1 Bad Staffer Spoils the Bunch
Posted Mar 24, 2017
The young woman (u belive she had brown hair) that checked me in on 3/22 was awful. First, she blatantly LIED about transportation near the hotel. Then, she promised to give me a 5:30am wake up call, but apparently FAILED to leave a message for the morning staff so I received NO WAKE UP CALL and nearly missed my purpose for flying into St Louis that day. Hotel was fine, the black woman at the desk the next morning was great, this particular woman, however, should not be in the hospitality business.