Ratings based on 288 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
NicePosted Sep 29, 2015
Hotel was what we were expecting. Out only complaint was we were told the first floor was recently remodeled. However, there was duct tape on the floors and bathroom fixtures were outdated. I wouldn't have noticed except I was expected it to be really nice for being just remodeled
for Everyoneby A verified traveler from Missouri
REPEAT CUSTOMER!Posted Sep 29, 2015
Cons: I had absolutely no issues at all.
Location: There is a mall right across the street. Two doors down is a Krispy Kreme! Need I say more?
We had friends from out of state here to go to the Rams/Steelers football game. My husband and I stay at this hotel everytime we are in St. Louis overnight. We love the location, the cleanliness of the hotel, the staff - it's just one of the cleanest we have ever stayed in. Our friends were impressed. We got an upgrade so we were able to get a suite instead of just a room which was nice!! It provided a little bit of added privacy. Will stay here again and again!!!
by A verified traveler from From Texas
Not what we reserved.Posted Aug 2, 2015
We reserved a double queen, non-smoking room. When we checked in, they were really friendly and gave us our room key. They never once said anything about a change or issue. We go to our room and open the door and it is a one king bed and a pull out couch and the room smells like cigarettes. I called down to the front desk and the proceded to tell me there had been a water leak and rooms moved around and that this room would still fit my family. Needless to say, I was none too happy about staying in the smelly room. My kids complained of the springs in the pull out and the cot that stuck out making it feel like they were sleeping on rocks. I will not stay there again. They could have contacted us about not being able to meet expectations of our reservation or even told me when we checked in, but they just basically told me that since I reserved through Expedia, I get what they give me.
for Everyoneby A verified traveler from saint louis
Posted Jul 11, 2015
Close to the shopping area. Room was kept clean. Breakfast was ok wouldn't pay more to have it included, there are plenty of restaurants around the hotel to go eat at.
for Everyoneby A verified traveler from illinois
Nice hotel, pleasant stayPosted Jul 1, 2015
Location: It was right off the interstate, which was nice. Close to a Target, Marshall's, Starbucks, and lots of restaurants.
It was a good overall experience. The hotel was undergoing renovations at the time, the noise level was a bit high. Had I known it was under construction, we would not have booked there. I would've appreciated a warning/note on the booking website. The staff were very courteous, the room was clean and comfortable. Overall, we had a good stay.
for Business Travelersby A verified traveler from Missouri
So glad I stayed here!Posted Jun 27, 2015
Cons: nothing comes to mind
Pleasant from front desk check-in to needs through out the night. I typically do not utilize room service, but glad I was in the mood to do just that! Meal and presentation was a nice treat. Room was well kept and clean. Loved that they had a surge protector with numerous outlets mounted at the desk. Need many outlets for charging and I didn't have to crawl under a table/desk to use! Very friendly staff start to finish. Must have been told "Good Morning" six times!
for Familiesby A verified traveler
Posted Jun 24, 2015 on Hotels
for Personal Eventby Ed
Posted Jun 22, 2015 on Hotels
for Couplesby Pamela from Joplin
Cardinals getaway.Posted Jun 19, 2015 on Hotels
Was up for the cardinals royals games. We alway stay at this hotel and have never had a problem and have always enjoyed our stay here.
for Couplesby Linda from SE Missouri
Average stay.Posted Jun 17, 2015 on Hotels
Rooms ok. For price needs updating and provide free breakfast.