Ratings based on 1,275 Verified Reviews

4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Findlay, IL

trusted hotel.

Posted Apr 23, 2018
I stayed only one night after taking in a Cardinals game. I chose this location because I have stayed here a few times before and I know I can trust this specific hotel. It is clean, very comfortable and the staff is very friendly. I will stay here again.
4 out of 5
by A verified traveler

Hotel is still nice but.....

Posted Apr 23, 2018
The elevator was not working properly. Lucky I was only on 3rd floor....that’s only real complaint but need to be fixed ASAP
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Great hotel wonderful staff and accommodations

Posted Apr 16, 2018
This hotel is very nice and recently updated. Each room has Netflix or Hulu. If you book through Expedia make sure to pay close attention and get the room that includes breakfast. This is not your typical continental breakfast. You get omelets your way, bacon, fruit bar, danish, juice or order from the menu. You can also choose a sit down dinner at night or a night cap at the bar. I would highly recommend this hotel to anyone staying in St. Louis or wanting to be close to the airport. Very family friendly and very accommodating. We will be staying again soon just because of the atmosphere and location.
Comment from Hotel Management
Apr 17, 2018 by Ryan, Hotel Management
Dear stephanie, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences especially regarding our atmosphere. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again. Sincerely, Ryan Konz General Manager
2 out of 5
by A verified traveler from illinois

would not recommend!

Posted Apr 15, 2018
When we checked in, the staff at the front desk was nice, but when we got to the room it smelled so bad like sewer. We had to go and buy spray to combat the smell. We kept spraying it the 2 days we were there.
Comment from Hotel Management
Apr 16, 2018 by Ryan, Hotel Management
Dear carlos, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank you again for your honest feedback. We hope you give us another try the next time you travel to the area. Best regards, Ryan Konz General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

No free wifi.

Posted Apr 13, 2018
I’ve stayed at this particular hotel three times now, and will probably stay at this hotel for any future trips. The staff has always been pleasant. The rooms have always been clean and nice. The one time that breakfast was included in our package, I found the variety and buffet style to be worth the $10, if it was not included, but I am generally not a breakfast person. The only issue I have is that wifi is not included in the room price, but an additional $10/night. We bought a package that said free wifi, and it took speaking with a manager to get this sorted out. This seems to be an issue every time we stay. It’s an annoyance, but as long as the staff continue to be quick and courteous resolving that issue, we will continue to stay at this hotel.
Comment from Hotel Management
Apr 13, 2018 by Ryan, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again. Sincerely, Ryan Konz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport.

Posted Apr 11, 2018
Room was clean and comfortable. Staff was excellent.
Comment from Hotel Management
Apr 12, 2018 by Ryan, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences especially regarding our staff. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again. Sincerely, Ryan Konz General Manager
3 out of 5
by A verified traveler

Old hotel with price high

Posted Apr 8, 2018
The very good of this Marriott is the location if you travel by airplane. The other good thing is the menu, rarely hotels have quality in their restaurants but this hotel offer few good dishes as for example a pork wiennersnitzel really good, that means the kitchen has a real chef.
Comment from Hotel Management
Apr 9, 2018 by Ryan, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again. Sincerely, Ryan Konz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2018
Check-in was easy and the staff was extremely nice and helpful.
Comment from Hotel Management
Apr 9, 2018 by Ryan, Hotel Management
Dear MoMo, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences especially regarding our staff. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again. Sincerely, Ryan Konz General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Belleville, Il

Nice hotel. Nice price

Posted Apr 7, 2018
My experience was great. I have only one problem, which is the lack of free breakfast
Comment from Hotel Management
Apr 9, 2018 by Ryan, Hotel Management
Dear Patrick, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again. Sincerely, Ryan Konz General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
The stay was pleasant and the room was clean. The staff was very nice and helpful.
Comment from Hotel Management
Apr 4, 2018 by Ryan, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback. I appreciate your feedback regarding your experiences especially regarding our staff and cleanliness. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Once again, I sincerely appreciate you taking the time to share your experiences related to your stay. We certainly look forward to serving you again. Sincerely, Ryan Konz General Manager