Ratings based on 118 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fergus Falls,MN

Peaceful and relaxing

Posted Feb 9, 2017
After a long days travel we were pleased to stay in a room that was quiet, comfortable, and clean.
Comment from Hotel Management
Feb 9, 2017 by Cindy (Front Desk), Hotel Management
Thank you so much for your kind words. We are so happy that you enjoyed your time with us. We hope to see you again very soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Good, Clean Hotel Near Granite City

Posted Feb 2, 2017
Pros: Gym, pool, free breakfast, wi-fi worked great.
Cons: Bathroom sink water pressure and food options.
Location: It was close to the business I was visiting but there is NOTHING near by. There is a Denny's right there and the Pontton Police Dept so it was safe.
The hotel is clean and has the amenities I wanted. The room was nice and modern. They have microwaves and refrigerators in the room which is nice as I stayed a few days. The water pressure was awful in the sink but that's pretty minor. They offer free breakfast. The coffee and juice was awesome but the food was really bad. Stick with cereal and muffins and you're set. Not sure what the potatoes were made from but they were not potatoes and the pancakes were gross. The staff was friendly and it's a pretty quiet place. Pretty decent overall, especially for the price.
Comment from Hotel Management
Feb 4, 2017 by Sarah Creekpuam Front office manager, Hotel Management
Thank you for taking the time to review your recent stay with us. I am so glad you enjoyed your stay and overall was happy. On behalf of the entire staff I would like to apologize for the breakfast. If any time you do not like something there is a breakfast attendant that can help you or someone is always at the front desk. We want to ensure your stay is the best. Thank you again. Have a wonderful day!
1 out of 5
by A verified traveler from US

The walls was thin I heard everything in the other

Posted Nov 17, 2016
The rooms smelled great mildew in the shower the walls was thin the person next door snore every night the other the TV was loud Horrible stay would never do stay again When I complain to the manager she told me to run the exhaust fan in the bathroom all night to drown out the sounds to make me sleep I felt this was totally inappropriate
Comment from Hotel Management
Nov 21, 2016 by Cindy , Hotel Management
Thank you for taking the time to give us your feedback. I am so sorry we did not exceed your expectations. I made a note for housekeeping to check the bathroom. Please let me know if there is anything else we can do to ensure your return.
5 out of 5
by A verified traveler

Great Stay

Posted Nov 10, 2016 on Hotels
New, clean and a great bed. Fast friendly check in. Breakfast better than most. Not much in the surrounding area. Great one night stay off the interstate. I would definitely stay again.
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete the survey and for your kind words! We hope to see you again very soon!
5 out of 5
by A verified traveler

Far abvove average breakfast

Posted Oct 30, 2016 on Hotels
excellent
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you so much for taking the time to complete the survey. Thank you for your kind words and we hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lamar, PA

Good experience

Posted Oct 3, 2016
Pros: location, clean, friendly staff, nice rooms
Cons: more selection for hot breakfast, we stayed multiple days
Location: easy drive into St Louis from hotel
The hotel was clean and very accommodating. The beds were very comfortable. The staff was helpful in getting information about the surrounding area including the metro services available into St. Louis, including routes and maps. Breakfast was good and always in good supply. Overall experience was very good. We would stay again.
Comment from Hotel Management
Oct 9, 2016 by Cindy, Hotel Management
Thank you so much for taking the time to fill out the survey. We love reading your kind words and we hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Elgin, IL

Posted Aug 29, 2016 on Orbitz
Pros: Conveniently located and good room rate.
Location: Good location, easy to find off the highway.
Good experience, would stay here again. Staff was friendly. Room was large, clean, and nicely decorated. Homemade cookies offered in lobby were nice touch. Breakfast was above the average continental fare offered at most hotels.
Comment from Hotel Management
Oct 9, 2016 by Cindy, Hotel Management
I am so glad that we met your expectations! We hope to see you again very soon!
5 out of 5
by Karen from Oakland City, IN

Great place to stay for St. Louis attractions

Posted Aug 8, 2016 on Hotels
It was a quick stay to take in St. Louis attractions. Breakfast was great!
Comment from Hotel Management
Oct 9, 2016 by General Manager, Hotel Management
Thank you so much for your kind words! We hope to see you again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Aurora, IL

Posted Jul 31, 2016
Great hotel in Illinois, about 20min away from St. Louis. Very clean and comfortable. No safe in room for valuables. Pool was very clean. This place also offers complimentary breakfast
Comment from Hotel Management
Oct 11, 2016 by Cindy, Hotel Management
Thank you so much for taking the time to complete the survey. I am so glad that you enjoyed your stay with us.
4 out of 5
by Kelly L

Shame one department ruined all 10's

Posted Jul 27, 2016 on Hotels
Everything went really well except housekeeping. They decided not to clean our room because it was close to their shift ending. We left to swim and came back to the room the way we left it. Very disappointing but besides that breakfast, guest service, convenience to the city all went great. Nice place.
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
I am so sorry we did not exceed your expectations in the housekeeping department. Thank you so much for your kind words on everything else.