Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Aug 31, 2015
Perfect stay during our dropping off the kids in Potsdam for school
4 out of 5
Recommended
for Everyone
by A verified traveler from upstate ny

Nice, basic hotel

Posted Aug 26, 2015
Pros: ease of checking in/out.
Cons: During the check-in process, a English speaking individual would have been easier to understand.
Location: shopping and restaurants are nearby, which made it convenient.
We arrived early, but could still get our room, which was convenient. The room was a basic room, that was clean and comfortable. Checking out was easy and simple as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to everything the area has to offer.

Posted Aug 15, 2015
Pros: The staff was very friendly, and courteous. This is the 4th time we've stayed here.
We were very pleased with this motel in that it was clean and easy to access.
Comment from EPC
Aug 21, 2015 by Suman, EPC
Thank You. We will keep it improving.
5 out of 5
Recommended
for Everyone
by A verified traveler

July 15 vacation Stay

Posted Jul 11, 2015
Pros: Location and staff friendliness
Cons: Higher quality continental breakfast.choices.........have coffee readily available all day
Booked for (5) nights....decided to not have room cleaned on a daily basis......worked out great....able to get into vacation mode and not have to worry about having room cleaned everyday. Staff very accommodating and flexible....friendly
5 out of 5
Recommended
for Families
by Edward from Lincoln, RI

Good experience at Super 8 Massena

Posted May 24, 2015 on Hotels
The Super 8 rooms were very clean. Breakfast was basic but the area was very clean. No newspapers.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 18, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Simple check in. Surprisingly nice continental breakfast! You can't stay at a super 8 and expect it to be a W, especially in a small town like Massena! But who cares? It's got a toilet, shower, a TV, and clean sheets, folks.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ny

Close to Price Chopper and the Arena

Posted May 9, 2015
Free Breakfast wasn't as good as other hotels. Location was good.
3 out of 5
Recommended
for Personal Event
by marc from White Plains, N.Y.

Room Comfort Left A Little To Be Desired...

Posted Apr 26, 2015 on Hotels
Temperature regulation in room was poor - 67 degrees with the heat made it 80 and then switched to air conditioning to cool it down and it didn't work...
4 out of 5
Recommended
for Everyone
by A verified traveler

Easter Visit

Posted Apr 11, 2015
Pros: Price...proximity to family
Cons: Mix up continental breakfast....offer breakfast meats....ham, bacon, sausage
Location: Visit family.....update tourist info board...info out of date
Great stay...friendly staff...would recommend to other travelers