Just one Night
Posted Sep 20, 2016
The guy at check in could have been more polite, but we weren't really concerned. Some things in the room were not very clean. There was some "unknown" dried on the inside of the shower curtain. The cabinet doors where the trash cans were kept were sticky. There were cob webs all over under the dining table. The couch had a large furniture staple sticking out of the arm that my husband noticed when he sat down with the baby. Over all I'm glad we stayed one night only, because I wouldn't let the baby down to crawl around in there. The size of the room itself was the only real perk. Plenty of space for all of our stuff and the pack n play. Kitchen was convenient for bottle cleaning. Breakfast was terrible. The scrambled eggs were runny, there were no breakfast meats (bacon/sausage/etc). The muffins were semi frozen, the coffee was bad (according to my husband), and the cranberry cocktail juice from the dispenser was basically tasteless pink water. It was ok in a pinch on a budget, but I wouldn't book there again.
Comment from Hotel Management
Sep 25, 2016 by Teha-GM, Hotel Management
Thank you for your review. I do apologize that we did not meet your expectations. I will address all of your issues with my management team and staff members as we strive for nothing but the best. I do hope that you would allow us to redeem ourselves as this is not why we are #1 on TripAdvisor. I do look forward in hearing from you by calling 314-469-0060.
Thank you! GM