Ratings based on 450 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location near the arena!

Posted Apr 16, 2017
Stayed 1 night during the gymnastics championships at the arena. It was close and convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Hidden Gem!

Posted Mar 30, 2017
The staff was AMAZING!! Pool was well kept and they even offered to keep it open a little longer, as we checked in a little later in the evening than anticipated. VERY comfortable pillows and bedding. Price was great!
Comment from Hotel Management
Apr 12, 2017 by Ron W, Hotel Management
Thank you! I am so glad that you enjoyed your stay while you were here and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Nice hotel, within walking distance of the concert

Posted Feb 21, 2017
We stayed here for the night. It was the only hotel that I seen in St Louis that didn't charge to park to stay the night which is a nice perk. The staff was very friendly as soon as we got there everyone was saying hi or good afternoon. It was within walking distance from Scott Trade Center. Nice hotel, very clean and comfortable.
Comment from Hotel Management
Feb 22, 2017 by Ron W, Hotel Management
That is correct. We are one of the few hotels downtown that offer free parking to our guests. I am so glad that the staff made you feel so welcome and I will let them know what a great job they are doing. Thank you for taking the time to respond to the survey and we hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Topeka, KS

Great St. Louis Hotel

Posted Feb 6, 2017
Pros: Close to the Scottrade Center!
Great hotel! We were in town for the St. Louis Blues/Pittsburgh Penguins game. Close enough to walk to the arena (just a mile down Market St). Excellent staff and clean room!
Comment from Hotel Management
Feb 13, 2017 by Ron W, Hotel Management
I hope that you had fun at the game and thank you for choosing to stay with us! I will pass on your kind words to our staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice hotel in downtown area

Posted Feb 6, 2017
Our room was very clean, staff was friendly and helpful and the hotel was in walking distance to the Scott Trade Center. Parking is free. We would definitely stay there again.
Comment from Hotel Management
Feb 13, 2017 by Ron W, Hotel Management
Thank you for choosing to stay with us! We are so happy that you enjoyed your time here and we look forward to seeing you again!
3 out of 5
by Linda

It was convenient, clean and everyone friendly

Posted Jan 14, 2017 on Hotels
I was disappointed in the cost of the drinks and food. I spent 27.00 for 2 coffees, 1 breakfast sandwich and 1 bagel. Room was cold and thermostat was on 75.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
I apologize that you experienced some issues with the thermostat while you were here. I hope you had an otherwise pleasant trip while in St. Louis and we hope to see you again.
5 out of 5
by jennifer

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thank you for rating us and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted Jan 1, 2017 on Hotels
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate us and we hope to see you again!
4 out of 5
by A verified traveler

Posted Dec 28, 2016 on Hotels
The morning after the first night we stayed there we told the front desk that the bathtub didn't drain well and the bathroom door needed to have WD40 or something because it was very loud opening and closing. Nothing was done about either while we were there. Everything else was fine. We were comfortable.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
I am sorry that you experienced problems with your bathtub and door. I will pass this on to the appropriate department to. Thank you again for choosing to stay with us.
5 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
The staff was GREAT they were very friendly made us feel like family. I will be staying here any time I'm in the St. Louis area. I FOUND MY HOTEL FOR THE HOT CHOCOLATE RUN.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us for the chocolate run! We look forward to seeing you again!