Posted Feb 10, 2017
I would highly suggest looking elsewhere in the large city of Saint Louis. This hotel property is deceiving, it appears nice and inviting on the outside, especially being connected to a casino across the street, and another 4-star hotel across from that. But, this property is an absolute disaster. The smell is horrendous when you walk in, reeks of smoke. The staff are unprofessional and do not fit the traditional mold of a friendly, inviting hotel staff. The layout is awkward, all rooms and doors are front facing to the inside of the hotel. To sum it up, the caliber of the hotel attracts that same caliber of person to come to it. The whole place is just not where it should be. Its sad, because the location of this place it good right by the arch, and right by the river. It has great potential to be very upscale, but its just not there yet. Not to mention, possibly the worst part, there are reviews on Yelp and other sites that within the past 6 months, some tenants have reported signs of bedbug bites. Seriously? YUCK!