but comfortable.
The hotel is in a superb location and worth staying at just for that. However the room I was assigned was freezing cold - and the room heating didn’t work. Eventually housekeeping provided a small heater and some blankets - but even then it was hard to stay warm.
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