Ratings based on 135 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California SF Bay Area

Beautiful gardens, professional but fun staff.

Posted Aug 30, 2017
The front lobby personnel were welcoming, knowledgeable and professional. I enjoyed walking the grounds and looking the gardens. Also watching the sunset. At night I enjoyed the various bands. Originally I'm was going to bring my elderly mother which Im glad didn't. Unfortunately I wouldn't recommend this place if you have mobility problems because there are alot of stairs. However talk with the resort first to see how they can accommodate any mobility challenges.
Comment from Hotel Management
Sep 4, 2017 by Alistair, General Manager , Hotel Management
Many thanks. I am sorry you found it tricky to move around with your mum. We do have ramps to put in place for guests who are chair bound, and we have rooms on the ground floor close to the main lobby areas which a lot of our less mobile guests love. Do contact me if you are ever returning and we will be happy to talk through how we can assist. Many thanks, Alistair,
5 out of 5
Recommended
for Everyone
by A verified traveler from Santiago

Nice hotel and beach.

Posted Aug 22, 2017
Pros: The location and the hotel
Cons: more friendly staff
Location: We only stay at the hotel
Very nice hotel, nice beach, Staff wasnt as friendly as in other caribbean islands. They take too long to serve tea or coffea during breakfast, same as lunch and dinner All the rest fine
Comment from Hotel Management
Aug 26, 2017 by Alistair, General Manager , Hotel Management
Many thanks indeed for your review, much appreciated. I'm sorry you found the team to be a little slow on service speed and lacking in the friendliness you've found elsewhere. We will certainly work on that as we usually get top marks for our welcome! Please do come and see us again, it would be our pleasure to look after you and to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
Wonderful in every way ...lovely setting, wonderful staff and exceptional food!
Comment from Hotel Management
Jul 28, 2017 by Alistair General Manager , Hotel Management
Many thanks indeed for your kind comments. We will be sure to pass them to the ladies and gentlemen here at Blue Waters
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Hotel next to the beach

Posted Jul 13, 2017
Good hotel. Beautiful sea view. Very relaxing. Staff welcoming.
Comment from Hotel Management
Jul 14, 2017 by Alistair General Manager, Hotel Management
Many thanks indeed for your feedback and thanks for coming to stay with us at Blue Waters.
5 out of 5
Recommended
for Everyone
by A verified traveler

Most awesome hotel stay ever

Posted Jul 3, 2017
Pros: Everything
Cons: Very Quiet
Everyone is friendly room is clean food is good...no complaints
Comment from Hotel Management
Jul 5, 2017 by Alistair, General Manager , Hotel Management
Many thanks indeed and please do let us know if we can help in any way. Hope you are having a great stay. Alistair, General Manager
2 out of 5
by A verified traveler

Great location. Service not the best.

Posted Jun 28, 2017
The location was perfect but service was below expectation. Gentleman who walked me to my room was not well versed in where to find food at 2:30pm. During two different meal times, my beverage my forgotten. Slider door in my room did not lock. Wifi connection was poor and no one would take time to assist me to a resolution. As a woman traveling alone, I think the constant request for your room number publicly (for everything) is a safety concern.
Comment from Hotel Management
Jul 1, 2017 by Alistair Forrest , Hotel Management
I am sorry you had a less than perfect stay with us. Thanks very much for your feedback and please be assured we will follow through on the points you have raised. If you would consider giving us another try please do contact me directly and I will be happy to look after your reservation for you and we will do our utmost to ensure a perfect stay. Many thanks, Alistair Forrest, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely times at blue water resort

Posted May 28, 2017
Amazing trip. I need them to send me a booklet of the resort so that I can share and recommend to all my friends. Please!
Comment from Hotel Management
Jul 5, 2017 by Alistair Forrest, General Manager, Hotel Management
Thanks so much for your comments. Please let us have your address so we can forward a brochure to you.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 4, 2017 on Orbitz
Cons: Feather Pillows, and improve the bed quality.
Nice beach, nice pools, great concierge very attentive staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Excellent position and facilities. Helpful staff and obvious pride in their resort
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Wedding

Posted Apr 29, 2017
We had 24 people at the resort for our daughters wedding. Overall a wonderful wedding in a magical setting with an excellent staff. Will review as a wedding with comments under the Rock Cottage.