Reception

Reviews of Forest Park Hotel by MDR

3 out of 5
Forest Park Hotel by MDR
5915 Wilson Ave, St. Louis, MO

Reviews

7.2

Good

Rating 10 - Excellent. 160 out of 380 reviews" "
Rating 8 - Good. 61 out of 380 reviews" "
Rating 6 - Okay. 56 out of 380 reviews" "
Rating 4 - Poor. 40 out of 380 reviews" "
Rating 2 - Terrible. 63 out of 380 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was really shocked by just how poor of an experience this hotel was. I knew it was a budget hotel, but even at about $100/night, you still expect certain things. The room had carpet coming up in the corners. Our toilet didn’t flush properly, and we had to take the lid off and manually flush about 1/2 time. The sheets were stained. The chair was stained. The towels were stained. There were hairs everywhere in the bathroom (like on the ceiling everywhere). Stuff all over the walls. We stayed for 3 nights, housekeeping never once went into our room. The elevators feel medieval. We ran into other folks around the elevators and all the other guests would joke with us about how sketchy the elevators were. However, every staff member I interacted with was lovely. Kind and helpful, which makes me think this is a lack of resources issue. I checked in on a Friday night and there was only one woman getting a line of people checked in with no help, but she was still answering everyone’s questions about the area with kindness. It’s definitely not the staff making this place feel more like a $50/night motel than $100 /night.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ceasar

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The only issue i had was the smell but other than that my night there was good!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service
Stayed 3 nights in Apr 2024
Response from Cornice W on Apr 22, 2024
Hello Jessica, thank you so much for taking the time to post your rating. We are glad to see that you've had a positive guest experience with us. Safe travels

8/10 Good

Brittany

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cornice W on Apr 15, 2024
Hello Brittany, thank you so much for posting your rating. I am so glad to see that you had a good guest experience with us. Safe travels

10/10 Excellent

Netlora

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a great place when we visit love the entire stay
Stayed 1 night in Apr 2024
Response from cornice w on Apr 15, 2024
Netlora, thank you so much for continuing to stay with us. Your review is very important to us, see you again soon. Safe travels

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and curtious. I would defi itely recommend this place for others. Thank you for having us.
Stayed 2 nights in Apr 2024
Response from cornice w on Apr 15, 2024
Hello Daniel, thank you so much for taking the time to post your rating. Hopefully, we will see you again soon. Safe travels

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Recently redone, great location, very nice staff.
Stayed 3 nights in Apr 2024
Response from cornice w on Apr 15, 2024
Hello Jessie, thank you so much for posting your rating. I am glad to here that you had a positive guest experience with us. Safe travels and hopefully we will see you again soon.

4/10 Poor

Sandie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and out of date. Noisy. Window leaked and phone didn’t work.
Stayed 1 night in Apr 2024
Response from Cornice W on Apr 12, 2024
Hello Sandie, thank you for posting your rating. Your review is very important to us. Hopefully, you will give us another chance to make your stay great. Safe travels.

2/10 Terrible

Andrae

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything
Stayed 2 nights in Apr 2024
Response from Cornice W on Apr 8, 2024
Hello Andrae, thank you for posting your rating. Your review is important to us hopefully, next time we could make your stay a 5 out of 5. Safe travels.

6/10 Okay

Keke

Traveled with family
Liked: Staff & service
They don’t do rooms service
Stayed 2 nights in Apr 2024
Response from Cornice W on Apr 5, 2024
Hello Keke, thank you for taking the time to post your rating. Your review is very important to us. Hopefully, next time we could improve your stay and make your stay a 5 out of 5. Safe travels

8/10 Good

Karon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome
Stayed 1 night in Apr 2024
Response from Cornice W on Apr 9, 2024
Hello Karon, thank you for posting your rating. Customer services is our top priority here at Forest Park Hotel. I am glad that you enjoyed your stay. Safe travels

8/10 Good

Robert

Liked: Staff & service
Nothing special but was ok for the money what we paid. Relatively safe neighborhood what was important to us.
Stayed 1 night in Mar 2024
Response from Cornice W on Apr 1, 2024
Hello Robert, thank you for posting your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff here is awesome
Response from Cornice W on Apr 1, 2024
Hello, Karon, thank you for posting your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 Okay

Scott

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful. Rooms were clean and neat. Could use some remodeling or upgrades. highway very close can cause a noise concern.
Stayed 1 night in Mar 2024
Response from Forest Park Hotel on Mar 30, 2024
We thank you for the good review Scott. We are currently in renovation stage at the moment. Please do come back once renovation is completed and we can give you a even better stay. Also don't forget to request a room on the opposite side of the highway. Have a wonderful day!

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Cornice W on Mar 29, 2024
Hello, Chelsea thank you for posting your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 Okay

Doug

Business traveler
Clean and comfortable older hotel. Friendly staff. Traffic noise from the Highway all night was a problem for me sleeping properly though..
Stayed 1 night in Mar 2024
Response from Forest Park Hotel on Mar 29, 2024
We thank you for the review. Hopefully you will come back and stay with us once renovation stage is complete. Remember to request the opposite side of the highway so you can have a better stay. Have a great day!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always professional and friendly!
Stayed 1 night in Mar 2024
Response from Cornice W on Mar 28, 2024
Hello, Donna thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 Okay

Phenix

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was run down, it had wall paper that was peeling off the walls in lobby and hallways. It definitely needed some renovation. Rooms were like the pictures, very clean, only complaint was toilet was in middle of the bathroom and was crooked.
Stayed 1 night in Mar 2024
Response from Cornice W on Mar 16, 2024
Phenix, thank you for posting your rating. We appreciate your feedback and we are currently in the process of renovations. Please come back to see us in a few months and watch our exciting progress. Hopefully, next time we could make your stay a 5 out of 5. Safe travels

10/10 Excellent

joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at this hotel . We were there several days and the staff was always friendly we never had any issues . Security was very good here at first I though for a small hotel they over did it with the security on duty but he turned out to be very helpful he helped with luggage and for any other needs you may have he was there to help
Stayed 1 night in Mar 2024
Response from Cornice W on Mar 16, 2024
Hello, Joann thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Excellent place to stay, staff is Awesome. Very Clean inside and out. The only downside is its right by the freeway so road noise, but inside you can hardly hear it so I highly recommend staying here,and close to zoo,hospital and all the good stuff.
Stayed 2 nights in Mar 2024
Response from Cornice W on Mar 16, 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

8/10 Good

Eric, Wylie

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Cornice W on Mar 16, 2024
Hello, Eric thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 Excellent

Ryno W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from staff on Mar 16, 2024
Ryno thank you for an amazing review, we look forward to you staying with us again. Safe travels.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Applicable
Stayed 4 nights in Mar 2024
Response from front desk on Mar 13, 2024
Tim thank you for the amazing review, looking forward to have you with us again

4/10 Poor

JOURDAN

Stayed 1 night in Feb 2024
Response from Cornice W on Mar 8, 2024
Hello, thank you for your rating Jourdan. I'm glad that you gave us another chance after this stay. Hopefully we have improved your guest experience with us. Safe travels

10/10 Excellent

Marvin

Liked: Amenities, property conditions & facilities
Let me my wife arrived at the hotel it was nice it was easy to get your room the staff was very kind the rooms were very nice
Stayed 2 nights in Mar 2024
Response from Cornice W on Mar 4, 2024
Hello, Marvin thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the activity I planned in STL.
Stayed 3 nights in Feb 2024
Response from Cornice W on Mar 1, 2024
Hello, Greg thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 Okay

Lea, Saint Louis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff ruined my stay. The woman at the desk kept taking my stuff off of the luggage cart. Did I ask her to take the things off? No. Was she going to actually help my sick little boy and I to our room? No. When I mentioned that I hoped she didn't put me far away from the entrance, she said no. It was literally one room away from the furthest away. I asked delivery to bring our food to the room, because I was taking care of my sick child. The woman held our food, and I had to leave him. Our food was sitting on the front where everyone walks by, with no one there. No one was watching our food, that they refused to allow the person to deliver to us. The next day, the next delivery driver was chased down to not deliver our food to us by the man working the front desk. That man called me to go down there to get out food. He then called me again, stating that our food was still down there and that I needed to go get it. I told him I was preparing myself to go down to the lobby and taking care of my son who was in really horrible shape at that moment. The guy said he'd bring our food up. Once he got to our door, he noticed that I had a luggage cart. He said that I couldn't keep it in the room. I didn't argue. I asked if someone would be able to bring it back up in the morning for my departure. He said, no. I asked how I was supposed to get all of our luggage all the way down there and out in the front for our car. He shrugged, stated that there's no one at the front desk, & left.
Stayed 2 nights in Feb 2024
Response from Cornice W on Mar 1, 2024
Hello Lea, thank you for taking the time to post your rating. Our hotel policy states that all deliveries must be picked up from the front desk for the safety and security of all guest. Our staff hand delivered your items a few times and went above and beyond to meet your needs. Hopefully, next time we could make your stay a 5 out of 5. Safe travels

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel... Nice hot water, excellent assistance when necessary. Free parking Didn't mind it at all!
Stayed 2 nights in Feb 2024
Response from Cornice W on Feb 26, 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 Excellent

Ermeshia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great
Stayed 1 night in Feb 2024
Response from Cornice W on Feb 26, 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 Okay

Glennycia

Stayed 1 night in Feb 2024
Response from Cornice W on Mar 20, 2024
Hello, Glennycia thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Hopefully, next time we can make your stay a 5 out of 5. Safe travels

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 23, 2024
Thanks for taking the time to leave a great review. We are happy that your lodging needs where met. Safe travels

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024
Response from Cornice W on Feb 24, 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Feb 2024
Response from Cornice W on Feb 23, 2024
Thank you so much for a great review Sheryl. Our staff take pride in providing wonderful customer services to our guest. We look forward to seeing you again soon. Safe travels

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from front desk on Feb 18, 2024
hello Sheena we want to appreciate your amazing review. We are happy to make your staying a wonderful stay away from home, we hope to see you again

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Forest Park Hotel on Feb 17, 2024
Jimmie, thank you for a great review. It's always a pleasure to see you. Safe travels

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from Cornice W on Mar 20, 2024
Hello, Robert thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 Excellent

Demeshs

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Cornice W on Feb 13, 2024
Thank you for your review Demeshs. We look forward to seeing you again soon. Safe travers

8/10 Good

Miranda

Traveled with partner
Liked: Staff & service
The front desk agent who checked us in the night of 2/9 was amazing! I didn't get her name, but she was so kind and worked to immediately resolve an issue with our reservation. She was also actively sanitizing the area when we walked in, which is always nice to see. The shower water pressure was very low, and the toilet was crooked and struggled to flush. Other than that, it was a nice stay.
Stayed 2 nights in Feb 2024
Response from Cornice W on Feb 13, 2024
Thank you for leaving a good review, the pleasure was all mines. We look forward to seeing you again soon. Safe travels

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price and location this was great.
Stayed 2 nights in Feb 2024
Response from Cornice W on Feb 10, 2024
Devon, we definitely appreciate your great review. We look forward to seeing you again soon. Safe travels

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Noisy, cobwebs
Stayed 1 night in Feb 2024
Response from Cornice W on Feb 10, 2024
Thank you for your review Jeff. Hopefully, you will give us another chance to make your stay a 5 out of 5. Safe travels

10/10 Excellent

Matt

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start the review off with the staff. Every single staff member that i had any interaction with, was friendly, helpful and genuine. We were treated like family. I have 25 years in customer service and hospitality, and this staff is one of the best overall that i have ever seen. My wife and I stayed for 10 days, and we enjoyed it. We were impressed with the price.....we have stayed at many other hotels in st louis that were charging the same or more than forest park hotel, that were not even close to the level we found at forest park. Each room has a private balcony. Theyre nice large rooms. The beds are reasonably comfortable. The rooms are a little dated but they are kept clean and in good repair. The only things we found that were not good: there were numerous guests that were fighting all hours of the day and night, screaming, slamming doors, assaulting each other. And this would go on for HOURS. Now this isnt the fault of the hotel, but there was nothing done by management to get them to stop, because it continued throughout our stay. Overall a great location staff and stay for a reasonable price. We will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Cornice W on Feb 10, 2024
Thank you so much for all of your feedback and a great review. Our goal is to constantly improve all of our guest experience and customer service. We look forward to seeing you and your family again. Safe travels

2/10 Terrible

Kelsey

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not clean and had to switch 2 rooms. None of them were cleaned upon arival at 7pm. Ended up staying at a completely different hotel.
Stayed 1 night in Feb 2024
Response from Cornice W on Feb 10, 2024
Thank you for your review. I apologize for any inconvenience, hopefully you will give us another chance to make your stay a 5 out of 5.

10/10 Excellent

Claudia

Stayed 1 night in Dec 2023
Response from Cornice W on Mar 20, 2024
Hello, Claudia thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

2/10 Terrible

Jason

Stayed 1 night in Jan 2024
Response from Cornice W on Mar 20, 2024
Mr. Jason hello again thank you for taking the time to post your rating. Safe travels

8/10 Good

Rachel

Liked: Staff & service
The staff is nice, they have security for the parking lot which really good.
Stayed 1 night in Jan 2024
Response from Cornice W on Feb 2, 2024
Thank you for a good review, Rachel. Guest relations is our top priority here at Forest Park Hotel. We look forward to seeing you again soon. Safe travels

4/10 Poor

Tracey

Disliked: Cleanliness, staff & service
The room was not clean
Stayed 1 night in Jan 2024
Response from Cornice W on Feb 2, 2024
Thank you for your review. With just one call to the front desk we would've met your accommodation. Hopefully you will give us another chance to make your stay a 5 out of 5. Safe travels

4/10 Poor

Audrey

Traveled with partner
During my stay I was charged a 25$ fee that I never received back and then a complete stranger came into my room with an extra key and was not invited inside
Stayed 1 night in Jan 2024
Response from Cornice W on Jan 31, 2024
Thank you for your review. We appreciate your continuous stay with our hotel. Our hotel policy requires a small deposit of 25 for incidentals, which is released in 5-7 business days. Hopefully, we can make your next stay a 5 out of 5. Safe travels

10/10 Excellent

William A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pitures decorations very exciting esoecially to old carpenter
Stayed 1 night in Jan 2024
Response from Cornice W on Jan 31, 2024
Thank you William A for a great review. We look forward to seeing you again soon. Safe travels

10/10 Excellent

Leticia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024
Response from Cornice W on Jan 31, 2024
Thank you so much for a positive review. We look forward to seeing you again soon. Safe travels

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cornice W on Jan 26, 2024
Tamra, thank you so much for a positive review. We look forward to seeing you again soon. Safe travels