Ratings based on 553 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2015
Good value, great room. I have paid more for rooms and service not nearly as nice. I do recommend Double Tree.
Comment from EPC
Aug 26, 2015 by Dan, EPC
Dear Expedia Traveler: I am glad that you enjoyed yourself at our DoubleTree by Hilton. Please consider staying with us again in the near future. Your business is appreciated. Sincerely, Dan Gough General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

I was unable to stay but I liked what I saw.

Posted Aug 17, 2015
Pros: Staff, well kept, lobby area was open with easy access.
Cons: Can't really comment.
Location: Nothing really around (not close).
Unfortunately, I was unable to stay because the hotel was too far from my destination. But the staff was friendly and accommodating, the room was clean and well kept. When I return to that area, I look forward to actually staying at the hotel.
Comment from EPC
Aug 20, 2015 by Dan, EPC
Dear Guest: I hope you can stay with us next time. Dan Gough
3 out of 5
by A verified traveler from st louis

Nice location

Posted Aug 16, 2015
Needs remodeling in the room and better housekeeping
Comment from EPC
Aug 26, 2015 by Dan, EPC
Dear Guest: Thank you for taking the time to write this review. I am sorry that your stay was not satisfactory. As always, I will share your comments with my staff. Sincerely, Dan Gough General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Everything was great except breakfast was a little pricey.
Comment from EPC
Aug 20, 2015 by Dan, EPC
Dear Guest: Thank you for staying with us and thank you for the feedback. Come back soon. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Very clean accommodations. The cookies are great too!
Comment from EPC
Aug 20, 2015 by Dan, EPC
Dear Guest: I am glad you found our DoubeTree clean. Our cookies are the BEST! Dan Gough
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay.

Posted Aug 4, 2015
Stayed here for 2 nights on the 11th floor in a "Hilton Honors" king suite. There were long lines at checkin, the hotel was booked solid, but all the staff was friendly and helpful. They were out of cookies at checkin, and some customers checking in were complaining, but the place was booked up and slammed busy.....come on people it's not that big of a deal at all, they're just cookies. The hotel was clean, elevators quick, bar/restaurant area was terrific (the BBQ nachos were really great!) and the room was extremely comfy, upscale and modern. Everything in the hotel looked modern/updated and the staff was very friendly, especially the housekeeping services. Be advised, they charge around $20 a night extra (for each night) for possible damages that is refunded to your card a number of days later, that's kind of annoying, but it's policy at all Doubltree Hilton locations I've stayed at. Also, I wish there were at least some options for a complimentary breakfast, even if it was just toast/bagels/cereal etc. They do have a breakfast bar area in the hotel, but it's around a $15 premium per person. Kind of steep after paying around $300 for a 2 nights stay. All in all, a great stay and I highly recommend this hotel based on my 48 hour experience!
Comment from EPC
Aug 20, 2015 by Dan, EPC
Dear Guest: Thank you for staying with us and thank you for the feedback. Come back to see us again soon. Sincerely, Dan Gough General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Milton, FL

Great hotel

Posted Jul 18, 2015
The staff was great. My entire experience was great, however, the rooms are not cleaned with the expectation I expect from Hilton. The dust in our room was at least 3 weeks worth.
Comment from Hotel Management
Jul 21, 2015 by Dan, Hotel Management
Dear Guest from Milton, FL: Thank you so much for your business and for your feedback. My staff and I always appreciate the feedback from our guests. Please consider staying with us again in the future. Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight Stay

Posted Jul 13, 2015
Location: 30 minutes from the Arch
It was a wonderful experience and I would highly recommend it. There was plenty of towels and quite comfortable.
Comment from Hotel Management
Jul 16, 2015 by Dan, Hotel Management
Dear "Overnight Stay": Thank you for staying with us and thank you for the endorsement. Come back soon! Dan Gough General Manager
Comment from Hotel Management
Jul 16, 2015 by Dan, Hotel Management
Dear Overnight Stay: I appreciate the great comments. Thank you. Come back soon! Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Nice place at a fair rate

Posted Jul 13, 2015
This hotel is in a nice location that's just enough off the beaten path. Check-in and check-out both were very easy, and the staff is friendly. They even gave me cookies during check-in, which are fantastic. Overall a great experience. I definitely would return.
Comment from Hotel Management
Jul 21, 2015 by Dan, Hotel Management
Dear Guest from Nashville: Thank you so much for staying with us and thank you for touting our cookies. We are going to hold you to your comment about definitely returning. Do come back soon! Sincerely, Dan Gough General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Stay there on our annual Cardinals weekend...staff is excellent...great value for the money.
Comment from Hotel Management
Jul 8, 2015 by Dan, Hotel Management
Thank you very much for staying with us. I went to the Cardinals games myself on Saturday. I am glad you had a good time. Come back to see us again soon. Sincerely, Dan Gough