Ratings based on 864 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Colorado

Staff very accomodating

Posted Jul 23, 2016
Pros: Lovely view and wonderful staff. Spa room was absolutely grande.
Location: great view of arch and river Casino associated with hotel. Close to downtown and arch along with river activities. Shuttle service to major spor
A mistake in reservation by a booking company online caused some confusion. We booked a room at this location specifically because of the view of the Mississippi river and the Gateway Arch. On arriving our booking was for a casino view at an Arch view price. This booking was not done through the hotel but an online booking agent. Staff was very helpful and considerate of my situation, they had no obligation to do anything as it was not there mistake. In a booked up hotel they worked things around to allow them to upgraded me to a room with an Arch in the Spa category at no addition charge making it a wonderful evening and stay.
3 out of 5
by A verified traveler from Austin, Tx

Not for business travel

Posted Jun 29, 2016
Pros: Clean room, nice staff
Cons: lighting, power sockets, remodeling / updating as hotel shows its age, food/breakfast on premise
Location: Location near downtown probably provides good access to many sites, but hotel/casino property is mostly a parking lot.
Room was not set up to accommodate remote office needed for business travel. Does have wi-fi but lighting and power sockets not quite sufficient. Room simple and clean, but must go across to casino building for food. Did not try casino.
5 out of 5
by A verified traveler

Posted Jun 26, 2016
Great hotel with a great view of St. Louis! I will stay here the next time I am in St. Louis!
5 out of 5
by A verified traveler from Florence, SC

Posted Jun 25, 2016
Great place to stay even with a teen. Very quiet. Good restaurant. Close to Metro.
3 out of 5
by A verified traveler

Casino Hotel

Posted May 7, 2016
Pros: Location
Cons: Rate
Location: Close to downtown.
Excessive high price being it was connected to a casino. Expedia rate charged was $40 higher than the price they received from hotel. WHERE IS OUR REFUND???? Rate was published at room check-out. Very close to downtown. Buffet was less than desirable. Casino gambling was not too enjoyable, not very loose.
4 out of 5
by A verified traveler from Niota, IL

Great place for a Cardinals baseball week-end.

Posted May 5, 2016
Pros: Very reasonably priced. Comfortable room, great bed. Convenience to Busch Stadium with free shuttle.
Location: Cardinal ballgames and Grants Farm.
This was the first time we stayed at this hotel and were pleased with the experience. Our room was comfortable and very clean. There was a free shuttle to and from the Cardinal game which was a great bonus. Our breakfast at the casino was delicious. We will definitely stay here again when we come to St. Louis.
3 out of 5
by A verified traveler from TX

Isolated -

Posted May 5, 2016
Pros: a place to sleep
Cons: serve breakfast at the hotel -
Location: Isolated
Hotel did not give us the River Arch View room Expedia reserved; however, after seeing all the trains/tracks located just below the windows we decided to stay in the Casino view on the opposite side - it was quieter, we had friends who stayed in the Arch view and said it was noisy. At our request they did give us a credit on the room difference. We were in town for the Robotics Competition and needed to be at the convention center by 7AM. Very Disappointed that no decent breakfast was available before 8am - then only in the Casino Bldg. The hotel has an unused serving bar in breakfast room but only a sparsely stocked machine that had very items. Since there are no other closeby restaurants Casino ones should be open 24hrs. Our last night there when we entered the Casino for dinner there was a large pile of human excrement inside the front door- needless to say, no one wanted to eat dinner anywhere there after seeing that. As soon as we returned home we noticed that we had left our cell phone charger cord in the room and sent an email to the hotel; however, to date there has been no reply from hotel.
Comment from Hotel Management
May 11, 2016 by Deana - Hotel DIrector, Hotel Management
Thanks for the comments. I am sorry you did not enjoy your stay. I will pass on the information to the housekeeping department about your missing charger. We have a deli that is open almost 24 hours a day closing daily at 4am. Hope you will give us another chance.
3 out of 5
by A verified traveler from Mathews, Virginia

Very pleasant hotel near the Dome.

Posted May 2, 2016
Pros: It was close to the casino and the food was good.
Cons: None
Location: The location is near the Edward Jones Dome and the St. Louis Arch.
The room was very clean and neat. The decor was very pleasing and the view of the St, Louis Arc was very appealing..
Comment from Hotel Management
May 11, 2016 by Deana Hotel Director, Hotel Management
Thank you so much for your business.
3 out of 5
by A verified traveler

Posted May 1, 2016
Compared to other hotels on this trip, this facility was not as nice other places and more expensive. Food in the only restaurant was poor and very limited choices although information ahead indicated several places to eat. Room was so-so, Only thing going for it was location, location. Close to the metro and we had a view of the arch.
5 out of 5
by Thomas

This traveler left a rating score only Posted Apr 27, 2016 on Hotels