Shame one department ruined all 10's
Posted Jul 27, 2016 on Hotels
Everything went really well except housekeeping. They decided not to clean our room because it was close to their shift ending. We left to swim and came back to the room the way we left it. Very disappointing but besides that breakfast, guest service, convenience to the city all went great. Nice place.
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
I am so sorry we did not exceed your expectations in the housekeeping department. Thank you so much for your kind words on everything else.