If I could post pictures I would … around the area and inside the property was fun , nice people , welcoming, I could go on….
We were attending the NYE 2024 party in the roof top 360 bar which is in the East tower. We got stuck in the WEST TOWER….when we booked we were not told 11th Floor West tower. So if you book a King Suite Busch Stadium view and want to hang at the roof top bar be sure to book through the hotel directly.
We booked our room for $300 and paid $150 per person at the NYE party so we called down stairs ask a lady at the desk if we could be in the east tower and she was rude and told us “ You have to wait in line like everyone else “ we were like What??? We are just asking if you have rooms available in the east tower so when we leave the NYE party we will be in the same tower. LISTEN we knew when we got to the roof top it was going to be a blast IT WAS A BLAST and we were going to be Drunk … we wouldn’t make it far if we had to stay in the West tower.
A gentleman got on the phone and said please grab your things and come to the from desk we are going to help you out.
We got a new room in the East tower 1 King suite Busch stadium view .Room 1402 …
Seriously they could take care of there rooms better, bathroom tub knobs were exposed holes in the walls , made a nasty grinding noise when the water was running, caulk was pealing off … there is no reason for rust to be running down the walls, window seal hanging off the window. A lot of condensation