Ratings based on 804 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great time

Posted Feb 13, 2017
Had a wonderful time. The services there at Doubletree Hotel were great. Would go back anytime if needed and will recommend to anyone to stay there.....thanks
Comment from Hotel Management
Feb 16, 2017 by Dan, Hotel Management
Dear Anonymous: Thank you for staying with us. I am glad you had a wonderful time. I am glad you had a wonderful time. Thank you for the recommendation. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kennett

Nice hotel close to restaurants

Posted Jan 29, 2017
Went to St Louis for seminar held in this hotel. Very convient staying there. Spent two days there. They have good room service
Comment from Hotel Management
Feb 2, 2017 by Dan, Hotel Management
Dear Bruce: Thank you for staying with us. I am glad that you enjoyed your stay. We are very close to a number of restaurants. There are restaurants in every direction, especially just North at Westport Plaza, and there are also a number of restaurants on Olive Blvd. Come back to see us. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from J

Nice hotel close to Highway & heart of Westport Pl

Posted Jan 9, 2017
My new favorite hotel with very good rates of caught at the right time!
Comment from Hotel Management
Jan 10, 2017 by Dan, Hotel Management
Dear Anonymous: Thank you for your review. Great comments! I hope you come back soon. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Always a pleasure

Posted Dec 23, 2016
Pros: Staff
Cons: N/A
Location: It's located NEAR Westport. The shuttle drivers are typically available to drop off at Westport which is where other bars/restaurants are located.
This is one of two hotels that I frequently use when returning to St. Louis and it always meets my expectations. The staff is always incredible friendly/helpful. The shuttle services are excellent. The bar/restaurant area is small but nice. The bartender was friendly (as usual) and the food was good. I LOVE the Cowboy salad and order it on every trip!
Comment from Hotel Management
Jan 3, 2017 by Dan, Hotel Management
Dear Colin: Thank you for staying with us. I am glad that you enjoyed the shuttle services for our hotel. I also appreciate the comments about the staff. Glad you enjoyed the "Cowboy Salad". Come back soon. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Nice hotel for the price

Posted Dec 23, 2016
Pros: The front desk staff was great. Darlene was very friendly.
Good hotel for the price. Staff was accommodating and friendly. Rooms were what I expected.
Comment from Hotel Management
Jan 3, 2017 by Dan, Hotel Management
Dear Colin: Thank you for your business. I appreciate the comments about our staff members. Come back soon!
4 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Traveller: Thank you for staying with us. Come back soon. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from memphis,tn

Nice hotel

Posted Nov 18, 2016
From check in to check out great. The stay was very nice. The staff was very friendly. The cookies are the best. Would stay again just for the cookies. Overall the hotel and staff were great. Will definitely book again.
Comment from Hotel Management
Nov 22, 2016 by dan.gough@hilton.com, Hotel Management
Dear Vicky: Thank you for staying with us at the DoubleTree. I appreciate all the comments and I am glad that you enjoyed our staff and the cookie. Please do stay with us again. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

AWESOME EXPERIENCE

Posted Nov 18, 2016
AWESOME. The guest was very polite and helpful AWESOME roomservice
Comment from Hotel Management
Nov 22, 2016 by Dan, Hotel Management
Dear Anthony: So glad to hear that you had an AWESOME experience. I appreciate the endorsement. Happy Thanksgiving Dan Gough
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Location was tricky to get to. Following GPS took a couple of U-turns to get there. Housekeeping was very late in getting to our room, so we just asked for replacements of towels, etc.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear verified traveler. I am glad that you found us. I appreciate the feedback on housekeeping and I hope that you return to see us again soon. Sincerely, Dan Gough General Manager
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Everything was super nice; however, the walls were cracked. That should not be happening at Hilton Inn. Also, it would take more than 5 minutes to flash the toilet. Overall, I would give it 3.5 stars. I would have given 4 stars if it wasn't for cracked wall/toilet issue.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Traveller: Thank you for your comments. I will try to find out which room you stayed in so that I can find the room and fix the problem. Thank you again for the feedback. I hope you do give us another chance to serve you in the future. Sincerely, Dan Gough