Ratings based on 626 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from ATL
Stop in St LouisPosted Aug 7, 2015
Pros: See above
Location: See above
Wonderful staff......."your wish is my command!" Facilities have suffered during the down turn (chipped paint, noisy elevators, empty dinning room etc.) but that does not prevent the staff from looking after your every wish. Rooms are clean and comfortable. Excelent location for seeing the sights. We walked to the Arch and back through the City Garden, walked to and from the ballpark and took public transportation to everything else. I valet parked but never needed my car again. They even welcomed my dog with treats and water at the door! I would return, no questions asked, but do not stay here if you are looking for buzz and night life.
by A verified traveler
Posted Jul 25, 2015
Staff was very nice and helpful. The room was a little outdated for the price. The mattress on the beds were hard.
for Getaway With Friendsby A verified traveler
BASEBALL GETAWAYPosted Jul 7, 2015 on Hotels
OLD HOTEL GREAT SERVICE NOT MUCH AROUND BATHROOMS NEED REMODELED SINK CRACKED, TOILET FOR A SHORT PERSON.
for Everyoneby A verified traveler
Great hotel! perfect mid pointPosted Jul 6, 2015
It was a perfect mid point for our stay. We enjoyed a wonderful walk to Washington Ave. for dinner in the evening. The next day we enjoy an equal distance walk to Busch Stadium to watch the Cardinal game. Washington Ave had a numerous places to dine. Also in the morning there where roughly three different coffee shops with in 4 blocks. Hotel staff was very kind and informative.
for Couplesby stacie from Carlisle
Posted Jul 3, 2015 on Hotels
The hotel and people are nice. Being charged for wifi was a little ridiculous. I was charged by hotels.com for the stay, and then again by Omni. When I noticed it, I contacted the hotel and they reversed the changes immediately; which was appreciated.
for Getaway With Friendsby Scott from Memphis
Adequate but not greatPosted Jun 30, 2015 on Hotels
The facility itself is nice. No complaints whatsoever. The staff was adequate but not especially friendly or helpful...from things like the bellman not assisting with loading of baggage to having to ask the front desk clerk to look up from his computer when I was trying to discuss an issue. I would probably stay here again, but think the entire staff could use a customer service refresher.
for Everyoneby A verified traveler from Sturgis, KY
Hotel in downtown St . LouisPosted Jun 30, 2015
Nice hotel with a friendly staff, the front entrance was a little small, was satisfied with the room.
for Everyoneby A verified traveler from Kansas City
Great downtown hotelPosted Jun 30, 2015
Fast check in Excellent staff Comfortable room Good breakfast
by A verified traveler from Iowa
Old hotel downtownPosted Jun 29, 2015
Pros: It's downtown
Location: Ballpark Village, St. Louis Cardinal's stadium, the Arch
Valet parking is great...was surprised at how small our room was, after staying at the Omni in Chicago, I guess I was expecting something a little nicer.
for Getaway With Friendsby Brandon
Posted Jun 25, 2015 on Hotels