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Get an overview of this hotel3-star hotel with restaurant and indoor pool


Situated in Watertown, this hotel is within 1 mi (2 km) of Salmon Run Mall and Kostyk Field. Jefferson Community College and Sci-Tech Center of Northern New York are also within 2 mi (3 km).

Hotel Features

This hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite.

Room Amenities

All 136 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include room service, free weekday newspapers, and hair dryers.

Hilton Garden Inn Watertown/Thousand Islands ratings based on 113 Verified Reviews

Learn more.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
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Great stay

5 out of 5
by from M
Posted Feb 3, 2017
The only issue we had was that our room was facing the highway and it was VERY loud in the early morning. Maybe that's why earplugs were left in the bathroom? Other than that, it was a great hotel! We would stay again but would request a more quiet room.
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nice hotel in Watertown

5 out of 5
Posted Jan 30, 2017
Pros: We like that it's only 5 years old, has a restaurant and bar on the premises. The staff is always extremely helpful.
Location: We like staying in Watertown because there's shopping and things to do. It's convenient to the highway as well. It's a short drive to Sackets Harbor.
My husband and I have stayed here twice in the past 2 months. It's convenient to Fort Drum and our son's home in Carthage. The bartender, Marge, is awesome! She is very personable and accommodating!
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Leisure stay

5 out of 5
Posted Dec 2, 2016
The hotel was beautiful and the room was very spacious to move around and be comfortable.
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Black Friday Shopping Weekend - favourite hotel!

5 out of 5
by from Colborne, ON
Posted Nov 28, 2016
Pros: Everything
Cons: no free breakfast
Location: SHOPPING!
We have stayed at this hotel before and will continue to choose it over other locations when we can. The staff are delightful and helpful. The breakfast options are very nice. Pool and hot tub are very nice. Overall the hotel is conveniently located, clean and lots of free parking.
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Clean, Convenient Location, Great Dining

5 out of 5
by from Ottawa, Ontario, Canada
Posted Nov 14, 2016
Pros: The hotel was very clean and updated. We were given adjoining rooms even though we hadn't requested it. The restaurant dining room was excellent and many "locals" were eating there. Canadian money was accepted at the restaurant. (A bonus!) The accessible room had a huge bathroom.
Cons: The pool could have been hotter - everything else was great!
Location: Right in the middle of all the shopping, but extremely quiet.
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Great Stay

5 out of 5
by from Ottawa
Posted Nov 13, 2016
Pros: Staff
Location: Excellent location close to highway, shopping and restaurants
Staff were awesome. Room was comfortable and clean. Really enjoyed the pool and hot tub. Breakfast was amazing and restaurant staff were out of this world! Would go back in a heartbeat.
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5 out of 5
by from US
Posted Oct 22, 2016
Great room but had to be moved across the hall due to freeway noise. The service was great. Very good location near restaurants and shopping.
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Don't take the rooms with Dial-a-firmness

4 out of 5
by from Courtice, On
Posted Oct 15, 2016
Pros: Loved the pool and hot tub. The restaurant was good for breakfast. Service was great all around.
Location: There is lots of shopping close at hand which is what we liked.
Everyone was friendly and helpful. The rooms were very clean, and good windows to stop the noise from outside. Spacious bathrooms.
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Nice hotel, wonderful, friendly staff!

5 out of 5
Posted Oct 3, 2016
Enjoyed our stay. Hotel staff very accommodating! Close to stores and restaurants.
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Watertown hotel

4 out of 5
by from rochester, ny
Posted Sep 15, 2016
The hotel is in this strip mall like area of Watertown. It seemed like that's where all of the area hotels are. It was close to a lot of shops and chain restaurants. The hotel itself was fine. Room was comfortable, staff was friendly. My only issue, and I would imagine this is an issue with all of the hotels in the area, is that 81 is right there so there are traffic noises all night. It's wasn't too loud but every once in a while an obnoxiously loud car would go by. They did provide earplugs though.
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Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Hilton Garden Inn Watertown/Thousand Islands provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6350.0 square feet (590 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Hilton Garden Inn Watertown/Thousand Islands has designated areas for smoking.

  • 24-hour fitness facilities 
  • Total number of rooms - 136 
  • Number of floors - 4 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Gift shops or newsstand 
  • Free WiFi 
  • Designated smoking areas 
  • Meeting rooms 
  • RV, bus, truck parking 
  • Garden 
  • Picnic area 
  • Luggage storage 
  • Restaurant 
  • Year Built 2011 
  • 24-hour business center 
  • Conference space size (feet) - 6350.0 
  • Conference space size (meters) - 590 
  • Number of meeting rooms - 7 
  • Conference center 
  • Free self parking 
  • Number of buildings/towers - 1 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 
  • Elevator/lift 
  • Laundry facilities 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Spa tub 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Free WiFi 
  • Free weekday newspaper 
  • Room service (limited hours) 
  • Refrigerator 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Hair dryer 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.


Start your morning with a cooked-to-order breakfast, available each day from 6:30 AM to 10:30 AM for a surcharge. You can order a meal from room service during limited hours.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowmobiling nearby 
  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 4 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)
  • Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Garden Inn Thousand Islands
  • Hilton Garden Inn Watertown Thousand Islands
  • Hilton Garden Thousand Islands
  • Hilton Garden Watertown Thousand Islands

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.