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Reviews of Ramada by Wyndham Wentzville

3 out of 5
Ramada by Wyndham Wentzville
900 Corporate Pkwy, Wentzville, MO

Reviews

5.0
Rating 10 - Excellent. 34 out of 394 reviews" "
Rating 8 - Good. 65 out of 394 reviews" "
Rating 6 - Okay. 82 out of 394 reviews" "
Rating 4 - Poor. 103 out of 394 reviews" "
Rating 2 - Terrible. 110 out of 394 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed hotel
Hotel has been closed for 15 years!
Stayed 4 nights in Jul 2022

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of business?!?!?
How in this great country of ours and with the ever advances in social media/internet speed, etc,; did someone at hotels.com or even Ramada NOT know this place was closed? Based on the reviews (which I didn’t read before booking, yep my fault), kinda glad it was. Kudos to hotels.com for quickly solving. But also shame on them for letting someone book in the first place.
Stayed 2 nights in Jul 2022

2/10 Terrible

Josey

Stayed 1 night in Jul 2022

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever
I reviewed this already with my other room, the hotel almost appeared closed, the lobby was "under construction" as was the entire hotel yet no signs of construction. No HVAC in the lobby or in the room, no working ice machine, garbage in the hallways, 3rd floor all doors were unlocked with trash in the hall. Was the worst experience I have ever had with any hotel. Filth on the walls and backboard of bed. Appears people live in the hotel like an apartment complex.
Stayed 2 nights in Jul 2022

6/10 Okay

Jye

Liked: Room comfort
Renovation review
The hotel is under renovation, so it's understandable some things weren't so nice. Although, it wasn't comfortable showing up at the front door and seeing three U-Haul trucks and a lot of things out front, this may have been done using a back or side door. The friendliness of the clerk checking me in was good. Also, all the employees seemed polite in spite of being tired. In case you are wondering I would not paint the hall red like some of the paint samples that were in the hall. I didn't try to use it at night, but in the morning, I couldn't get Wi-Fi. Ramada never came up as a possible internet connection. I called the front desk and was told Ramada was what I was supposed to use, but it wasn't an option. Don't know if the renovation had something to do with this or not.
Stayed 1 night in Jul 2022

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com needs to inspect this hotel
This hotel did not look open. The entrance was confusing. The desk clerk was indifferent. Two rooms were placed a floor apart. The room on floor 3 was on a floor abandoned with trash and doors unlocked. There appears to be people who rent weekly or long term. The hotel a/c was not working in lobby nor the room on the 3rd floor, after being moved to another, the same issue no a/c. Beds had spots on the sheets, the room on the 2nd floor had bile and or feces on the wall. The doors on the third floor all had marks like a forced entrance was once tried. The clerk said the hotel was undergoing a renovation yet there was no sign of that. The luggage cart had a flat tire, there was no pool (not open), no breakfast, no coffee makers in the room. We felt our safety was compromised so we checked out within 20 minutes.
Stayed 2 nights in Jul 2022

2/10 Terrible

Charles

Stayed 1 night in Jul 2022

2/10 Terrible

Jayme

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Literally nothing.
Stayed 2 nights in Jun 2022

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead ants in corner of room. Dirty towel on shower rod. Hangers from new clothes behind bathroom door. Several channels on list were unavailable.
Stayed 1 night in Jun 2022

2/10 Terrible

Walt

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn't stay here EVER
Stayed 1 night in Jun 2022

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth hotel ever
Nasty place to stay..i think you owe me money... you should get rid of this Ramada inn
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware!
I was very disappointed at the rundown condition of this motel. Drywall was hanging down in the bathroom with a lot of dirt in corners and baseboard. The front doors were broken on the entrance. The . clerk was very friendly but that did not help the fact that trash cans were full in the front and weeds were huge
Stayed 1 night in Jun 2022

4/10 Poor

Albert

Liked: Staff & service
Disliked: Property conditions & facilities
Property poorly maintained. $50/night quality.
Stayed 1 night in Jun 2022

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the most discusting hotel I've ever stayed in. The carpet was filthy enough we were afraid to take our shoes off. The hallways were very run-down and need updating and cleaned. No coffee pot or cups in the room. The hair dryer was broken
Stayed 1 night in May 2022

4/10 Poor

Debra

Disliked: Staff & service, amenities
Steps in parking lot. No handicap entance. Makes it hard to get with luggage Lone
Stayed 1 night in Jun 2022

4/10 Poor

Renita Nixon

Traveled with family
Disliked: Amenities, property conditions & facilities
dump
Stayed 1 night in May 2022

2/10 Terrible

Natalie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
The keys didn’t work so the man propped our door open for us to let ourselves in at midnight the last room down the longest hall so I had to check behind furniture And shower curtain for someone hiding to attack us. Then we go to take a shower only to find the wash clothes were used and dirty from the last guest still hanging on the shower rod. Go to get into bed and there was a spider crawling in our sheets. Lastly, start to fall asleep but our air conditioner would only run for a few minutes and auto shutoff. So I slept in a hot room with no air circulation. Oh, and the pool was closed for maintenance and they didn’t serve the breakfast advertised. It was grab and go continental.
Stayed 1 night in May 2022

8/10 Good

Stephen P, Canon City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition. There wasn’t any breakfast available.
Stayed 1 night in May 2022

2/10 Terrible

Nan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like any of it.. This is a false picture
Stayed 1 night in May 2022

6/10 Okay

Bethany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Robert, Murphysboro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ramada is privately owned and is under renovation. The hallway and room carpets are dirty and stained. There is no continental breakfast. Just a "grab and carry" bag of cinnamon role and granola bars. Piles of trash stacked up against the back door. There is an exercise room on the first floor. Night clerk was unable to suggest a place to eat. Difficult to find because of the secondary road access. Not a good value for the money.
Stayed 1 night in Apr 2022

2/10 Terrible

Jane

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. There was a dirty washcloth left in the bathroom from someone before me. The walls were deteriorating and refuse on the floor and had not been vacuumed. The carpet was stained. No glasses or cups in the room/bathroom. All in all, it was a bad experience and I will not stay at another Ramada Inn.
Stayed 3 nights in Apr 2022

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
This place is dirty. My main complaint from my 2 day stay was finding brown stains on the towels and an unknown stain on the bedspread. But visible water damage, burnt out lightbulbs, stained curtains, and random paint patches all contributed to my disappointment with this hotel
Stayed 2 nights in Apr 2022

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service
At check in no one at front desk waited 30 minutes to check in. Shower was not clean
Stayed 1 night in Mar 2022

8/10 Good

Liliya

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I have ever stayed at. Everything is so old and beat up. But there is a difference between the old and the dirty. Let me start with the carpet: stained and not vacuumed. Next, onto the bathroom: the mirror completely smeared, dust in the corners on the floor. The bathtub was filthy; looks like it has not seen a sponge and a cleaning solution for months. I decided to throw the towel into the bathtub so I can stand on it and take a shower. Towels were disgusting, like someone washed the floors using them. But the sheets were the worst! They looked gray and had multiple stains. I had to go downstairs and bring the guy from the reception desk with me to show him everything. We only had about 5 hours to sleep, otherwise we would have left and looked for something else. We had to inspect two other rooms before we found something doable to lay down for sleep. After all that, I had nightmares and kept waking up; I was scared that there might be bed bugs. Worst expensive ever!
Stayed 1 night in Mar 2022

4/10 Poor

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Reserved online for five people, but the room only slept four - and no rollout bed or other accommodations were offered. The room was pretty worn out - as is the hotel - with carpet stains and a general rundown feel. No breakfast currently being offered.
Stayed 1 night in Mar 2022

4/10 Poor

Taylor

Traveled with family and small children
Likes: pillows, once room warmed up it was nice, and it was quiet. Dislikes: phone out of order couldn’t reach desk while driving (6 hrs) and phones still not working next morning. Upon arrival 1:00 am outside temp 6 degree, room heater was turned off so room & bedding was freezing which was horrible when all we wanted was sleep. Building was dirty, run down and smelled of weed.
Stayed 1 night in Mar 2022

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
RED ALERT. Stay away from this place. Stayed 3 nights and no hot water the entire time. They claimed they were "fixing it". I feel like the place was being sold and no one cared about it anymore. Couldn't get extra blankets for our room. And to top it off... $100 pre authorization on breakage and one week later the pre auths are not removed. Don't try calling because no one will pick up. Need to resolve this issue.
Stayed 3 nights in Mar 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Wish I could get my money back
I was very disappointed with this facility. I booked a room here just to stay the night so I could finish my travels the next day, so not expecting a lot. I found the bed linens to be yellowed in color. I am not confident they were cleaned prior to my stay. The bathroom towels we stained and in poor condition. No water cups in the bathroom, shower head leaked tremendously. The dead bolt on the door would not engage properly. Once I arrived I had to ring the front desk three times before someone showed up, I wasn’t even sure at first this was an employee, was wearing a hoodie with no identification. I normally choose Wyndham hotels because of their cleanliness and professionalism, this place is the complete opposite of what I have experienced in the past. With that being said, I didn’t look at reviews prior to my booking, now I wish I had, very disappointed. What is sad, most of the reviews I had read mentioned everything that I am disappointed about this facility. A lot of these complaints have been stated from months ago to over a year.
Stayed 1 night in Feb 2022

2/10 Terrible

Grace

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Robyn

Disliked: Cleanliness, property conditions & facilities, room comfort
This is one of
Stayed 1 night in Dec 2021

4/10 Poor

Jerry Dan

Traveled with family
Disliked: Amenities, property conditions & facilities
Proper dirty and not maintained!! Room was paid for but they required a $100 deposit/ hold on my credit card. 2-5 days before the bank releases back to my account!
Stayed 1 night in Dec 2021

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy tub was dirty The sheets, towels very dirty Room smell like smoke. Left before checkout. Disgusting
Stayed 1 night in Dec 2021

2/10 Terrible

Elizabeth, Port Charlotte

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was awful. Bugs, empty douche bottle in drawer, bath tub did not drain, shower curtain was moldy, ice machine had mold on the outside. Grounds were dirty with trash all over the place. Asked for a room cleaning while gone for a night and it didnt happen. Room had a dirty smell. Tv kept going out. Sheets seemed dirty, a yellow color. There were about 20 light bulbs in the room and maybe 8 worked. Key card stopped working 2 times. Place was just down right awful. Would not recommend at all and would never stay there again.
Stayed 8 nights in Nov 2021

10/10 Excellent

CHARIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Augustin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run.
Absolutely disgusting. Urine all over the bathroom not just on and around the toilet. Pubic hair all over the bathroom and room. Questionable stains and odors. Room was clearly not cleaned or made. Under construction but should be demolished.
Urine everywhere
Dirty and seasoned with pubes
Random things out of place
Nice caked on urine
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
I wish I had taken photos of the towels that were provided. White towels that had brown stains like they had been used for cleaning the floor. Or the filthy floors. Carpet that had crumbs, burns and spilled black paint. The newer, pretty, modern sink in the bathroom doesn’t “fix” all the other old, worn out and disgusting items in the bathroom. The shower was NOT clean, rather soap pieces and black smudges from grease or something similar. The nightstand looks pretty, however, leaning over to set my cup down, while laying in bed, revealed that the entire top of it was broke! Everything falling off and the lamp hitting my head. The overall condition of the hotel was in bad shape; covering up the old deteriorating interior with some cheap paint and newer hall lights as well as the exterior of the building having an abandoned look to it. I wasn’t expecting Taj Mahal type accommodations, however, I was certainly expecting to have the basics of clean floors to walk on and towels to use that didn’t look like they were used to clean up the floors…that were definitely not clean.
Stayed 1 night in Nov 2021

2/10 Terrible

Jeremy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

susan

Liked: Cleanliness, staff & service, room comfort
room
the window in my room was cracked and fixed with tape
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dirty and in bad repair
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have never stayed in such a dirty hotel.
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sheets were very dirty, had to buy our own
Stayed 2 nights in Oct 2021

4/10 Poor

Ashley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Dirty
VERY DIRTY! Hardly could ever find staff at the desk. Had to ask for maid service. Bathtub was gross and dirty and someone's pills on the floor in the bathroom.
Stayed 5 nights in Oct 2021

8/10 Good

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible.
NOT Clean!! Very outdated and the whole facility was falling apart. Not clean. Stained towels. Toilet tank cracked and leaking. Missing and torn curtains. Carpet and chair stained. Corners of room looked like they hadn’t been vacuumed in months. No in room coffee pot. 100% will never go back to a Ramada or anything Wyndham.
Stayed 2 nights in Oct 2021

4/10 Poor

Vicki

Disliked: Cleanliness, property conditions & facilities
The hotel seems to be undergoing a renovation although I saw no evidence of workers. There was bad smells in the hallway. No breakfast facilities or even snack facilities.
Stayed 3 nights in Sep 2021

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most discussing places I've ever seen in my life. Never ever consider staying here ever!
Stayed 2 nights in Oct 2021

4/10 Poor

JD

Disliked: Cleanliness, property conditions & facilities
Go elsewhere!!!!!
Room was poorly cleaned, wall was severely water damaged, carpets in the room and corridors look like they hadn't been cleaned in years, stained bedding.
Stayed 1 night in Oct 2021

4/10 Poor

Kenneth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place looked nothing like the website pictures. Dirty old carpeting, Maintenance upkeep very poor. New looking furniture in room but still had very old and stained carpet in room. Had a feeling of thing crawling self when in bed. Couldn't wait till morning to get out of there.
Stayed 1 night in Sep 2021

6/10 Okay

Norma, Sheridan

Traveled with family
It smelled musty.
Stayed 1 night in Oct 2021