Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 17, 2015
Staff great. Room ok a/c made lot of noise and bathroom floor sticky
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Nice hotel near downtown

Posted Aug 9, 2015
Pros: The price was nice, the facilities were excellent, parking was inexpensive and the staff was friendly.
Cons: I would have liked to have an included breakfast, not one at a surcharge.
Location: I would recommend this hotel because of the price and friendliness
This Holiday Inn was easy to find from the expressway. The rooms were newly renovated and clean. It was an easy walk to Busch Stadium , the Arch and downtown restaurants. The hotel staff were very friendly and helpful.
1 out of 5
by A verified traveler

Roach motel!!!

Posted Aug 3, 2015
We were extremely disappointed! The room was small with very limited temperature control. The water pressure in the shower fluctuated and was either scolding hot or cold. We discovered a roach crawling up the bathroom wall also. My family had the continental breakfast where I discovered a hair on my plate. It was also questionable at times if the elevators would work or not. When visiting St Louis again we will stay elsewhere for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Nice Stay

Posted Jul 31, 2015
Pros: Staff is very friendly.
Location: We went to two St. Louis Cardinal's games and walked to and from both times.
The staff is very friendly and helpful. Parking garage not attached to hotel. Room service was very good. Overall, we had a good experience staying here. We will stay again next summer
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean good hotel

Posted Jul 28, 2015
Walking distance to ballpark and friendly staff a little confusion on the parking garage fee but was quickly cleared up. Overall a good time was had.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Beautiful hotel

Posted Jul 27, 2015
The room was clean and beautiful. The staff was nice when we were there, but prior to arrival I called to ask a question and the man on the phone wasn't very personable. My only other issue was that someone left a dirty room service tray in the hall for pick up and it sat there for well over 10 hours before someone came to get it. That was gross. Other than those things, we were very happy with the location (within walking distance to many places,) the pool water was not freezing like in many places, there were cute little cabanas for comfort and privacy while at the pool, and kids eat free with adult meal at the restaurant downstairs.
3 out of 5
by A verified traveler

Posted Jul 22, 2015
Cons: The air conditioner was not good, room never cooled off sufficiently. No bars of soap (or shampoo). We called for it, but had to go in person to get.
Hotel was lacking soap, bath mat towel and decent air conditioning. Staff mostly nice. Breakfast that was cost money, was seriously lacking. They could not keep the offerings replenished. I could not eat eggs at the same time as bacon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping attractions

Posted Jul 21, 2015
The hotel staff was tremendous. Very friendly! Our room was upgraded however there were many things that were not satisfactory about the room. The curtains were not hung properly. The fan in the bathroom was very noisy. The mini fridge was not located in the cabinet but rather sitting on the floor next to a chair. Two of the lamps did not have lightbulbs. The sheets and cover on the bed were awful. Very stiff and rough. Not comfy sleeping at all. The curtains also did not close.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Weekend In St. Louis

Posted Jul 14, 2015
Pros: Conveniently located
Cons: Only negative I had was when we received a call at 3:06 a.m. asking how many blankets we wanted . . . we had not called for any blankets
Location: The arch, the stadiums, the tram, lots of things to do in downtown St. Louis.
Convenient location to the stadium. Hotel desk staff were very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alsabawy

Nice hotel close to the Arch.

Posted Jul 11, 2015
It was really good time living in this hotel. The people in the front desk was very helpful. The Wifi service was excellent. The pool was good and my daughter enjoyed swimming in the pool. All my family want to thank you guys on your service.