Outdoor pool, sun loungers

Reviews of Wingate by Wyndham St. Louis Airport

2.5 out of 5
Wingate by Wyndham St. Louis Airport
10820 Pear Tree Lane, St. Ann, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1017 reviews" "
Rating 8 - Good. 221 out of 1017 reviews" "
Rating 6 - Okay. 52 out of 1017 reviews" "
Rating 4 - Poor. 26 out of 1017 reviews" "
Rating 2 - Terrible. 24 out of 1017 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

EMILY ELIZABETH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didnt like that there is no restaurant in the premises and have to order out to local stores. I loved the breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Location closed to airport. Like shuttle service!!!!!
Stayed 3 nights in Mar 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient to the airport with transportation to and from. I would recommend for short trips.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk personnel and breakfast was tasty.
Stayed 1 night in Mar 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport transportation is appreciated.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Second time within two weeks.
Stayed 1 night in Mar 2024

10/10 Excellent

Julia, Tulsa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Julia, Tulsa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was great for accommodating different flights in and out.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the earliest and nicest check ins of my life. The shuttle driver Mark was very prompt and courteous and the staff person, August, was extremely pleasant and helpful. I have done a lot of traveling, both domestic and international, and this is a first rate experience.
Stayed 1 night in Mar 2024

6/10 Okay

Alvin

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The desk staff was very friendly. However, housekeeping missed vacuuming our floor daily and there was a stained bed headboard and stains on the carpet. (Yuk!!!). Card key to parking lot gate failed to let us come & go.
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tammy

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
It was conveniently located and the bed was very comfortable. However, the common areas such as hallways and elevator area were quite dirty and clearly not cleaned often. Because housekeeping is not daily, people piled their trash such as pizza boxes or even trash bags outside of the rooms. Occasionally we smelled weed in the hallways.
Stayed 1 night in Mar 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a flight early next morning and also had a rental car to still return before heading to the airport. The gentleman behind the counter relieved a lot of stress by allowing me the opportunity to drop the rental car off that night (it was around 11:30 pm) and had their shuttle pick me up from the car rental place! I thought that was the kindest gesture to make. In the morning, catching a shuttle to the airport was easy. The shuttle leaves every 20 mins for convenience and the driver was very kind and professional. This is for sure the hotel of choice for me from this point on. I will also recommend this hotel to others. The beds are very comfortable as well as the pillows! I got a good nights rest. Thank you for your top notch customer service!
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Traveled with family
Bed railing sticking out on one the queen bed. Soap left on pump in shower. Otherwise stay was ok.
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff! Nice, comfortable room! What else can you ask for?
Stayed 1 night in Mar 2024

6/10 Okay

Jasmine, ALPHARETTA

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good value. Breakfast was good
Stayed 1 night in Mar 2024

8/10 Good

William

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property has changed brands since the last time I stayed here but the quality is still great. Rooms and facility are nice and clean. Staff is friendly and helpful. The only reason I didn't rate 10/10 is because housekeeping came, banging on doors at 930am on Saturday. Not sure if the room occupant needed assistance or if housekeeping was cleaning rooms early. Either way, it's a nice stay and I'll continue to stay in the future.
Stayed 4 nights in Feb 2024

6/10 Okay

Becky

Stayed 1 night in Mar 2024

2/10 Terrible

Olivia

Disliked: Staff & service, property conditions & facilities
I’ve been waiting to check in at the front desk for 45 minutes and there’s literally no employees. I have called and can hear the phone ringing. Another customer was waiting to catch the shuttle and had to call an Uber because there’s literally no employees anywhere. I can’t leave because my reservation is nonrefunfable, but I have to be at the airport at 4am and it’s already 9pm… awful experience so far. I’m traveling with a baby who is fussy and if absolutely love it if I could just get into my room to change him.
Stayed 1 night in Mar 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel when I need to catch an early flight from STL airport. The shuttle is convenient, and the staff is friendly and helpful. The rooms are clean and quiet, and the rates are very reasonable.
Stayed 1 night in Mar 2024

10/10 Excellent

brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. Would definitely stay there again
Stayed 2 nights in Feb 2024

2/10 Terrible

Kerste

Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closeness to the airport. Comfortable room.
Stayed 1 night in Feb 2024

10/10 Excellent

Kimesha

Liked: Cleanliness, staff & service, property conditions & facilities
Service was awesome
Stayed 1 night in Feb 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
They were amazing to deal with… we stayed there because of an early morning flight and it was canceled. So we had to adjust our schedule and they were extremely helpful
Stayed 1 night in Feb 2024

2/10 Terrible

Elizabeth

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The overwhelming mildew smell in the linens and rundown condition of both of our rooms was enough to question the validity of the other recent reviews. There were stains on the carpets in both rooms too. Our family couldn’t believe this is rated 9.2/10. So disappointed we paid $153 each for something worth half that, maybe. I have been in other Wingates that weren’t this bad for the same price. I would not recommend.
Stayed 1 night in Feb 2024
Response from August on Feb 21, 2024
I am so sorry this was your experience. I sincerely apologize and looked through your records and did not see any notes that this was shared during your stay. We are more than happy to compensate guests if their stay did not live up to expectations. If something was said to the desk and not followed up on I will research why this happened. Please reach out to us directly so we can make the situation right.

10/10 Excellent

Thomas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it's closeness to the airport and ease of getting there
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy from the time I walked in with the desk assistance and attitude, and I wanted a place to the Airport. Where it didn't meet my expectations was when I needed a notepad or pens there was none, when I wanted to make coffee, there was no complimentary bottled water. The toiletries were sparse, also sadly having to have to leave at 5 am the Breakfast was not ready, except for some stale muffins and coffee, one would assume being close to the Airport, people are required to leave early, and since they advertise the Breakfast, it should be ready for early dapartures. So, I give the staff a 10 and the amenities a 6
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Mary, Big Timber

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off interstate, clean, friendly, good barbecue place within walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas, Huntington Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay if you have an early flight. Staff are courteous and friendly, and can have a shuttle take you and pick you up from nearby restaurants. Definitely recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All Good here
Stayed 1 night in Feb 2024

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast service, good staff and great room clean and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Michaela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind
Stayed 1 night in Dec 2023

10/10 Excellent

Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good option for a quick visit
Stayed 1 night in Jan 2024

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jan 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Allisom

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff was friendly and knowledgeable. Shuttle service to/from the airport was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen, Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk is terrific
Stayed 1 night in Jan 2024

6/10 Okay

Mark, Shiloh

Average
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great for staying prior to boarding flight. Staff was super nice and helpful :)
Stayed 1 night in Jan 2024

10/10 Excellent

JOHN, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremie, Conway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities