Ratings based on 474 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

EEeeeww

Posted May 18, 2017
Cons: Maintenance, creaky soft bedding.
Nauseating toilet stain in room 921 reported early, then went unaddressed until I had to remind the desk 12 hours after first reported, but never fixed. No acknowledgment or update from management until I contacted them again. Was told eventually that the horrible stain was not organic residue but carpenters glue flushed by a careless contractor. Whatever the case, the dark thick crust lining the bottom of the toilet bowl was disgusting, there was no mistaking what it looked like no matter what it was, and it made you wonder what else might be wrong possibly with the sheets, towels, cushions and other surfaces, ventilation, etc in the room. No attempt by management to make things right -- no room change or offer to relocate me elsewhere. An icky and creepy experience. Have photos but was unable to post on this site.
3 out of 5
by A verified traveler

Price was right

Posted May 18, 2017
So this was more af a group of small buildings then a large hotel. My cousin and had the top floor which was actually a duplex. She had the bottom floor I had the top which we really liked. There are NO elevators and it was difficult bringing my suitcase up the stairs. I did call for help which came promptly. The evening front desk person was incredibly slow and we waited a long time to pay for snacks. Many of my family stayed here since we were all in town for a funeral and one reported seeing a rather large rat and My Brother had a rather disgusting issue with his toilet when he arrived which after several complaints was never fixed. I was ok staying here cause most of my family was there. As a woman traveling alone I would not recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Marion, IL

One of best places We've stayed!

Posted May 15, 2017
I was expecting basic hotel room. Walked in to a full kitchen(dishes included). Staff was super accommodating. Will definitely stay again if in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from st Louis

Great hotel

Posted May 10, 2017
The room was spacious and very clean, I would recommend this hotel to my friends and family
5 out of 5
Recommended
for Everyone
by A verified traveler from Westport

Everything was great.

Posted May 4, 2017
Pros: It was quite and comfortable.
Cons: nothing
It was wonderful experience. I enjoyed my stay there. The beds were super comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lincoln, NE

Huge rooms!

Posted May 1, 2017
Pros: Location, great breakfast, great customer service!
Cons: Nothing, it's fantastic!
Worker at night went out of his way to make sure we had a great room, and some extra snacks since we checked in late. On top of that, these rooms are huge, and we were made to feel very welcome by every worker there. I can't say enough great things about this hotel. I highly recommend it!!
3 out of 5
by A verified traveler

Upkeep

Posted Apr 30, 2017
Always suspect when the electrical cover plate behind the head board is missing. Makes you wonder what other details you are not seeing. Like no salt in salt shaker
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Apr 30, 2017
Very nice room & amenities with breakfast wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler

affordable

Posted Apr 29, 2017
clean and private. feels like home. book it through Expedia for a great price.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. louis, MO

Posted Apr 21, 2017
It's was more than I expected. I was very happy with my stay.