Ratings based on 967 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Rooms were gorgeous!

Posted May 16, 2017
Enjoyed my stay. Hotel easy to find. Nice shops inside
Comment from Hotel Management
May 23, 2017 by Ameristar Casino Resort Spa St. Charles, Hotel Management
Good afternoon, thank you for your review and comments. We are glad that you enjoyed your stay and that you liked the hotel and shops. We look forward to seeing you back for another stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from st charles mo

Very big hotel with everything you can think of!

Posted May 15, 2017
Had a good time swimming and gambling. Buffet was awesome. Great view from my room and the pool was so nice!
Comment from Hotel Management
May 15, 2017 by Ameristar Casino Resort Spa St. Charles, Hotel Management
Good morning and thank you fro your review and comments. We are glad that you enjoyed your hotel room, the pool, the buffet, and view. We hope to see you back for another stay with us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place for large family gathering.

Posted May 8, 2017
The Hotel is beautiful and incredibly accommodating as are the restaurants and it's all under one roof, just outside the entrance of the Hotel and that of the Casino.
Comment from Hotel Management
May 9, 2017 by Ameristar Casino Resort Spa St. Charles , Hotel Management
Good morning and thank you for your review and comments. We are happy to hear that you enjoyed your stay with us and all of the dining and entertainment that we have to offer. We hope to see you back for another stay soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Very nice rooms. Love the bathroom with a walkin shower and tub.
Comment from Hotel Management
May 9, 2017 by Ameristar Casino Resort Spa St. Charles, Hotel Management
Good morning and thank you for your review and comments. We are glad that you had a nice stay with us and enjoyed your room and its amenities. We hope to see you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice room, casino, food - lots of fun!

Posted May 1, 2017
Impressed by the size and class of the room. Casino is one of the largest I've ever been in.
Comment from Hotel Management
May 9, 2017 by Ameristar Casino Resort Spa St. Charles, Hotel Management
Good morning and thank you for your review and comments. We are glad that you had a wonderful stay with us and that you enjoyed your hotel room and the casino. We hope to see you back for another stay soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
Excellent staff. Toilet handle was broke, couch was faded
Comment from Hotel Management
May 9, 2017 by Ameristar Casino Resort Spa St. Charles , Hotel Management
Good morning and thank you for your review and comments. We are glad that you enjoyed your visit with us and that our team members made your visit an even better one. We will pass along your comments about the mainentance issues in the room to our team and we hope to see you back for another stay soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
This is the nicest hotel I have ever stayed at. The room was amazing, staff friendly and helpful, hotel beautiful, great location, parking easy, great food. I look forward to going back.
Comment from Hotel Management
May 9, 2017 by Ameristar Casino Resort Spa St. Charles, Hotel Management
Good morning and thank you for your review and comments. We are glad that you enjoyed your stay with us especially your hotel room, the food, and the service that our team members provide. We look forward to seeing you back for another stay soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love Love Love it!

Posted Apr 22, 2017
The hotel was awesome! Room was great! Atmosphere was great! Staff was great! Food was good but don't get your hopes up on the casino! Save your money!
Comment from Hotel Management
Apr 24, 2017 by Ameristar Casino Resort Spa St. Charles, Hotel Management
Good morning and thank you for your review and comments. We are glad that you had a wonderful stay with us and enjoyed the food and service that our team members provided. We hope to see you back for another stay with us soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from ILLINOIS

VERY NICE ROOM

Posted Apr 22, 2017
Pros: CLEAN
Cons: CEILING FANS TO CIRCULATE AIR IN ROOM
Location: ST CHARLES HISTORICAL SITE ON MAIN ST AND OF COURSE THE CASINO
THE WINDOW FACED THE RIVER , VERY CLEAN ROOM, I WISH THEY WOULD OF HAD CEILING FANS IN ROOM, BUT THAT IS MY PERSONAL PREFERENCE, STAFF VERY PLEASANT, WOULD STAY THERE AGAIN IN THE FUTURE IF I WHERE TO TRAVEL IN THAT AREA AGAIN
Comment from Hotel Management
Apr 24, 2017 by Ameristar Casino Resort Spa St. Charles , Hotel Management
Good morning Mary, thank you for your review and comments. We are glad that you had a nice stay with us and enjoyed your room and view. We look forward to seeing you back for another stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

A week at Ameristar

Posted Apr 13, 2017
Pros: Great location, fun place to stay
Cons: One of the cons to this hotel is that the WiFi can be spotty at time, especially on your cellphone
Location: It is close to the freeway so easy to get around west or east; plenty of dining options at the hotel itself if you don't want to leave the premises
Overall nice place to stay, all the rooms are of the suite variety meaning you get a small living area with couch & chair and small table next to the bedroom area this is very nice if your staying more than a couple of days; I had a nice view of the Missouri river outside my window, I would recommend requesting a riverside room when booking; I was there to visit family in St Charles county so the location was ideal for me; of course there is a casino on site for those who like to gamble a little; they had a blues bar with live music on the weekend but i didn't make it in there. I think you receive fair value for what you receive.
Comment from Hotel Management
Apr 15, 2017 by Sophie Kobs Front Office Lead, Hotel Management
Thank you for your review! We are very pleased you enjoyed your stay and hope to see you again soon!