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Reviews of Motel 6 Hazelwood, MO

2 out of 5
Motel 6 Hazelwood, MO
5781 Campus Ct, Hazelwood, MO

Reviews

5.6
Rating 10 - Excellent. 178 out of 1002 reviews" "
Rating 8 - Good. 184 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 161 out of 1002 reviews" "
Rating 2 - Terrible. 322 out of 1002 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Sherrylynn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No microwave or refrigerator in the room
Stayed 1 night in Apr 2024

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
It’s alright place to crash for a few nights
Stayed 1 night in Apr 2024

10/10 Excellent

Adison

Stayed 2 nights in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness
Quite
Stayed 1 night in Apr 2024

2/10 Terrible

Janna Liz

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the front was an Indian man who was very rude. We were given a non-smoking room, but when we got inside, it smelled so much of tobacco and smoke that my partner needed to wear an KN95 mask to stop. The floors were so dirty, there were crumbs of food all over the place. The toilet was already so broken down, with the plastic already peeling off. There were no shampoo given. The worst part is that there were pube hairs on the ceiling of the bathroom and the floors were so dirty. The toilet also still had urine marks at the base at the toilet that hadn’t been wiped or mopped. I wouldn’t recommend this place at all, it’s better to pay just $5-10 more for a nicer motel.
Stayed 1 night in Apr 2024

4/10 Poor

Ashton

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Tv remote didn’t work. Sworn I had booked an extra room told me I didn’t and then next day I magically had another room for the next evening. Only stayed because it was pet friendly next to a friends wedding venue. Will never stay here again.
Stayed 1 night in Apr 2024

6/10 Okay

Taylor

Stayed 4 nights in Apr 2024

6/10 Okay

James, Brandenburg

Liked: Staff & service
Stains (I'm hoping it was just makeup) on the bed sheet. Very open but basic hotel room w/ the bare necessities, but you get what you pay for. Poor sound deadening in the walls. Heard people blasting bluetooth radios while walking down the hall all night. Walls in the room and bathroom were covered in glow-in-the-dark spray paint.
Stayed 1 night in Apr 2024

6/10 Okay

Hope

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Over all can't complain at the moment
Stayed 3 nights in Mar 2024

6/10 Okay

Hope

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Over all can't complain at the moment however the front desk staff are difficult at times to deal with
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Good hosting and great staff! The rooms are very nice clean and comfortable. I recommend staying at Motel 6 to family and friends anytime. Keep up the good work!!!!
Stayed 1 night in Apr 2024

6/10 Okay

Hope

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Can't complain over all at the moment
Stayed 2 nights in Apr 2024

10/10 Excellent

April

Stayed 2 nights in Mar 2024

10/10 Excellent

Ike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Ike,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

christopher, Taylorsville

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Kimberly

Stayed 3 nights in Mar 2024

4/10 Poor

Shawn

Business traveler
Disliked: Staff & service, property conditions & facilities
Frist room I got the bed sheets were stained and had cigarette burn holes in it
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good lighting. No accessories like fridge, microwave, coffee maker.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

ALICIA

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 5, 2024
Hey Alicia, Thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

Mink

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty dirty never again
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty and loud cops everywhere it’s in a bad area they charged me even after I paid on ewpedia
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Alan

Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Donald,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Ashlei

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 29, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Ike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Ike,Thank you for the 5-star rating!Lilith#Team6

10/10 Excellent

Dale Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 29, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Brandon

Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 29, 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 Good

DEE-Z DA BOSS

Good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Traveler,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Ike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place in town
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Ike,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Brandon

Clean and quiet just how I like it.
Stayed 2 nights in Mar 2024
Response from Management on Mar 10, 2024
Thanks

10/10 Excellent

Royzell D.

Stayed 1 night in Mar 2024

10/10 Excellent

Ike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in town
Stayed 2 nights in Mar 2024
Response from Management on Mar 10, 2024
Thanks for your review.

10/10 Excellent

Ike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place very clean affordable I would recommend this property to everyone I know I visited the property with my wife I will continue to use this property for my stays for some time to come
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Thank you. For your Review. It’s our pleasure to doing business with you. Thanks again

10/10 Excellent

Noorullah B

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 10, 2024
Thank you. For your Review. It’s our pleasure to doing business with you. Thanks again

10/10 Excellent

Suvirgie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Thanks for your review greatly appreciated.

6/10 Okay

Dashi

Stayed 1 night in Feb 2024

6/10 Okay

Dashi

Stayed 1 night in Feb 2024
Response from Management on Feb 28, 2024
Thanks for your review.

8/10 Good

Brock

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Area seemed pretty sketchy, but my room was clean and comfortable. I would stay there again.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Brock, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Tairynai

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude and unprofessional
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Tairynai,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Karl

Stayed 6 nights in Jan 2024

10/10 Excellent

Olivier

Liked: Amenities
Stayed 2 nights in Jan 2024

4/10 Poor

Dalton

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people but dirty
Has roaches in microwave & fridge
Stayed 7 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Joleania

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had no hot water my room Was just nasty
Stayed 1 night in Dec 2023

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quick Check in clean facilities
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Sheri,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Shermaine

Stayed 2 nights in Dec 2023

4/10 Poor

Kirt

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Dec 2023

8/10 Good

Dwayne

Liked: Cleanliness, staff & service
Very simple and basic room, very clean, they tell you it’s a non smoking motel but all down the halls you smell cigarette smoke and weed smoke. Hallways had glass on the floor and the garbage on was overflowing.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Dec 21, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6