If you like sleeping in a gray box then this is the hotel for you! The rooms were ALL gray, no pictures--just very cold feeling!!!! The maid service was not good. Did not give us coffee or cups for the coffeemaker. Didn't replenish the towels.Was told our bill would be delivered under the door the evening before we check out and that wasn't done.
It is located in the heart of the action downtown so that's a plus.
Comment from Hotel Management
Oct 26, 2016 by Tara L, Hotel Management
Thank-you for taking the time to review our hotel. I apologize that your experience during your recent stay at the Marriott St. Louis Grand Hotel did not meet your expectations. I have shared this feedback with the proper hotel personnel so that we can improve upon it.
Thank-you again for your time and I hope that we are given another opportunity the next time that your travels bring you to the St. Louis area.