Ratings based on 502 Verified Reviews

3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Mar 16, 2017
Good hotel. Just disappointed they charged for bottle water.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location Near Everything

Posted Mar 13, 2017
Pros: Great Location.
Location: Close to major streets like Duckworth, Water and of course George. Great view of harbour
In town for Brier. Decided to go late so booked late. Great rates even 2 weeks out before event. Unexpected surprise when I rolled in. Great location and view
Comment from Hotel Management
Mar 20, 2017 by Controller, Hotel Management
Good Afternoon, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are delighted you enjoyed your stay and we hope to see you again soon. Alison MacKenzie Controller 709 754-7788
4 out of 5
Recommended
for Everyone
by A verified traveler

A Great St. John's Option

Posted Mar 9, 2017
Pros: Clean and well run with friendly staff.
Stayed at the Quality Hotel Harbourview for four nights. A really pleasant stay. Clean and well run at a good price. A healthy 15 minute walk down Duckworth St. to the very centre of town. Lots of shops and restaurants close by. We would definitely stay here again.
Comment from Hotel Management
Mar 10, 2017 by Controller, Hotel Management
Good Afternoon, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are delighted you enjoyed your stay and we hope to see you again soon. Sincerely Alison MacKenzie Hotel Controller Quality Hotel 709 754-7788
5 out of 5
Recommended
for Everyone
by A verified traveler from Catalina

Close to my husband's work

Posted Mar 7, 2017
Overall pleasant experience with a great staff, awesome food and a very lovely room attendant
Comment from Hotel Management
Mar 8, 2017 by Controller, Hotel Management
Good Morning Bonnie, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are delighted you enjoyed your stay and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2017
Pros:
Cons:
Location:
Great view, Disappointed in that the restaurant was not open longer so that I could have a drink
Comment from Hotel Management
Mar 1, 2017 by Controller, Hotel Management
Good Morning, Thank you for taking the time to respond to your stay at the hotel. Your response will be passed along to the restaurant. Have a great day. Alison MacKenzie Controller 709 754-7788
4 out of 5
Recommended
for Everyone
by A verified traveler from BedfordbND

Business trip

Posted Feb 23, 2017
Quick business trip. Convenient location to all amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy and cozy

Posted Feb 22, 2017
Pros: Close to downtown and view of the harbour. GREAT restaurant on site.
Cons: When checking in a deposit hold was put on my credit card and I was not informed. Panicked for a minute until I checked back with staff after finding.
Location: So much to see and do.
Comfy bed, very clean with the exception of a few seams where the wallpaper is loose. No big deal. Staff were very helpful and restaurant on main level was exceptional. Would stay again if the need arose.
Comment from Hotel Management
Feb 25, 2017 by Controller, Hotel Management
Good Afternoon, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely Alison MacKenzie Hotel Controller Quality Hotel 709 754-7788
5 out of 5
Recommended
for Everyone
by A verified traveler from manitoba

Weekend Getaway

Posted Feb 7, 2017
I booked this hotel based on location and cost for a weekend getaway. I loved everything about the room, no complaints! The facilities were decent but limited. The in house food from Rumples was great!
Comment from Hotel Management
Feb 9, 2017 by Controller, Hotel Management
Dear Paige, Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are delighted you enjoyed your stay and we hope to see you again soon. Alison MacKenzie Controller 709 754-7788
4 out of 5
Recommended
for Everyone
by A verified traveler from Newfoundland

Close to the Harbour

Posted Feb 5, 2017
Like the indoor parking and the Restraunt.Good view from the Harbour facing windows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to dowtown

Posted Jan 20, 2017
Pros: Friendly staff.
Cons: Update decor.
Location: Downtown and close to waterfront, restaurants and entertainment
We most always choose to stay at this location when visiting St. John's. When only live 1 hour away but find it very convenient t to spend the night when in the city. It is close to the waterfront, downtown shopping and George' Street. Staff are very friendly and rooms are very comfy.
Comment from Hotel Management
Jan 22, 2017 by Alison, Hotel Management
Hi Karen, Thank you for your comments on Expedia. We are delighted you enjoyed your stay at the hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Alison MacKenzie Controller 709 754-7788