Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, SC

Posted Dec 9, 2015
Hotel was clean, and well kept. Everything in the room was in working order. I would stay here again!
Comment from Hotel Management
Dec 28, 2015 by Jenny M., Hotel Management
Thank you for taking the time to comment on our hotel. I am pleased to hear that you enjoyed your stay and I will pass this information on to the rest of our staff. We hope that you stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from saint louis mo

Great hotel down the street from Hollywood Casino

Posted Nov 9, 2015
Restaurants and gas stations that you can walk to not to mention that they have a great buffet breakfast between 7-10am and I beat my husband in basketball yes you heard me a basketball court can you believe it while the kids enjoyed the luxury of indoor pool wow love it!!!!!
Comment from Hotel Management
Nov 12, 2015 by Avinas Nokhai, Hotel Management
Dear Mimi, Thank you very much for your feedback and I am glad to read that you had a memorable stay at the Homewood Suites. Beating your husband in basketball was awesome to read. Sincerely, Avinas Nokhai General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Holy convocation

Posted Nov 9, 2015
Staff was very nice and professional , when handling any of my issues . overall stay was not bad . we had to move to another room do to some minor but concern issue
Comment from Hotel Management
Nov 12, 2015 by Avians Nokhai, Hotel Management
Dear Lawhorn Family, Thank you very much for your feedback and am I glad to hear that my staff was able to make your stay pleasant despite some minor issues. Sincerely, Avinas Nokhai General Manager
3 out of 5
by A verified traveler

Posted Nov 8, 2015
Pros: Dirty!
Cons: Clean better and check maintenance items.
We have stayed in many hotels and this by far was unacceptable. The toilet ran ALL night, the ceiling fan had so much dust is was hanging off, the shower head was broke so we had to use the hand held shower head to shower.
Comment from Hotel Management
Nov 12, 2015 by Avinas Nokhai, Hotel Management
We greatly appreciate your feedback to assist us in areas we need to improve. Here at the Homewood Suites Riverport, we will definitely pay more attention to maintenance and cleanliness issues. Sincerely, Avinas Nokhai
5 out of 5
Recommended
for Couples
by Not Provided from Southeastern Wisconsin

Not too bad at a discount

Posted Nov 3, 2015 on Hotels
Stayed in a king suite. We had received a discounted rate and at that price the room was a great deal, but I wouldn't have said that if we paid full price. Compared to other suites I've had the pleasure of staying in, it was small. It was in a business park, so not a lot to do within walking distance, but close enough to a casino and St. Charles accross the river. Will stay again if we get a discount again.
Comment from Hotel Management
Jan 16, 2016 by Verified Travelor, Hotel Management
Thank you very much for your feedback and staying with us. We definitely appreciate any feedback you may have for us to have better accommodated you. We also provide a shuttle service from 5am - 1am that will take you anywhere within a 5 mile radius and to Historic Downtown St, Charles. Looking forward to having you stay with us and make your next stay more memorable. Sincerely, Avinas Nokhai General Manager
3 out of 5
Recommended
for Families
by Quincy

Posted Oct 31, 2015 on Hotels
It was too tight in the room
5 out of 5
Recommended
for Personal Event
by A verified traveler

I will return to this hotel

Posted Oct 30, 2015 on Hotels
I was there to visit a friend and was very pleased with my stay at this hotel... My only issue was as I was leaving I and another guest heard the staff having a huge fight in one of the staff rooms.. Very unprofessional and unacceptable... Outside of that my stay there was AMAZING!
Comment from Hotel Management
Jan 16, 2016 by Verified Travelor, Hotel Management
Thank you for your feedback and am glad to hear that your stay was great. I appreciate your comment about the staff in the back office and will make sure to address that issue here at the Homewood. Looking forward to having you stay with us in the future. Sincerely, Avinas Nokhai
3 out of 5
Recommended
for Families
by Alice from Humboldt, Tn

Really Dissapointed

Posted Oct 27, 2015 on Hotels
Had 3 adults & 2 kids. Sleeper sofa was terrible; took mattress off & put on floor. A couple of pillow cases were dirty, coffee maker still had old used filter in it, the the shower leaked all over the floor due to design & because it had a hand held shower which wouldn't stay straight due to cheap plastic hose. I would have thought more of Hilton branded room. One positive; they didn't charge us.
5 out of 5
Recommended
for Families
by A verified traveler

conveniently located

Posted Oct 23, 2015 on Hotels
lots of room. close to interstate.
4 out of 5
Recommended
for Families
by Michelle from IL

Nice family stay!

Posted Oct 20, 2015 on Hotels
The room was very nice for the price. The kitchenette made it very comfortable as well. The sofa sleeper was ok but the blankets weren't the greatest. Also the hotel should really consider changing the carpet in the hallways bc it's covered in orange stains and an extreme tripping hazard due to raised up sections. The continental breakfast was amazing and always fresh :) the pool was very nice but busy :)