Ratings based on 1,514 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport.

Posted Feb 8, 2017
This was my third stay here. Each time is better and better.
Comment from Hotel Management
Feb 13, 2017 by dwight, Hotel Management
Dear Valued Guest, Thanks again for visiting and for being such a loyal guest. We appreciate your feedback and are so happy to see that we are working very hard to continuously improve our hotel. We look forward to your next visit. At Your Service Dwight Luna Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from F

Very clean, convenient location

Posted Dec 29, 2016
Hotel staff was very nice. Hotel was very clean and nice looking. Room was clean and the bed was comfortable.
Comment from Hotel Management
Jan 18, 2017 by dwight, Hotel Management
Dear Cass, Thanks again for staying with us, and for taking the time out of what is I'm sure a busy day to provide feedback on your experience. We are very happy to see that you enjoyed your stay and that our team delivered on our promise. We hope to see you again real soon. At Your Service Dwight Luna Director of rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2016
Bar was understaffed and had to wait almost 30 minutes for a drink.
Comment from Hotel Management
Dec 28, 2016 by Dwight , Hotel Management
Dear Valued Guest, Thanks again for choosing to stay with us during your Holiday travels. I'm sorry to hear of your wait in the lounge. This is not typical as we normally receive great feedback on our servers and bartender. We will continue to monitor schedule to ensure proper coverage going forward. At Your Service Dwight Luna Director of Rooms
2 out of 5
by A verified traveler from san francisco

Walls too thin between adjoining rooms!

Posted Dec 22, 2016
Hotel stay was ok until I was woken up at 4 am to the noises of the person in the adjoining room getting sick in the bathroom. It was awful. They were making super loud noises for the next 2 hours and I could not go back to sleep.
Comment from Hotel Management
Dec 28, 2016 by Dwight , Hotel Management
Dear Valued Guest, Thanks again for staying with us and for taking the time to provide feedback. While this was not something within our control I do apologize for the situation. We'd be happy to select a non adjoining room for you on your next visit to ensure nothing similar happens again. At Your Service Dwight Luna Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2016
Room was small and over looked the first floor roof.
Comment from Hotel Management
Dec 28, 2016 by Dwight , Hotel Management
Dear Valued Guest, Thanks again for staying with us and for taking the time to provide feedback. I'm sorry to see that you were less than satisfied with the size of the room and the view. Hopefully on your next visit you can let us know to place you in one of our larger rooms on the other side that you will most certainly find more enjoyable. At Your Service Dwight Luna Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend Seminar

Posted Dec 12, 2016
I stayed at the Hilton because a continuing education seminar was held at this location. My experience was very pleasant overall. The only drawback: Im still waiting for the coffee filters
Comment from Hotel Management
Dec 28, 2016 by Dwight , Hotel Management
Dear Valued Guest, Thanks again for staying with us during your seminar. I'm happy to see that you enjoyed your stay overall, but apologize for the wait for coffee. At Your Service Dwight Luna Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Close to the airport

Posted Dec 9, 2016
Just needed an overnight stay before going on to Branson. Ordered room service for dinner. The service was completed in a timely manner. I definitely will stay here again.
Comment from Hotel Management
Dec 10, 2016 by dwight, Hotel Management
Dear Loretta, Thanks again for staying with us on your way to Branson. I'm glad to see we were able to provide you with a comfortable oasis along your journey. I hope you enjoyed your time in Branson as well, and will stay with us again on your way back. At Your Service Dwight Luna Director of Rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from Temple, TX

Close to the airport

Posted Dec 7, 2016
Pros: Check in and check out was fast and courteous. Close to airport. Accommodating to my de-feathering of my room needs.
Cons: Maid take an extra minute to make sure that the bathroom is presentable.
Location: Close to airport is all I was concerned about.
Hotel and staff were nice, but the shower curtain liner was covered in mildew stains, put on backwards so the snaps were not correct, and only 4 of 12 had been snapped so it was hanging. Pink stains on the hand towel. Lamp beside the bed did not work. I booked here because I needed a pet friendly hotel, but was not told about the $75 additional fee, nor the $13 overnight parking fee.
Comment from Hotel Management
Dec 10, 2016 by dwight, Hotel Management
Dear Valued Guest, Thanks again for staying with us and for taking the time to provide feedback on your experience. I'm sorry to see that there were some cleanliness/maintenance concerns we missed in your room. This feedback will be shared with the Housekeeping team to improve the service they provide. As far as the charge for pets and parking, we do try to be as upfront as possible and post this information along with other details on or Website for future reference. We hope this doesn't prevent you from staying with us again in the future. At Your Service Dwight Luna Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016 on Orbitz
Close to the airport nice and clean and friendly staff
Comment from Hotel Management
Dec 1, 2016 by Dwight , Hotel Management
Dear Valued Orbitz Guest, Thanks again for choosing us out of all of the options available. We appreciate the warm comments, especially about the cleanliness and our friendly staff. We hope to see you again on your next visit to/through St. Louis. At Your Service Dwight Luna Director of Rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Did not ask for handicap room.

Posted Nov 27, 2016
Forced to stay . No uSable shower. No counter top in bath room. Half of outlets did not work
Comment from Hotel Management
Dec 1, 2016 by dwight, Hotel Management
Dear Kenneth, We appreciate you staying with us and for taking the time to provide some feedback on your experience. I'm sorry to see that you were unhappy with the bathroom layout of our handicap accessible room, and that there was an issue with some of the outlets. While there are ADA requirements on the bathroom layout I will definitely have our Maintenance team address any issue with the outlets if they find it was more than just the safety being tripped. At Your Service Dwight Luna Director of Rooms