Don't pay cash. They will rip you off.
Posted Nov 7, 2016
When we checked in, I gave the clerk cash for the room. She informed me that she would have to charge me an additional $40 to hold for what she called an "incident fee". I ask what it was for and she replied "room service or damages to hotel property" and I would get it back the next morning when we checked out if no room service was ordered. Upon checked out, the morning clerk only gave me $7 dollars and some change. The only thing that I had charged to the room was a cup of coffee, which I sign the ticket for $2 and some change. Now I do not know where the additional $32 when, but I am assuming it went into someone's pocket. We was going to the Casino nearby and I wanted to make sure the Hotel bill was paid and that's why I wanted to pay bill on check-in. Also, there was a youth soccer tournament close and our floor was VERY NOISEY with youth running up and down the hall at all hours of the night. My wife and I didn't get much sleep.
Comment from Hotel Management
Nov 14, 2016 by Dan, Hotel Management
Dear Larry R:
I did respond to your first of two reviews and I now responding to the second of two reviews for the same stay. Mr. R, please don't take my word for it, but check your original reservation. I believe that the misunderstanding here is that you are not including the taxes on your reservation. You can also check the hotel's receipt, and if you don't have a copy of the receipt, the front desk will gladly supply you with one.