Comment from Hotel Management
Mar 12, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that we did not meet your expectations. To uphold our company's high standards, we will continue to strive to provide each guest with a comfortable room and professional customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.