Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from AR

close to our purpose for being there

Posted Dec 28, 2015
we stay at the Comfort suites when we are in St Charles and there is availability. over all we are pleased. the desk staff needs acourse on customer communication. Room flooring needs better attention.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Charles, MO

Mother/Daughter/Niece Shopping Trip

Posted Nov 30, 2015
Pros: Everything
Everything was great. Hotel was clean, staff was great, breakfast was good.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2015 on Hotels
5 out of 5
Recommended
for Families
by amanda

This traveler left a rating score only Posted Oct 28, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Mark

This traveler left a rating score only Posted Oct 21, 2015 on Hotels
4 out of 5
Recommended
for Families
by Elspeth from Boston, MA

Good

Posted Oct 15, 2015 on Hotels
Older hotel...but comfortable enough. They need a bigger breakfast area.
4 out of 5
Recommended
for Families
by John F.

This traveler left a rating score only Posted Sep 18, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Jill from Branson, MO

Wonderful

Posted Sep 16, 2015 on Hotels
Wonderful stay, room clean and comfortable. Love the soft fluffy pillows.
4 out of 5
Recommended
for Couples
by Sandra

Great Overnight Stay

Posted Sep 15, 2015 on Hotels
Overall a good night stay. The bed was clean and comfortable. Bathroom was clean but did have some minor maint. issues that should be addressed. Wallpaper peeling off wall, grout in shower and on floor is cracked and dirty in places. The room was dusty all around the perimeter floor. Filter in air conditioner needed cleaned. Breakfast was standard for hotel. The biscuits were hard and dry, eggs were however excellent. The location is great for getting to casino and local shopping.
3 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

About what you pay for

Posted Sep 14, 2015
Pros: King size beds
Cons: rooms smell of smoke
Location: Close to main street of St. Charles with all the little shops
Check in was quite a hassle when there was an issue. The rooms were clean and comfortable but smelled of cigarette smoke the whole time.