Thanks for sharing your feedback with us, Eduardo. The staff at our Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave was elated to see that we earned your 5/5 score. You indicated that our location was a good place to stay, which was pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Andrea, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Victoria. The staff and I at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave appreciate your 5/5 score following your stay. I am happy that our room, lobby and the other highlights made your stay a great one. However, you stated that you were not fond of the bathroom door. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Dustin,Thank you for your review following your stay at Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the loud music, the uncleanliness and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Heather,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean environment. You indicated that you were unsatisfied with the size of the bathroom. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Kaylene,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Rocky,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am glad to see that our hotel was to your liking as you mentioned that it is a great place to stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Loyd, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE regarding the cleanliness and updated rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Rachel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Diana, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE regarding the great value. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Lamettia. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you, James, for writing to us about your recent stay at our hotel RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. I am happy you were pleased with our friendly staff, who was able to fix the mix up on your reservation. However, you indicated that there was litter on the property likely caused by the wind, which was truly disheartening to hear. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Debra. The staff and I at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Arthur, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express how much it means to our Red Roof management to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Cornillius, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Bre. The staff and I at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE were disappointed to see your 2/5 score. You indicated that the rooms were showing available when fully booked and you were turned away by the front desk. Your satisfaction is important to Red Roof, so I sincerely apologize for any inconvenience caused. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Red Roof Management

Hello Simone, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you, Michael, for being our guest at the Red Roof PLUS+ St Louis - Forest Park/ Hampton Ave . We value you as our guest and welcome your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Karen,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

I appreciate the time that you took to share your sentiments with us, Kelvin. Our team at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Bin. Our team at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Dear Dalton,Thank you for telling us about your recent visit to RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. We value you as our guest and welcome your 8/10 score. However, you mentioned that the possible stained sheets and the lack of toiletries were the downsides of your stay. As it pertains to a refund or dispute of the charges, please feel free to contact your booking source for further assistance. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Hello Amy, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Stacy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave . We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. You indicated that you were unsatisfied with your stay as the dresser drawer was broken, unable to have your deposit refunded and the other concerns you listed is truly regrettable. Nevertheless, we are glad to see that you were pleased with the shower and the comfort of the bed. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we re happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Anthony,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am glad to read that you were pleased with the cleanliness of our hotel and our location as it is in a good area. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Dorothy, Thank you for taking the time to tell us details about your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. Please accept our sincerest apologies for the less than ideal encounter you had at the front desk and the keys not working to your liking. However, It's great to hear that despite the concerns you had, you loved the comfort of the beds. We value your feedback and will address the issues with our Red Roof team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Tasheena,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am thrilled to read your kind words about our good location, friendly staff and easy parking access. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding broken towel racks, unclean shower fixtures, possible mold odor and the other concerns you highlighted. To uphold our company’s high standards I’ve shared your encountered with management to ensure your satisfaction. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

Thank you for your review, we appreciate your feedback. We are scheduled for a renovation next year so we hope you will stay with us again in the future.

Dear Anel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. We regret to discover that you weren’t thoroughly impressed with us during your most recent stay. I'm truly dishearten to read that the amenities weren't working to your liking. On your next stay should you need any assistance with our amenities, please speck with our front desk personnel immediately so we can take care of the issue to ensure your comfortable. Your feedback is important to us and your comments will be shared with our Red Roof management in an effort to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Danny,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am happy to see the value to price ratio met your expectations, prompting your 4/5score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Valued Guest, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Yasmine, Thank you for taking a moment to complete our survey. Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Brian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Marvin,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am glad to read that you were pleased with the friendliness of the employees and the manager. However, it seemed your stay fell short of your expectation due to the situation you described regarding they are not efficient as were left standing at the front desk for over 30 minutes waiting to check into my room while they talked amongst each other. Please accept our sincerest apologies for the inconvenience this had on your stay. We value your feedback as Red Roof strive to continuously improve the quality of our hotel to meet the needs of our guests. Thank you again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserveSincerely,CarlaRed Roof Management RediResponse Specialist

Dear Greta,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. We are delighted to read that you were pleased with your stay and that you had gotten ADA room that room that you had requested. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Justin, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding that it took you almost and hour to get to the room as check-in was lengthy. Please accept our sincerest apologies for the inconvenience this had on your stay. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Elisa,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am truly sorry to hear that you did not get to stay as there was a long line at check-in which was over a hour wait and you did not have the time to wait or else you would miss the concert. Please accept our sincerest apologies. At Red Roof, your feedback is very important to us, so thank you for sharing.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Keith,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. We value you as a our guest and welcome your 5/5 score. It's great to hear that you were pleased with our level of cleanliness and friendly service. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Please know that Red Roof does value your business and will take your comments about the indicated poor upkeep into consideration so that we may improve our customers experience.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Ken,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am disappointed to see that your stay fell short of your expectation due to the situation you described regarding the smoke alarm kept beeping and after reporting the issue it was not addressed. You also mentioned that the room was pretty clean, however it had a foul odor. Please accept our sincerest apologies. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We value your feedback as Red Roof strive to continuously improve the quality of our hotel to meet the needs of our guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Richard,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the outside corridors, missing bed side table and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Aileen,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am glad to read that you were pleased with the comfort of the bed and the cleanliness of the room. However, it seemed your stay fell short of your expectation due to the situation you described regarding the toilet being loose, the light above the sink did not work and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. We value your business and would like to assure you that this is not reflective of our usual standards. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Valued Guest, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Zitong,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our affordable prices. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am glad to read that you were pleased with our staff. However, it seemed your stay fell short of your expectation due to the situation you described regarding that it was loud during the day as the hotel was getting painted and the cleaning was not to your liking. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Tracy,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave . We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist