Ratings based on 252 Verified Reviews

3.5 out of 5
79% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Short visit,school interviews. Quiet and convenien

Posted Mar 1, 2017
Convenient walking distance to Washington university medical school and hospitals.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Pros: Nice room. Good breakfast.
Cons: Housekeeping services
Location: Nicely located by Forest Park.
Great room and good selections for breakfast. Only gave a 3 out of 5 for cleanliness because we did not receive any housekeeping services while there. We contacted the front desk but we were told that housekeeping had already left for the day. We did get clean towels from the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2017
We will stay here again when my son has another Dr appointment.
Comment from Hotel Management
Feb 14, 2017 by kowens@midashospitality.com, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kim O. Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Great hotel

Posted Feb 5, 2017
This is a great hotel because of its hotel staff and cleanliness. It's in a very good location with good restaurants and shops nearby.
Comment from Hotel Management
Feb 14, 2017 by kowens@midashospitality.com, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kim O. Front Desk Supervisor
1 out of 5
by A verified traveler

Would not recommend

Posted Nov 29, 2016 on Hotels
We were terribly let down. This was no where near our stays else where. The room was bad. Smelled like smoke. Had hair all over the bathroom including the shower. The sheets on the bed had been used. A zero in cleanliness
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Kim O. Front Desk Supervisor
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Staff was great, helpful. Lobby area was clean but corridors and decor need updating. Room was quiet and comfortable.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kim O.
4 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kim O. Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 18, 2016
Hotel was dated and dilapidated, location is fantastic, and staff is very warm and welcoming. The manager contacted me to inquire as to how to improve my satisfaction with my stay.
Comment from Hotel Management
Nov 21, 2016 by Kim O, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies that you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Kim O. Front Desk Supervisor
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Pleasantly surprised!

Posted Nov 18, 2016 on Orbitz
Pros: Clean rooms, helpful and friendly staff
Cons: The fan in the room couldn't be turned off which was a bit annoying and breakfast wasn't the best
Location: Extremely walkable to a nice downtown-ish area. Extremely convenient.
I was pleasantly surprised with my stay at this hotel. We were in town for a work conference and this was the most affordable for what we needed. The staff (Victoria I believe at the front desk rocked) was WONDERFUL and super helpful with recommendations of where to eat and what to do in our free time. The rooms were super clean and well maintained. The breakfast was well, a hotel breakfast, but you get what you pay for I suppose. I was very pleased with my stay here and would stay again next time I'm in town.
Comment from Hotel Management
Nov 21, 2016 by kim o., Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 18, 2016
Very nice and friendly staff. There is nothing fancy about the hotel, but it was clean and in a good location. I would stay there again.
Comment from Hotel Management
Nov 21, 2016 by Kim O, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kim O Front Desk Supervisor