Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel Experience

Posted Feb 9, 2016
My hotel was very clean, quiet & had anything you'd want during a one night stay. I was very happy with my stay, the staff was also very friendly & always had a smile. My problem was with their restaurant in the lobby, east side mario's. I ordered a 10 inch reg pizza, they ended up making me a thin Crust pizza. I returned it & they made me a reg one without question. They charged me $19 for the pizza when in fact it's tiny & thin, unlike ones you'd buy from other places. For the price I paid & time I waited starved, it wasn't worth it & I'd never go back again, I could buy 2 reg pizzas for the price they charged me for my pizza. I didn't enjoy the experience, if you go there just don't order pizza, go else where, you'll thank me because its way too small & not worth the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clarenville

Convenient and great for kids!

Posted Feb 8, 2016
After a long day at the Stadium was nice to come back to a nice warm comfy room! Only issue was heater makes to much noise when it cuts in!
Comment from Hotel Management
Feb 11, 2016 by Norman V, Hotel Management
Dear Gail: Thank you for your comments, they are always appreciated. We are glad you enjoyed your accommodations. We look forward to your next visit. Regards Norman V. .
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Great Hotel !

Posted Jan 5, 2016
Excellent Hotel and great location....only minutes away from Major shopping malls.....hospital and airport. I have stayed at this hotel on many trips and would highly recommend.
Comment from Hotel Management
Jan 10, 2016 by Norman V, Hotel Management
Dear Marilyn: Thank you for your comments, they are always appreciated. We are glad to hear you find our location convenient and look forward to your next visit. regards, Norman
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2015
Staff are friendly, ckeck in and out smooth and clean rooms.
Comment from Hotel Management
Dec 2, 2015 by Norman V., Hotel Management
Dear Guest: Thank you for your comments, they are always appreciated. We are glad to hear you found our Team members friendly with the service provided. Also nice to hear your found your accommodations clean and comfortable. We look forward to your next visit. Regards, Norman V.
2 out of 5
by A verified traveler

Holiday inn St. Johns

Posted Nov 23, 2015
Pros: Restaurant wS ok
Cons: Lots of upgrades needed
Location: Good central location
Rooms are dated, hotel is noisy minimum cleaning being done. carpets need to be vacuumed and cleaned. Very disappointing.
Comment from Hotel Management
Nov 27, 2015 by Norman V, Hotel Management
Dear Guest: Thank you for your comments, they are always appreciated. We are sadden to hear your experience was not to your expectations. We as well, look forward to our next set of renovations and trust we can welcome you back. regards Norman V.
1 out of 5
Recommended
for Business Travelers
by Craig from NL

Never again

Posted Nov 4, 2015 on Hotels
Washroom wasn't cleaned, there was hairs clogged in drain. Toilet wasn't cleaned either. Internet never works there. Used all my data because the wifi was in and out and out more than in
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2015
No problems. Service was prompt and the rooms were clean.
Comment from Hotel Management
Nov 5, 2015 by Norman V., Hotel Management
Dear Traveler: Thank you for your comments, they are always appreciated. We are glad to hear you found your accommodations clean and comfortable. We look forward to your next visit. regards Norman V.
5 out of 5
Recommended
for Families
by heather

This traveler left a rating score only Posted Nov 3, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Lisa from Canada

Posted Oct 28, 2015 on Hotels
We were upgraded to a new king suite which was quite clean and comfortable. The staff were very polite and accommodating.
Comment from Hotel Management
Jan 9, 2016 by Norman, Hotel Management
Dear Lisa: Thank you for your comments, they are always appreciated. We are glad to hear you enjoyed the comfort of the King size room upgrade and found it clean and comfortable. Nice to also hear our team members were accommodating. We look forward to your next visit. Regards,
5 out of 5
Recommended
for Families
by Jacqueline

This traveler left a rating score only Posted Oct 27, 2015 on Hotels